In-Demand Client services coordinator aged care services Jobs in Melbourne Vic

Support Coordinator
Permalink Support Services —Heatherton VIC
- $40.23 an hour
- Full-time
- Management
- Microsoft Office
- Administrative experience
- Travel reimbursement
- Employee assistance program
Quick Apply
Customer Service Coordinator- Allied Health & Wellness Services
Regis Aged Care —Mill Park VIC
- Overtime
- Management
- Customer service
- Microsoft Office
- Health insurance
- Annual leave
Support Coordinator
MYPAL HOME CARE —Melbourne VIC
- $40 - $45 an hour
- Part-time
- Experience working with children
- Case management
- In-person
Quick Apply
4d
Service Coordinator
Kanda —Melbourne VIC
- Full-time
Quick Apply
6d
Rostering Coordinator (Part Time)
Assigned Guardian Angel healthcare services —Ravenhall VIC
- From $32.73 an hour
- Part-time
- Management
- Microsoft Office
- Administrative experience
Quick Apply
8d
Rostering Coordinator
Assigned Guardian Angel healthcare services —Ravenhall VIC
- From $32.73 an hour
- Part-time
- Microsoft Office
- First Aid Certification
- In-person
Quick Apply
12d
NDIS Support Coordinator
Blue Star Homecare —Melbourne VIC
- Full-time
- Case management
- Employee assistance program
Support At Home Case Manager
Ryman Healthcare —Wheelers Hill VIC
- Full-time
- Hybrid work
- Nursing
- Customer service
- Case management
Administration Officer - Renal Research
Victorian Government —Melbourne VIC
- $80,000 - $90,000 a year
- Full-time
- Education
5d
CHSP Service Coordinator
Villa Maria Catholic Homes —Mulgrave VIC
- Full-time
- Administrative experience
- Case management
- No degree
- Health insurance
- Parental leave
Service Coordinator
People First Healthcare —Essendon Fields VIC
- $60,000 - $75,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
Quick Apply
13d
Service Coordinator – Service Access Team
healthAbility —Melbourne VIC
- Part-time
- Communication skills
13d
Admissions Coordinator
Mercy Health Australia —Richmond VIC
- Full-time
- Patient care
Administration Officer - Renal Research
Western Health —Melbourne VIC
- Full-time
- Education
5d
Disability Support Worker
Prestige Inhome Care —Prahran VIC
- $40.93 - $45.31 an hour
- Call employer
- Management
- Experience working with children
- First Aid Certification
- Employee assistance program
Quick Apply
7d
NDIS Funding & Billing Coordinator
Connect2Care —Melbourne VIC
- $82,000 - $95,000 a year
- Part-time
- Management
- Master's degree
- Administrative experience
- Employee assistance program
Quick Apply
14d
Out of School Care Assistant
Victorian Government —Melbourne Northern Suburbs VIC
- Part-time
- Bilingual
- Spanish
- First Aid Certification
4d
Leisure & Lifestyle Coordinator
Jewish Care Victoria —Windsor VIC
- Full-time
- Leadership
- Communication skills
- Employee assistance program
- Referral program
HELF Co-Ordinator, NSW
Aeralife —Hawthorn VIC
- Full-time
- CRM software
- Sales
- Customer service
Community Assessment & Care Finder Officer
Bayside City Council —Sandringham VIC
- $6.00 - $101,833.74 a year
- Part-time
- Remote
- Communication skills
- Work from home
- Parental leave
7d

I want to receive the latest job alert for client services coordinator aged care services in melbourne vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client services coordinator aged care services jobs near melbourne vic

Service Coordinator jobs in Melbourne VIC

Support Coordinator jobs in Melbourne VIC

Care Assistant jobs in Melbourne Northern Suburbs VIC

Administrative Officer jobs in Melbourne VIC

Billing Coordinator jobs in Melbourne VIC

Positive Behaviour Support jobs in Melbourne Vic

Social Supprt Worker jobs in Clayton Vic

Aged Care Worker Sponsorship jobs in Taringa Qld

Disability Support Worker jobs in Indigo Vic

Disability Support Worker jobs in Illawarra Nsw

Disability Support Worker jobs in Rasmussen Qld

Support Worker jobs in Campbelltown Nsw

Disability Support Worker jobs in Suffolk Park Nsw

Support Coordinator jobs in Newcastle Nsw

No Experience Support Worker jobs in Banksia Grove Wa

Support Coordinator jobs in Cottesloe Wa

Disability Support Workere jobs in Werribee Vic

Support Coordinator jobs in Remote

Disability Support jobs in Hobart Tas

Support Coordinator jobs in Ipswich Qld

Support Coordinator

Permalink Support Services -
Heatherton VIC

Quick Apply

Job Details

Full-time | Casual
$40.23 an hour

Benefits

Travel reimbursement
Employee assistance program

Qualifications

Management
Microsoft Office
Administrative experience
Driver Licence
Case management
Budgeting
Working with Children Check
Communication skills
Time management

Full Job Description

THE ORGANISATION:

Permalink Support Services is a registered National Disability Insurance Scheme (NDIS) Provider that offers Homecare & Community Care services, Coordination, Therapy, Housing, Supported Independent Living and Job Active Programs, to people with a disability.

Servicing all regions of Metropolitan Melbourne, Permalink is rapidly growing and expanding its care services with more than 500 Support Workers & Clients to date.

The Role:

Support Coordinator is one of the highest-ranking executives at Permalink Support Services, and their primary responsibilities includes client intake, management, business development, providing conflict resolution services, and acting as the main point of communication between the client, support coordinator/stakeholders, and our administration teams.

The role is being offered as an ongoing 38hrs/week, contract leading to full - time, Monday – Friday 9 am – 5 pm.

Benefits & Culture

Working in an environment with defined management structures and processes, where a Service Specialist is a highly valued team member
Employee allowances
Monthly employee events, functions, and activities
Long Service Leave
Employee Assistance Program
You will have the ability to have a broad remit and be influential across the organisation.
Variety of learning and professional development opportunities
Opportunity to transition into a full–time role after 6 months of continuous performance

POSITION RESPONSIBILITIES:

As a Support Coordinator, you will be responsible for managing a portfolio of NDIS participants and ensuring they receive high-quality, person-centred supports that align with their goals and funding.

Your key responsibilities include:

Manage a caseload of NDIS participants and act as their primary point of contact.
Assist participants to understand and implement their NDIS plans using clear and accessible language.
Conduct participant onboarding, including completing service agreements and service bookings.
Develop strong relationships with participants, families, carers, support workers, and external stakeholders.
Coordinate and monitor supports to ensure services are delivered in line with participant goals and available funding.
Liaise with internal service delivery teams to ensure appropriate staff matching and effective rostering.
Monitor participant budgets and support utilisation to maximise outcomes.
Maintain accurate participant records, progress notes, reports, and documentation within organisational systems.
Manage incidents, complaints, and participant feedback in accordance with organisational policies.
Ensure compliance with NDIS Practice Standards, company policies, and relevant legislation.
Collaborate with internal teams to identify opportunities for service improvements and business growth.
Participate in mandatory training, team meetings, and continuous quality improvement initiatives.

SELECTION CRITERIA:

To be successful in this role, you will possess:

Essential:

Minimum 1 years' experience working within the disability, community services, health, or aged care sector.
Qualification in Disability, Community Services, Social Work, Health, Human Services, or a related field.
Demonstrated experience supporting participants within the NDIS or a similar person-centred environment.
Excellent communication and interpersonal skills with the ability to build strong relationships.
Strong organisational and time management skills with the ability to manage competing priorities.
High level of computer literacy and confidence using client management systems and Microsoft Office.
Excellent documentation, reporting, and administrative skills.
Strong problem-solving, negotiation, and decision-making abilities.
Ability to work independently while contributing positively within a team environment.
Current NDIS Worker Screening Check (or willingness to obtain).
Current Working with Children Check.
Current Australian Driver's Licence.
Reliable, roadworthy vehicle with appropriate insurance.
Full Australian working rights.

Desirable:

Previous experience in Support Coordination or Case Management.
Strong understanding of the NDIS, NDIS Practice Standards, and disability legislation.
Knowledge of participant budgeting, service agreements, and NDIS funding processes.

OUR VISION:

Our vision is to be a valued partner in creating positive changes to enable all people with a disability to be respected equally and reach their full potential to live a prosperous life.

OUR MISSION AND VALUE:

Our mission is to respect and empower all people to be the best version of themselves and to become the number one choice for disability service providers across Victoria within the next 10 years.

Our values are the people we support where individualised services are designed with their interests, needs and care. We base our services as set out by the National Standards for Disability Services:

Rights. The service promotes individual rights to freedom of expression, self-determination and decision-making, and actively prevents abuse, harm, neglect and violence.
Participation and Inclusion. The service works with individuals and their families, friends and carers to promote opportunities for meaningful participation and active inclusion in society.
Individual Outcomes. Services and supports are assessed, planned, delivered and reviewed to build on individual strengths and enable individuals to reach their goals.
Feedback and Complaints. Regular feedback is sought and used to inform individual and organisation-wide service reviews and improvement.
Service Access. The service manages access, commencement and leaving a service in a transparent, fair, equal and responsive way.
Service Management. The service has effective and accountable service management and leadership to maximise outcomes for individuals.

To Apply:

Please forward your resume to the email indicated or by selecting ‘Apply for this job’. You may also contact 1300 737 625, option 4

Please note there is no formal closing date for this role, if you are interested, we would encourage you to apply as soon as possible.

Casual Role: 38 hours per week

Working hours 9:00 AM-5:00 PM Monday-Friday

After 6 months of continuous performance, you will be offered a Full-Time position.

Job Types: Full-time, Casual

Salary: $40.23 per hour + allowances + 12% super + Leave entitlements

Full-Time: $79,494.48+ 12% Super+ Leave Entitlements

Job Types: Full-time, Permanent, Casual

Benefits:

Travel reimbursement

Experience:

Support Coordination or Client Services Management: 1 year (Preferred)

Work Authorisation:

Australia

Work Location: In Person

Pay: $40.23 per hour

Work Location: In person

Quick Apply

Refine Your Search

client services coordinator aged care services jobs in melbourne vic

Support Coordinator

Customer Service Coordinator- Allied Health & Wellness Services

Support Coordinator

Service Coordinator

Rostering Coordinator (Part Time)

Rostering Coordinator

NDIS Support Coordinator

Support At Home Case Manager

Administration Officer - Renal Research

CHSP Service Coordinator

Service Coordinator

Service Coordinator – Service Access Team

Admissions Coordinator

Administration Officer - Renal Research

Disability Support Worker

NDIS Funding & Billing Coordinator

Out of School Care Assistant

Leisure & Lifestyle Coordinator

HELF Co-Ordinator, NSW

Community Assessment & Care Finder Officer

I want to receive the latest job alert for client services coordinator aged care services in melbourne vic

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected