Melbourne, VIC, AU, 3000
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About John Holland
At John Holland, our purpose is simple – we transform lives with everything we do.
We’ve always known that infrastructure is about people — our customers, our employees, and the communities in which we work every day.
That’s our difference. Deep experience and capability with a genuine care about creating better lives for people along the way.
Be part of the team that’s up for the challenge of transforming lives for good.
About The Project
You’ll be joining the Cross Yarra Partnership Maintenance team, a high-profile tunnel and stations Public Private Partnership supporting a critical urban rail network in Melbourne. Delivered in partnership with key stakeholders including government authorities, operators and contractors, this long-term asset maintenance program plays a vital role in ensuring safe, reliable and high-performing infrastructure for millions of passengers each year.
Working within an established maintenance environment, you’ll contribute to a mature asset management system while helping drive continuous improvement and quality excellence across complex operational interfaces.
Key Responsibilities
Maintain ongoing compliance of CYP AMS with ISO 9001, ISO 14001, ISO 55001 and ISO 45001 requirements.
Develop, implement and maintain quality and continuous improvement policies, procedures and standards aligned with industry best practice
Maintain the document management system, ensuring accuracy, accessibility and version control.
Manage the integrated audit program, including planning and delivery of internal and external audits, and oversee timely close‑out of non‑conformances.
Monitor and manage corrective actions arising from gaps or issues within the QMP and operational procedures.
Coordinate the update of the Quality Management Plan annually, incorporating legislative changes and industry learnings.
Prepare quality performance reports, identifying trends, gaps and non‑conformances, and recommending improvement initiatives.
Deliver quality‑related training to maintenance teams, including continuous improvement methodologies and process discipline.
Proactively engage with teams and stakeholders to achieve performance targets and promote a high‑performance culture.
Provide coaching and subject‑matter guidance during root cause analysis, supporting capability uplift.
Coordinate the annual reviews and submissions of the Project Management Plans
What We Are Looking For
Qualification in Quality Management, Engineering, Asset Management or demonstrated equivalent industry experience
Lead Auditor Qualification – Preferred but not essential
Knowledge in continuous improvement methodologies
1–3 years in a quality, audit, governance or compliance support role.
Experience assisting with audits, quality checks or document control activities.
Exposure to continuous improvement or structured problem solving.
Experience working in infrastructure, construction, maintenance or similar environments (preferred but not essential).
Experience providing administrative or analytical support to a quality, assurance or operational team.
As part of the team, you can help us transform lives.
Your success is reflected in ours, so we’re committed to being an employer of choice. We pride ourselves on having a diverse and inclusive workplace, as we understand that different perspectives and ideas are critical to our long-term success.
We want you to be with us for the long term, so providing you with rich career experiences and ongoing development is our priority.
What’s In It For You
We’re about connecting your sense of purpose to ours. We understand that your career is one of the biggest ways to have an impact on the world. We also believe in supporting you as a whole person, not just an employee.
We reward and support our people in so many ways. This starts with being flexible about how different people like to work. From generous leave policies to wellbeing and relationship support, your needs sit at the heart of our employee benefits.
We Offer
Competitive remuneration with salary continuance, and salary sacrifice options.
Great leave benefits including 18 weeks paid parental leave with super and up to an extra 18 weeks of super paid on further periods of unpaid parental leave, multicultural leave exchange and two extra days to prioritise your wellbeing.
Career progression underpinned by our exciting pipeline of work means you’ll have the opportunity to work on iconic projects that are shaping cities and communities.
Learning and development opportunities where you’ll have access to emerging talent programs, building your career through clear career pathways, plus technical and leadership training and development opportunities.
Inclusion, diversity and equity is part of how we work. We want everyone at John Holland to feel that they belong – that’s why we’re working hard every day to foster a more inclusive culture, backed by a business-wide inclusion strategy to bring about meaningful change. We’ve also got active employee resource groups that support our commitments including those around gender equality and reconciliation.
Flexible working that works for you as we know flexibility means different things to different people. Whether it’s flexi-hours, flexi-parenting, flexi-leave, flexi-shifts or flexi-work, we’re committed to helping our people work flexibly.
Job Segment: Document Control, Engineer, Administrative, Engineering
