Rostering Coordinator – NDIS / Disability Services
Assigned Guardian Angel (AGA)
Part-Time | Wednesday to Friday | 9:00 am – 4:30 pm
21 hours per week | Office-Based
Join Our Team
Assigned Guardian Angel (AGA) is looking for an organised, proactive and people-focused Rostering Coordinator to join our growing team.
This is a fantastic opportunity for someone who enjoys working with people, solving problems and keeping things organised. You will play an important role in coordinating our support workers and ensuring our NDIS participants receive reliable and consistent support.
If you have experience in rostering, scheduling, administration, disability, healthcare, aged care or community services, we would love to hear from you.
About Assigned Guardian Angel
Assigned Guardian Angel is a registered NDIS provider committed to delivering high-quality, person-centred support to people living with disability.
We pride ourselves on creating a supportive environment for both our participants and our employees, with a strong focus on communication, teamwork, professionalism and quality service.
About the Role
As our Rostering Coordinator, you will be responsible for coordinating support worker rosters, managing changes and ensuring shifts are appropriately covered.
No two days will be exactly the same. You will regularly communicate with support workers, participants, families and the management team to keep services running smoothly.
Your responsibilities will include:
- Preparing and maintaining accurate support worker rosters
- Matching support workers with participants based on availability, skills, preferences and support requirements
- Coordinating shift allocations and finding replacements when required
- Managing staff leave, cancellations, shift changes and last-minute coverage
- Communicating roster updates with support workers
- Liaising with participants and families regarding service schedules
- Monitoring staff attendance and following up on missed or cancelled shifts
- Maintaining accurate staff availability and rostering records
- Assisting with the onboarding and rostering of new support workers
- Checking that workers have the required compliance documentation before being allocated shifts
- Identifying staffing gaps and communicating recruitment needs to management
- Maintaining accurate information within our rostering and client management systems
- Supporting general administration and operational tasks when required
About You
We are looking for someone who is highly organised, confident communicating with people and able to think quickly when plans change.
You will ideally have:
- Previous experience in rostering, scheduling, workforce coordination or administration
- Strong organisational and time-management skills
- Excellent verbal and written communication skills
- Confidence communicating with staff, participants and families
- Strong attention to detail
- The ability to manage multiple priorities in a busy environment
- Good problem-solving skills and the ability to find solutions quickly
- Confidence using Microsoft Office and rostering/client management systems
- A professional approach to confidential and sensitive information
- A reliable, positive and team-focused attitude
Highly Regarded
Experience in any of the following will be highly regarded:
- NDIS or disability services
- Aged care
- Community services
- Healthcare
- Support worker rostering
- SCHADS Award
- Sling or similar rostering software
What We’re Looking For
The right person for this position will be someone who is:
- Reliable and accountable
- Friendly and approachable
- Calm under pressure
- Highly organised
- A strong communicator
- Solution-focused
- Comfortable making phone calls and following up with staff
- Able to adapt quickly when roster changes occur
- Passionate about providing excellent service
Position Details
Employment: Part-Time
Days: Wednesday to Friday
Hours: 9:00 am – 4:30 pm
Total Hours: Approximately 21 hours per week
Pay: From $32.73 per hour
Work Arrangement: Office-based
Interested?
If you are an organised and motivated person who enjoys working in a fast-paced, people-focused environment, we would love to hear from you.
Apply today with your resume and tell us about your previous rostering, scheduling, administration or NDIS experience.
We look forward to welcoming the right person to the Assigned Guardian Angel team.
Pay: From $32.73 per hour
Work Location: In person
