Overview
Change Management at MUFG supports the Purpose statement “Together we achieve" by working within a Portfolio to maximize the efficiency of internal stakeholder working groups.
Reporting to the Portfolio Manager, the role is to create strategic change plans, focusing on benefit realisation and to ensure business readiness to adopt the change.
Key Accountabilities and main responsibilities
Strategic Focus
- Establish and maintain a change management capability which supports the project delivery process
- Develop agreed list of change management artefacts which will support the delivery of a seamless program for the varied levels of change within the business
Operational Management
- Work with stakeholders to understand business impacts and use this as the foundation for the impact assessment plan
- Create, deliver or facilitate a communication plan, considering the use of different types and combinations of channels to all effectively reach impacted stakeholders
- Manage and deliver agreed change management program within the agreed timeframes
- Engage business readiness to help manage and deliver the change management program within agreed timelines and to help measure success
- Facilitate change management meetings with assigned working groups/representatives
- Work with Learning & Development for the successful delivery of training programs for assigned changes
- Reporting – provide enterprise and client reporting within a regular and agreed timeframe
- Deliver regular Change Management updates to the Portfolio and be instrumental in the process of prioritising change pipelines.
- Professionally represent MUFG in client meetings, external and industry forums; and
- Promote a culture of high performance and continuous improvement that values learning and a commitment to quality in line with MUFG’s core values
Governance and Risk
- Promote a culture of risk awareness and proactive identification of potential issues
- Contribute to the review of initiative successes through participation in Post Implementation Reviews and tracking value of change
The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.
Experience & Personal Attributes
- Minimum 5 years’ experience as a Change Manager in project-based environments
- Demonstrated ability to create benefit realisation strategic approaches
- Demonstrated change delivery skills in different methods of approach (agile or waterfall)
- Demonstrated stakeholder engagement skills
- Excellent written and verbal communication skills
- Exceptional attention to detail, time management and organisational skills
- Strong analytical and problem-solving skills
- High level of motivation, innovation, and initiative
- Commercial, risk aware and outcomes focused
- Understanding of MUFG’s core services and strategic objectives
- Ability to work across MUFG organisational boundaries and build strong working relationships with key stakeholders to deliver required outcomes
Some of our Employment Benefits
- FlexiWorks – enabling our employees to work in the office and at home
- Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
- Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose.
- Talent Referral Program
- Salary Sacrificing via Superannuation
- Employee Assistance Program
- Learning & Development - Development at your fingertips via self-paced learning, including educational assistance supportv
- Employee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft!
Novated Car Leasing
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Culture at MUFG Pension & Market Services
We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.
We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.
How to apply
Ready to take the next step in your career? Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role.
Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.
Background Checks
Please note that all successful applicants are required to undergo background checks that include Police Checks and Work History Verification.
MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly.
Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.
A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.
Our MUFG Retirement Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.
By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.
MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.
We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.
We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.
Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.
