In-Demand people development program Jobs in melbourne, vic

Service & Operations Specialist
Halaxy —Melbourne VIC
- $70,000 - $95,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Analysis skills
- Work from home
- Parental leave
Quick Apply
Children's Program Instructor - Doncaster
Shichida Australia Pty Ltd —Doncaster VIC
- From $25.41 an hour
- Part-time
- Research
- Bachelor's degree
- In-person
- Parental leave
- Employee discount
Quick Apply
13d
Learning Operations & Creative Specialist
People Tank —Collingwood VIC
- $80,000 - $85,000 a year
- Full-time
- CRM software
- Administrative experience
- In-person
Quick Apply
8d
Workforce Planning Analyst
Our Physio Co —Avondale Heights VIC
- $78,000 - $88,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Human resources
Quick Apply
Program Officer, Workforce Development
North Western Melbourne Primary Health Network (NWMPHN) —Docklands VIC
- $73,605.21 - $88,997.93 a year
- Full-time
- Communication skills
- Parental leave
- Employee assistance program
1d
Senior Program Coordinator
Department of Justice and Community Safety —Melbourne City Centre VIC
- $116,413 - $140,849 a year
- Full-time
- Leadership
1d
Community Engagement Coordinator
Victoria State Emergency Service —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
9d
Capability & People Experience (CAPE) Partner
Aussie Broadband —Melbourne VIC
- Full-time
- In-person
- Annual leave
- Parental leave
Community Worker
Disability Talk Pty Ltd —West Melbourne VIC
- $76,515 a year
- Full-time
- In-person
- Communication skills
Quick Apply
7d
Transcription Officer
Victoria Police —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Customer service
2h
Community Engagement Coordinator
State Emergency Service Victoria —Melbourne City Centre VIC
- $100,894 - $114,476 a year
- Full-time
9d
GENERAL MANAGER, PEOPLE & CULTURE
SHK Asia Pacific —Melbourne VIC
- AI
14d
Compliance Coordinator
Service Stream —Melbourne VIC
- Full-time
1d
Learning & Development Consultant
Terra Firma —Melbourne VIC
- Contract
- Salesforce
Manager, Communications
Department of Education —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Bachelor's degree
14d
Advisor, Assurance Evaluation and Continuous Improvement
Department of Justice and Community Safety —Melbourne City Centre VIC
- $100,894 - $114,476 a year
- Full-time
1d
Senior Family Violence Program Advisor
Magistrates Court —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Communication skills
7d
Engagement Advisor
Suburban Rail Loop Authority —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
8d
Work Integrated Learning (WIL) Officer
RMIT University —Melbourne VIC
- Full-time
- Research
- Administrative experience
- University
3d
Chief People and Culture Officer
Essential Services Commission —Melbourne VIC
- $193,946 - $263,771 a year
- Full-time
8d

I want to receive the latest job alert for people development program in melbourne, vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

people development program jobs near melbourne, vic

Compliance Officer jobs in Melbourne VIC

Chief People Officer jobs in Melbourne VIC

Director Of People & Culture jobs in Melbourne VIC

Learning Development Officer jobs in Melbourne VIC

Senior Advisor jobs in Melbourne VIC

Communications Manager jobs in Melbourne VIC

Executive Officer jobs in Sydney Nsw

Compliance Officer jobs in City Of Sydney Nsw

Compliance Officer jobs in Werribee Vic

Compliance Officer jobs in Illawarra Nsw

Compliance Officer jobs in New South Wales

Security Officer With No Experience jobs in Canberra Act

Operations Associate jobs in Caloundra Qld

Operations Associate jobs in Bankstown Nsw

Operations Associate jobs in Sydney Nsw

Senior Retail Sales Associate jobs in East Brisbane Qld

Chief People Officer jobs in Adelaide Cbd Sa

People With Disability jobs in Greater Adelaide Sa

Schools Guidance Officer jobs in Queensland

Chief People Officer jobs in Sydney Nsw

Service & Operations Specialist

Halaxy
Melbourne VIC

Apply Now

Job Details

Permanent | Full-time
$70,000 - $95,000 a year

Benefits

Work from home
Parental leave
Maternity leave
Referral program
Free food
Free drinks
Salary packaging

Qualifications

Multilingual
Sales
Customer service
Analysis skills
Data entry
AI

Full Job Description

ABOUT HALAXY

Healthcare is complex. Navigating it should not be. Halaxy is a global practice management platform built to make healthcare better for everybody, everywhere. Our software is customisable for over 90 health professions across 70+ countries and is used by practitioners and patients around the world, every single day.

We are a team of 50+ people across three offices in Melbourne, Cork, and Vancouver, and we are scaling fast. Every person who joins Halaxy is here for a reason: to do work that genuinely matters. That means building and delivering a product that removes real barriers in healthcare, not just digitising paperwork, but eliminating it.

We were shortlisted for the AFR Best Places to Work in 2026 and have an eNPS of 93. Most of our team would recommend Halaxy as a great place to work, and many have been here for 5 or more years. We think that says a lot.

THE OPPORTUNITY

The Service & Operations Specialist is responsible for overseeing and delivering day-to-day operational and customer service activities across Halaxy’s global offices, ensuring timely, accurate, and high-quality support for customers. This includes managing inquiries, operational processes, onboarding, and escalations, while continuously reviewing service performance and driving process improvements in line with the Halaxy Service Guide and global best-practice standards.

KEY ACCOUNTABILITIES

Oversee and manage day-to-day operational activities, including handling all inbound calls and email enquiries, managing proactive escalations, and supporting key operational functions such as migrations, verifications, payment processing, sales support, onboarding, and project work across global offices in Melbourne, Cork, and Vancouver.
Manage both routine and ad hoc operational tasks, including profile verifications, monitoring and responding to the support queue, email onboarding, CLK registrations, BPAY processing, voicemail management, and completing daily handovers with the overseas team.
Review, monitor, and analyse service performance reports relevant to your area of responsibility to ensure a consistently high standard of customer service.
Identify, recommend, and contribute to process improvement and optimisation initiatives, aligning practices with global best-practice standards.
Ensure proactive compliance with and alignment to the Halaxy Service Guide, maintaining consistent ways of working across the customer service team.
Complete additional operational tasks as required, including PRODA and eRx registrations, profile verifications, data migrations and extractions, service data clean-up, chargeback management, and other operational support activities.
Operate effectively within an agile environment, adapting responsibilities and undertaking additional ad hoc duties as required to meet evolving business needs.

WHAT YOU BRING

Degree or accredited qualification or relevant experience
Strong interpersonal and relationship management skills with the ability to motivate and influence behaviours and outcomes
An interest and curiosity in AI & process improvement
Excellent verbal, written and interpersonal skills.
Adept at understanding, analysing, and using data metrics to drive decision making
Agile mindset, able to deliver value in increments and helping create a culture of continuous improvement
Highly organised with proven ability to manage multiple work-streams at once in a fast-paced environment
High degree of initiative, resourcefulness, personal responsibility, and ownership
Strong interpersonal skills and ability to work as part of a team

You do not need to tick every box to apply. If this role excites you and you believe you can contribute, we want to hear from you.

WHY HALAXY

Purpose that is real. You’ll work on a product used by practitioners and patients across 70+ countries. The work you do here touches healthcare every day.

A team that actually likes working together. We are friendly, warm, and inclusive. Our Melbourne office has regular furry visitors (dogs are very welcome here). We do weekly team lunches, office quizzes, cultural celebrations, and Brinners. We have a well-stocked pantry and a coffee machine that gets a workout.

Hybrid done properly. Monday and Friday from home, Tuesday to Thursday together in our Melbourne CBD office. Consistent hours, no late-night deadline crunches and no shiftwork. We believe work-life harmony is something you build deliberately, not something you earn.

Room to grow. Halaxy is scaling internationally and that means genuine opportunity. You can take on more responsibility earlier here than almost anywhere else, and we actively support your development on the job.

Transparency as a default. Company results are shared openly with the whole team. Our founders are accessible. We say what we mean, and we back it up.

OUR VALUES

Everything we do at Halaxy is guided by five values: Everyone Matters, Remarkable, Community, Learning, and Genuine. They are not words on a wall. They shape how we hire, how we work, and how we treat each other and our customers.

HOW TO APPLY

Apply directly via the link below. Include your CV and a brief note on why this role and why Halaxy.

We review applications on a rolling basis and aim to respond to every applicant. We are an equal opportunity employer and actively work to remove barriers in our recruitment process. All are welcome at Halaxy.

Pay: $70,000.00 – $95,000.00 per year

Benefits:

Free drinks
Free food
Maternity leave
Parental leave
Referral program
Salary packaging
Work from home

Work Location: Hybrid remote in Melbourne VIC 3000

Apply Now

Refine Your Search

people development program jobs in melbourne, vic

Service & Operations Specialist

Children's Program Instructor - Doncaster

Learning Operations & Creative Specialist

Workforce Planning Analyst

Program Officer, Workforce Development

Senior Program Coordinator

Community Engagement Coordinator

Capability & People Experience (CAPE) Partner

Community Worker

Transcription Officer

Community Engagement Coordinator

GENERAL MANAGER, PEOPLE & CULTURE

Compliance Coordinator

Learning & Development Consultant

Manager, Communications

Advisor, Assurance Evaluation and Continuous Improvement

Senior Family Violence Program Advisor

Engagement Advisor

Work Integrated Learning (WIL) Officer

Chief People and Culture Officer

I want to receive the latest job alert for people development program in melbourne, vic

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected