In-Demand Direct service provider Jobs in New South Wales

Community Worker
Upstream Care Services —South Penrith NSW
- $80,000 - $100,776 a year
- Full-time
- CPR Certification
- First Aid Certification
- No degree
Quick Apply
Western Sydney International Airport (Passenger Terminal)- Customer Service Crew
Star Aviation Services —Luddenham NSW
- Part-time
- Microsoft Office
- Administrative experience
- Time management
Quick Apply
7d
NDIS Support Worker
Mercy Life Care —Blacktown NSW
- $38 - $65 an hour
- Weekend availability
- First Aid Certification
- In-person
- Communication skills
- Travel reimbursement
- Employee assistance program
Quick Apply
11d
Community Worker
Providence Disability and Ageing Support Services Pty Ltd —Sydney NSW
- $80,000 - $88,000 a year
- Full-time
- First Aid Certification
- Organisational skills
- In-person
Quick Apply
Operational Support Officer
iCare External —Newcastle NSW
- Customer service
- Administrative experience
- Organisational skills
- Employee assistance program
- Gym membership
6d
Medical Receptionist (Casual)
Emerald Medical Centre St Marys —St Marys NSW
- From $32 an hour
- Customer service
- Organisational skills
- In-person
- On-the-job training
Quick Apply
Operational Support Officer
icare —Parramatta NSW
- Temporary
- Customer service
- Administrative experience
- Organisational skills
- Employee assistance program
- Gym membership
6d
NDIS Support Coordinator Fixed Term (Sydney Metro)
Uniting —North Parramatta NSW
- $46.70 an hour
- Full-time
- Microsoft Office
- Time management
- Work from home
- Referral program
Quality Champion
Achieve Australia —North Ryde NSW
- Call employer
- Microsoft Office
- Annual leave
NDIS Support Coordinator Fixed Term (Sydney Metro)
Uniting NSW.ACT —Leichhardt NSW
- $46.70 an hour
- Full-time
- Microsoft Office
- Time management
- Work from home
- Referral program
Business Development Manager - NDIS Disability Services
YOUR WAY LIVING SUPPORT SERVICES —Edgeworth NSW
- $95,000 - $120,000 a year
- Part-time
- Hybrid work
- Sales
- Microsoft Office
- Business development
- Travel reimbursement
- Work from home
Quick Apply
Community Engagement Support Worker
Rev. Bill Crews Foundation —Ashfield NSW
- $40.49 - $50.61 an hour
- Temporary
Quick Apply
Clinical Support Worker
Maple Community Services —New South Wales
- $32.56 - $45.00 an hour
- CPR Certification
- Education
- First Aid Certification
- Travel reimbursement
- Professional development assistance
Quick Apply
4d
Self-Managed & Community Care Partner
Bannister in Home Care —Surry Hills NSW
- $85,000 - $95,000 a year
- Full-time
- Hybrid work
- CPR Certification
- Management
- First Aid Certification
Quick Apply
7d
Pastoral Care Worker - PPT 15 hr/wk.
Lutheran Aged Care Albury —Albury NSW
- Overtime
- Microsoft Office
- Computer skills
- Care plans
- Employee assistance program
12d
Residential Care Officer
Quality Care Disability Services Pty Ltd —Orange NSW
- $80,000 - $95,000 a year
- Full-time
- CPR Certification
- Patient monitoring
- First Aid Certification
Quick Apply
13d
House Support Lead
Sahara Services Australia Pty Ltd —Mount Colah NSW
- $80,000 - $100,000 a year
- Full-time
- Management
- First Aid Certification
- In-person
- COVID-19 protective measures
- Parental leave
Quick Apply
11d
Direct Care Coordinator
Baptcare —Sydney NSW
- $18,500 a year
- Full-time
- Hybrid work
- Organisational skills
- In-person
- Office experience
- Work from home
7d
Account Manager - Neocloud and Service Provider
Cisco Systems —Sydney NSW
- Full-time
- Computer science
- Computer Science
- Sales
WHS Officer
Binah —New South Wales
- Full-time
- Customer service
- Microsoft Office
- First Aid Certification

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direct service provider jobs near new south wales

Community Worker

Upstream Care Services
South Penrith NSW

Quick Apply

Job Details

Full-time
$80,000 - $100,776 a year

Qualifications

CPR Certification
Driver Licence
First Aid Certification
Organisational skills
Computer skills
Working with Children Check
Communication skills

Full Job Description

About Upstream Care Services

Upstream Care Services is a registered NDIS provider committed to delivering high-quality, person-centred support that empowers people with disability to live independently and achieve their goals. We work closely with participants, families, support coordinators, and allied health professionals to provide tailored services that promote choice, inclusion, and community participation.

We are seeking a dedicated and compassionate Community Worker (ANZSCO 411711) to join our growing team in Penrith.

About the Role

As a Community Worker, you will work directly with participants to enhance their independence, wellbeing, and social inclusion. You will coordinate supports, advocate for participants, and assist them in accessing services that help them achieve their goals.

This role requires excellent communication skills, strong organisational abilities, and a genuine commitment to providing person-centred support.

Key Duties and Responsibilities

The successful applicant will be responsible for duties consistent with the responsibilities of a Community Worker (ANZSCO 411711), including:
Providing direct assistance and support to participants to improve their independence, wellbeing, and community participation.

Assessing participant needs and developing, implementing, monitoring, and reviewing individual support plans.
Assisting participants to access health services, housing, education, employment opportunities, community programs, and other relevant support services.
Liaising with government agencies, NDIS stakeholders, allied health professionals, community organisations, and other service providers to coordinate supports.
Advocating for participants to ensure they receive appropriate services and have their rights and choices respected.
Monitoring participant progress and adjusting support strategies where appropriate.
Maintaining accurate, timely, and confidential case notes, participant records, reports, and documentation in accordance with organisational policies, NDIS Practice Standards, and legislative requirements.
Building positive relationships with participants, families, carers, and external stakeholders.
Ensuring all services are delivered ethically, professionally, and in accordance with duty of care, privacy, and safeguarding requirements.
Lead the coordination of complex participant cases involving multiple service providers, allied health professionals, support coordinators, and government agencies.
Provide guidance, mentoring, and day-to-day support to junior community workers and support staff to promote best practice and consistent service delivery.
Monitor the quality of participant support plans and documentation to ensure compliance with NDIS Practice Standards and organisational policies.
Identify service gaps and develop strategies to improve participant outcomes and community inclusion.
Represent the organisation at case conferences, multidisciplinary meetings, stakeholder consultations, and community networking events.
Develop and maintain strong professional relationships with hospitals, local health districts, housing providers, community organisations, and government agencies.
Assist management in developing operational procedures, participant resources, and service improvement initiatives.
Support onboarding and workplace orientation for new team members within the Community Services team.
Review participant risks and contribute to risk management strategies, safeguarding practices, and incident prevention.
Monitor participant funding utilisation and identify potential risks to continuity of supports, escalating concerns where appropriate.
Prepare complex reports, progress updates, and documentation required by the NDIA, Support Coordinators, guardians, and other authorised stakeholders.
Participate in internal audits, compliance reviews, and continuous improvement activities to maintain high-quality service delivery.
Contribute to workforce planning by identifying participant support needs and recommending appropriate staffing and resource allocation.
Assist in resolving participant concerns and complaints by working collaboratively with participants, families, and relevant stakeholders to achieve positive outcomes.

Selection Criteria

To be successful in this role, you will have:

A relevant qualification in Community Services, Social Work, Human Services, Disability, or a related discipline, or equivalent industry experience.
Demonstrated experience working in community services, disability services, case management, or a similar support role.
Sound knowledge of community support systems, referral pathways, and person-centred practice.
Excellent communication, interpersonal, and organisational skills.
Strong problem-solving skills and the ability to advocate effectively for participants.
Ability to work independently while contributing positively within a multidisciplinary team.
Competent computer skills and experience maintaining accurate case notes and documentation.
A commitment to maintaining participant confidentiality and delivering services in line with professional and ethical standards.

Desirable Requirements

Current NDIS Worker Screening Check.
Current Working with Children Check (where applicable).
Current National Police Check.
Current First Aid and CPR Certificate.
Current Australian Driver Licence and access to a reliable vehicle.

Why Join Upstream Care Services?

At Upstream Care Services, you'll become part of a supportive and collaborative team dedicated to making a meaningful difference in the lives of people with disability. We value professionalism, continuous learning, and person-centred care while providing opportunities for career growth and development.

If you are passionate about supporting individuals to achieve greater independence and improve their quality of life, we encourage you to apply.

Pay: $80,000.00 – $100,776.00 per year

Work Location: In person

Quick Apply

Refine Your Search

direct service provider jobs in new south wales

Community Worker

Western Sydney International Airport (Passenger Terminal)- Customer Service Crew

NDIS Support Worker

Community Worker

Operational Support Officer

Medical Receptionist (Casual)

Operational Support Officer

NDIS Support Coordinator Fixed Term (Sydney Metro)

Quality Champion

NDIS Support Coordinator Fixed Term (Sydney Metro)

Business Development Manager - NDIS Disability Services

Community Engagement Support Worker

Clinical Support Worker

Self-Managed & Community Care Partner

Pastoral Care Worker - PPT 15 hr/wk.

Residential Care Officer

House Support Lead

Direct Care Coordinator

Account Manager - Neocloud and Service Provider

WHS Officer

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