In-Demand client services manager Jobs in melbourne, vic

Customer Service Consultant | Port Melbourne
Rentokil Initial —Port Melbourne VIC
- Full-time
- Sales
- Customer service
- Office
- Employee assistance program
Quick Apply
Office Manager
CITO Transport Pty Ltd —Tottenham VIC
- $85,000 - $95,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick Apply
8d
Senior Product Support Manager
SoftVence Digital Solutions —Melbourne VIC
- $8,000 - $9,800 a month
- Full-time
- CRM software
- Supervising experience
- Business Administration
Quick Apply
Case Manager & Case Management Associate - Expression of Interest
Toll Group —Melbourne VIC
- Full-time
- Case management
- Communication skills
- Time management
Client Relationship Manager- Utilities
Cognizant —Melbourne VIC
- Full-time
- Hybrid work
- Sales
Operations Manager
Kinyara Health —Tullamarine VIC
- Full-time
12d
Property Manager
Professionals First & Co —Melbourne VIC
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- Customer service
Quick Apply
9d
Facilities Supervisor
Compass Group Australia —Melbourne VIC
- $80,000 a year
- Full-time
- Customer service
- Supervising experience
- Front desk
Supervisor
ADCO Constructions —Melbourne VIC
- Employee assistance program
Casual Retail Merchandiser (18+)
FACTS Retail Services —Melbourne VIC
- Up to $35 an hour
- Monday to Friday
- Customer service
- Merchandising
- In-person
Quick Apply
Office Manager
Coffee Machine Warehouse —Clayton VIC
- $70,000 - $90,000 a year
- Full-time
- Management
- In-person
- Office experience
Quick Apply
13d
Client Services Manager
ACS Property Services —South Melbourne VIC
- $70,000 - $85,000 a year
- Full-time
- CRM software
- Microsoft Office
- In-person
6d
Client Success Manager
RFI Global —Melbourne VIC
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Financial services
- Annual leave
Quick Apply
2d
BDM – Contractor (ABN) – Accounting Channel
FAM —Bentleigh East VIC
- $1,500 - $3,500 a month
- Contract
- Management
- Financial services
- In-person
- Flexible schedule
Quick Apply
1h
Service Delivery Manager
SSP Worldwide —Melbourne VIC
- Full-time
Senior Client Services Manager
Findex —Melbourne VIC
- Full-time
- Management
- Microsoft Office
- Team management
- Work from home
Operations Manager
Probe CX —Melbourne VIC
- Full-time
- Data analysis skills
- Budgeting
- Communication skills
Project Officer
Department of Jobs, Skills, Industry and Regions —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Management
12d
Project Success Manager
Chas Clarkson —Deer Park VIC
- $75,000 - $100,000 a year
- Urgently hiring
- Organisational skills
- Budgeting
- In-person
Quick Apply
Information and Organisation Professionals (Information Management Coordinator)
Healy Daloia Migration Services Pty Ltd —Melbourne VIC
- $73,150 - $80,000 a year
- Full-time
- Spanish
- Bachelor's degree
- In-person
Quick Apply
14d

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Customer Service Consultant | Port Melbourne

Rentokil Initial -
Port Melbourne VIC

Quick Apply

Job Details

Full-time

Benefits

Employee assistance program
On-site parking

Qualifications

Sales
Sales management
Customer service
Computer skills
Communication skills
Negotiation
Time management

Full Job Description

Are you a highly motivated and customer-focused professional with a knack for building relationships and spotting business opportunities? Do you thrive in a dynamic, phone-based environment where your negotiation skills directly impact business growth?

At Rentokil Initial we are seeking an extraordinary individual to join our team as a Customer Service Consultant on a Permanent Full time basis. This role will be an office based position in our Port Melbourne Office.

Reporting to the Customer Service Manager, you will be the strategic anchor for our valuable business customer portfolio. This phone-based role is essential for deepening client relationships, driving retention, and actively promoting growth through focused inbound and outbound engagement.

The key responsibilities for this position include:

Forecast and track retention metrics
Resolve problems aligned to complaint resolution and customer in jeopardy procedures
Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
Management of customer escalations
Administer and prioritize all customer tasks and ensure achievement of all deadlines within required time frame
Maintain accurate records of all retention activities
Actively identify new business opportunities and communicate to the internal teams
Proactively support the Customer Service, Sales and Operations teams to achieve targets and deliverables.
Provide a response and resolution to all customer queries within defined timeframes

To be successful, you will need to have the following:

Minimum 1 year experience in a Sales, Account Management, or Customer Service roles.
Highly developed negotiation skills to ensure contractual obligations are met
Demonstrated skills in B2B sales development
Highly effective time management skills
Intermediate computer and system skills
Able to work calmly under pressure while multi-tasking
Proven problem-solving skills
Ability to work in a team environment to support colleagues
Professional, reliable, and punctual.
Meeting Deadlines and KPIs' on a daily/monthly basis
High attention to detail
Outstanding verbal and written communication skills
Working from office Monday to Friday

Benefits of being part of the Initial Hygiene team:

Free Onsite Parking

Attractive opportunities to earn commissions
Comprehensive induction and training
Access to an employee assistance program, for you and your family
Ongoing learning and development
Career Progression

The successful candidate must be able to pass a Pre-employment medical, drug & alcohol screen as well as background checks. Female and indigenous candidates urged to apply

About Rentokil Initial

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we are there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

In Australia, we operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 66,000 people across more than 90 countries, supporting over 5 million customers.

Employee Testimonials:

“All of my managers have been really encouraging. They have seen things in me that I didn’t see in myself.” “The best thing about working for Rentokil Initial is the teamwork.” “At Rentokil Initial, our motto is that we are all in this together.”
Amanda Haans - Local Service & Sales Manager

“The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”

Renay Fagan

“There are lots of incentives, rewards and bonuses available at Rentokil Initial.”

Carly Shreeve

"I am really proud to work for Rentokil Initial and I have enjoyed working here for the last 11 years."

Sierra Warrington

Quick Apply

Refine Your Search

client services manager jobs in melbourne, vic

Customer Service Consultant | Port Melbourne

Office Manager

Senior Product Support Manager

Case Manager & Case Management Associate - Expression of Interest

Client Relationship Manager- Utilities

Operations Manager

Property Manager

Facilities Supervisor

Supervisor

Casual Retail Merchandiser (18+)

Office Manager

Client Services Manager

Client Success Manager

BDM – Contractor (ABN) – Accounting Channel

Service Delivery Manager

Senior Client Services Manager

Operations Manager

Project Officer

Project Success Manager

Information and Organisation Professionals (Information Management Coordinator)

I want to receive the latest job alert for client services manager in melbourne, vic

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