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Full-time, Continuing position
- Salary Level 9 ($141,417 - $151,521) + 17% Superannuation and Flexible Working Arrangements
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Based at the Melbourne CBD campus, and hybrid ways of working
RMIT is evolving its Minor Works function to provide a simpler, more transparent and customer-focused approach to campus improvements, relocations, refurbishment projects and user-funded works. Sitting at the intersection of facilities service delivery and capital project delivery, the function plays a critical role in ensuring requests are directed through the most appropriate delivery pathway, with governance, risk management and oversight proportionate to complexity. As the Senior Minor Works Manager, you will lead the evolution and ongoing operation of this service. You will be responsible for shaping service standards, governance frameworks, delivery pathways and team capability while improving the experience of stakeholders across one of Australia's largest and most diverse university property portfolios. This is a rare opportunity to build and lead a highly valued service, influence how projects and requests are managed across the University, and make a lasting impact on the delivery of campus improvements at RMIT.
About You
You are a strategic and customer-focused leader with experience in property, facilities, capital works or infrastructure environments. You understand both service delivery and project delivery and can confidently navigate the interface between the two. You have a strong appreciation of the project lifecycle, from scope definition and planning through to delivery and handover, and understand the governance, risks and decision-making considerations associated with construction and infrastructure projects.
You thrive in environments where demand exceeds capacity, priorities compete and decisions matter. You are comfortable balancing stakeholder expectations, service/works performance, financial constraints and organisational priorities to deliver practical outcomes that improve the built environment.
You bring strong commercial and financial acumen, coupled with a proven ability to lead teams, manage competing demand and drive continuous improvement. You enjoy simplifying processes, using data to inform decisions and creating services that are easy for customers to access and navigate.
Most importantly, you are a collaborative and pragmatic leader who enjoys creating structure from complexity, building capability and influencing stakeholders to achieve better outcomes.
To be successful in this position, you’ll have as a minimum:
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Demonstrated experience leading a high volume service or operational function in a complex organisation
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Strong understanding of the distinction between service delivery and project delivery, with ability to apply governance proportionate to risk and complexity
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Proven ability to manage competing demand, prioritisation and stakeholder expectations in a constrained environment
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Significant experience in financial oversight, including budgeting, cost control and understanding of capitalisation principles
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Demonstrated capability to lead and develop teams, balancing service delivery performance and capability uplift
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Highly developed stakeholder engagement, negotiation and communication skills
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Demonstrated experience designing, leading or transforming customer-focused operational services, including the establishment of service standards, governance and performance frameworks.
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Strong analytical and problem solving skills, with the ability to interpret data and drive continuous improvement
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Demonstrated experience operating in roles requiring high levels of judgement, autonomy and decision making in complex organisational environments
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Proven ability to influence cross organisational stakeholders and drive behavioural change, particularly in relation to service design, prioritisation and governance
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Knowledge of property, construction, facilities or infrastructure environments highly desirable
Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.
About the Portfolio
Property Services has approximately 75 staff and has responsibility for the operation, maintenance, utilisation and enhancement of buildings owned and leased by RMIT University. Property Services oversees construction projects and ensures the provision of physical facilities services. The Group has an operating budget in excess of $75m and current capital projects are significant. RMIT's built environment involves approximately 124 buildings spread across all of RMIT's campuses and sites. The capital stock of the University is diverse and valued at approximately $2 billion and includes heritage and other classifications.
Property Services (PSG) consists of the following areas:
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Property Operations
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Campus Strategy and Management
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Strategic Programming
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Capital Works & Development
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Facilities and Asset Management
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Commercial and Leasing
To Apply
Please submit your CV and covering letter addressing your suitability for this position by clicking on the ‘Apply’ link at the top of this page.
For further information regarding recruitment processes, please contact Larisa Ahadi, Senior Talent Acquisition Advisor via email at [email protected] Please do not share your application to this email address.
Position Description
#LI-Hybrid
2 Aug 2026 11.59 pm
RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
In line with RMIT University’s commitment to a safe, respectful and inclusive environment, from 1 January 2026, the University will also consider gender-based violence (GBV) risk factors as part of our recruitment processes. All applicants will be required to complete a gender‑based violence declaration in accordance with the National Higher Education Code to Prevent and Respond to Gender-based Violence. Preferred candidates will also be required to undertake relevant pre‑employment background checks, including Working With Children Checks. Information provided will be treated confidentially and considered only for its relevance to the role and RMIT’s safety obligations.
At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms). To discuss adjustment requirements, please contact Dani, via [email protected] or visit our Careers page for more contact information - https://www.rmit.edu.au/careers.
We are a Circle Back Initiative Employer – we commit to respond to every applicant.