In-Demand Benefits advisor Jobs in Melbourne, Vic

Customer Service Consultant | Port Melbourne
Rentokil Initial —Port Melbourne VIC
- Full-time
- Sales
- Customer service
- Office
- Employee assistance program
Quick Apply
Client Advisor
Cullen Jewellery —Kew VIC
- Full-time
- Laboratory
- Sales
- Customer service
- Employee assistance program
Quick Apply
National Course Advisor
Navitas —Melbourne VIC
- $86,800 a year
- Full-time
- CRM software
- Computer Science
- Sales
- Health insurance
- Gym membership
5d
Community and Stakeholder Advisor
Abergeldie Complex Infrastructure —Dingley Village VIC
- Full-time
Associate
Kearney —Melbourne VIC
- Full-time
- Master's degree
- Administrative experience
- Business Administration
- Health insurance
- Life insurance
Board Secretariat
Beyond Blue —Melbourne City Centre VIC
- $15,900 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Human Resources Business Partner
Percepta —Campbellfield VIC
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Tuition reimbursement
- Employee assistance program
Quick Apply
Early Careers Co-ordinator
Hall & Wilcox Lawyers —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Parental leave
- Free food
Communications Specialist
Toll Group —Melbourne VIC
- Full-time
3d
People Advisor
David Jones —Melbourne VIC
- Full-time
- Hybrid work
- Annual leave
- Parental leave
12d
Visual Merchandiser - GPO Melbourne
H&M —Melbourne VIC
- Full-time
- Sales
- Merchandising
- Annual leave
Quick Apply
Superannuation Advisor
Hostplus —Melbourne VIC
- Full-time
- Wellness program
- Parental leave
Complaints and Investigations Specialist
AFCA —Melbourne VIC
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
Quick Apply
12d
Senior Advisor, Change
Department of Transport and Planning —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Communication skills
5d
Stakeholder and Community Engagement Advisor
CPB Contractors —Melbourne VIC
- Full-time
- Writing skills
- Presentation skills
6h
Schools Engagement Officer
Navitas —Melbourne VIC
- Full-time
- CRM software
- Marketing
- Microsoft Office
5d
Property Advisor
Nutrien Ag Solutions Limited —Docklands VIC
- $80,587 - $120,881 a year
- Full-time
- Administrative experience
- Communication skills
- Negotiation
- Parental leave
11d
Complaints and Investigations Specialist
Australian Financial Complaints Authority —Melbourne VIC
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- AI
12d
Deals | Management Consultant
PWC Australia —Southbank VIC
- $89,100 a year
- Writing skills
- Communication skills
- Annual leave
Resourcing Coordinator
Saab —Melbourne VIC
- Hybrid work
- Administrative experience
- SharePoint
- Annual leave
- Work from home
12d

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Customer Service Consultant | Port Melbourne

Rentokil Initial -
Port Melbourne VIC

Quick Apply

Job Details

Full-time

Benefits

Employee assistance program
On-site parking

Qualifications

Sales
Sales management
Customer service
Computer skills
Communication skills
Negotiation
Time management

Full Job Description

Are you a highly motivated and customer-focused professional with a knack for building relationships and spotting business opportunities? Do you thrive in a dynamic, phone-based environment where your negotiation skills directly impact business growth?

At Rentokil Initial we are seeking an extraordinary individual to join our team as a Customer Service Consultant on a Permanent Full time basis. This role will be an office based position in our Port Melbourne Office.

Reporting to the Customer Service Manager, you will be the strategic anchor for our valuable business customer portfolio. This phone-based role is essential for deepening client relationships, driving retention, and actively promoting growth through focused inbound and outbound engagement.

The key responsibilities for this position include:

Forecast and track retention metrics
Resolve problems aligned to complaint resolution and customer in jeopardy procedures
Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
Management of customer escalations
Administer and prioritize all customer tasks and ensure achievement of all deadlines within required time frame
Maintain accurate records of all retention activities
Actively identify new business opportunities and communicate to the internal teams
Proactively support the Customer Service, Sales and Operations teams to achieve targets and deliverables.
Provide a response and resolution to all customer queries within defined timeframes

To be successful, you will need to have the following:

Minimum 1 year experience in a Sales, Account Management, or Customer Service roles.
Highly developed negotiation skills to ensure contractual obligations are met
Demonstrated skills in B2B sales development
Highly effective time management skills
Intermediate computer and system skills
Able to work calmly under pressure while multi-tasking
Proven problem-solving skills
Ability to work in a team environment to support colleagues
Professional, reliable, and punctual.
Meeting Deadlines and KPIs' on a daily/monthly basis
High attention to detail
Outstanding verbal and written communication skills
Working from office Monday to Friday

Benefits of being part of the Initial Hygiene team:

Free Onsite Parking

Attractive opportunities to earn commissions
Comprehensive induction and training
Access to an employee assistance program, for you and your family
Ongoing learning and development
Career Progression

The successful candidate must be able to pass a Pre-employment medical, drug & alcohol screen as well as background checks. Female and indigenous candidates urged to apply

About Rentokil Initial

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we are there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

In Australia, we operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 66,000 people across more than 90 countries, supporting over 5 million customers.

Employee Testimonials:

“All of my managers have been really encouraging. They have seen things in me that I didn’t see in myself.” “The best thing about working for Rentokil Initial is the teamwork.” “At Rentokil Initial, our motto is that we are all in this together.”
Amanda Haans - Local Service & Sales Manager

“The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”

Renay Fagan

“There are lots of incentives, rewards and bonuses available at Rentokil Initial.”

Carly Shreeve

"I am really proud to work for Rentokil Initial and I have enjoyed working here for the last 11 years."

Sierra Warrington

Quick Apply

Refine Your Search

benefits advisor jobs in melbourne, vic

Customer Service Consultant | Port Melbourne

Client Advisor

National Course Advisor

Community and Stakeholder Advisor

Associate

Board Secretariat

Human Resources Business Partner

Early Careers Co-ordinator

Communications Specialist

People Advisor

Visual Merchandiser - GPO Melbourne

Superannuation Advisor

Complaints and Investigations Specialist

Senior Advisor, Change

Stakeholder and Community Engagement Advisor

Schools Engagement Officer

Property Advisor

Complaints and Investigations Specialist

Deals | Management Consultant

Resourcing Coordinator

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