In-Demand Lifestyle services lead partner Jobs in Lynbrook Vic

Aftersales Account Manager
Techtronic Industries (TTI) —Dandenong VIC
- Hybrid work
- Parental leave
- Employee assistance program
3h
Assistant Store Manager - Cranbourne Park
Decjuba —Cranbourne VIC
- Full-time
- Merchandising
- Referral program
10d
Outbound Customer Sales Specialist
Storage King —Dandenong VIC
- Full-time
- CRM software
- Sales
- Customer service
- Parental leave
- Employee discount
2h
People and Capability Partner
Officeworks —Chadstone VIC
- Contract
- Hybrid work
- Communication skills
- Time management
- Employee assistance program
Philanthropy Manager - Permanent Full Time
RSPCA Victoria —Burwood East VIC
- Full-time
- CRM software
- Salesforce
- Databases
- Annual leave
- Parental leave
4h
Op Shop Store Manager - Permanent Full Time
RSPCA Victoria —Ferntree Gully VIC
- Full-time
- Customer service
- Administrative experience
- Recruiting
- Annual leave
- Parental leave
4h
Campaign Marketing Lead
Officeworks —Chadstone VIC
- Contract
- Management
- Marketing
- Communication skills
- Employee assistance program
3d
CRM Manager
Officeworks —Chadstone VIC
- Contract
- CRM software
- Analysis skills
- Leadership
- Employee assistance program
Op Shop Retail Assistant - Permanent Part Time
RSPCA Victoria —Ferntree Gully VIC
- Part-time
- Management
- Customer service
- Merchandising
- Annual leave
- Parental leave
Boutique Manager | Southland
Honey Birdette —Cheltenham VIC
- Hospitality
Assistant Boutique Manager | Souhtland
Honey Birdette —Cheltenham VIC
- Hospitality
Clinic Administrator - Permanent Part Time
RSPCA Victoria —Burwood East VIC
- Part-time
- Administrative experience
- Clinic
- Leadership
- Annual leave
- Parental leave
Gifts in Wills Relationship Coordinator - Permanent Full Time
RSPCA Victoria —Burwood East VIC
- Full-time
- CRM software
- Customer service
- Databases
- Annual leave
- Parental leave
IT Strategy and Architecture Manager
Officeworks —Chadstone VIC
- Leadership
- Communication skills
- Employee assistance program
Senior Graphic Designer - Supre Global Support Centre
Cotton On —Chadstone VIC
- Full-time
- POS
- Communication skills
- Editing
Quick Apply
National Energy & Environmental Manager
Kmart —Chadstone VIC
- Analysis skills
- Budgeting
- Communication skills
- Parental leave
Veterinary Criticalist - VRH Dandenong
Veterinary Referral Hospital —Dandenong VIC
- $5,000 a month
- 12 hour shift
- Annual leave
- Parental leave
Quick Apply

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lifestyle services lead partner jobs near lynbrook vic

Aftersales Account Manager

Techtronic Industries (TTI) -
Dandenong VIC

Apply Now

Job Details

3 hours ago

Benefits

Parental leave
Employee assistance program

Full Job Description

Who are we?

Milwaukee Tools is an industry leader in the manufacture of cordless & electric power tools, accessories, and hand tools. We pride ourselves on an unrelenting strategic focus on powerful brands, innovative products and exceptional people.

Our culture is centred around improving the lives of our users, something that not only drives our product development but underpins everything we do.

At Milwaukee we are committed to ensuring our people have a great experience, so in addition to an exciting and challenging role we also provide a range of great employee benefits including:

Lifestyle: Hybrid working model to support flexibility.

Discounts & Perks: Generous discounts on company products, and novated leasing available.

Personal Development: Access to professional development programs.

Health & Wellbeing: Paid Parental Leave and Employee Assistance Program.

Social: Recognition programs and social events to celebrate our team's achievements

About The Role

We have an exciting opportunity for an Aftersales Account Manager to join our dynamic, growing team based at our offices situated in the Southeast of Melbourne.

In this newly created role you will be responsible for driving the growth of Milwaukee’s Aftersales Service Solutions across warranty, repairs, spare parts, and product lifecycle services.

Your focus will be to enhance customer experience, increase service adoption, and develop innovative solutions that strengthen customer loyalty while growing service-led revenue which will strengthen Milwaukee’s position as a long-term service partner.

Reporting to the Business Development Manager of Aftersales your day to day will include:

Develop and maintain a strategic service engagement framework for key accounts
Drive improvements in key service outcomes across strategic accounts by optimising service repair performance, turnaround times, and overall service delivery
Build and strengthen strategic relationships across B2B, B2C, and B2R channels, including close alignment with the Job Site Solutions (JSS) network
Collaborate with internal stakeholders including Service Centres, Customer Service, BDMs, JSS teams, and distribution partners to drive aligned outcomes
Leverage insights from Voice of the Customer and Voice of the Distribution Partner programs and complete reporting requirements, clearly communicating network performance.
Drive adoption of Aftersales offerings, including warranty optimisation, service repairs, preventative maintenance, and calibration services and deliver revenue growth.
Ensure all accounts adhere to service processes and compliance requirements and act as the primary Aftersales contact for strategic accounts and the JSS network.
Represent Milwaukee by participating in sales events, industry meetings, and networking opportunities to strengthen brand presence
Travel across multiple states is required to support strategic accounts, service operations, and stakeholder engagement.

About YOU

Ideally you will have a proven background in a similar strategic Account Management role within a B2B environment. You are seeking a new and exciting challenge where you can make an impact and lead initiatives that will grow and shape the future of Milwaukee’s Aftersales Service Solutions business.

In addition, you will have the following attributes to be successful in this role:

Strong understanding of Aftersales service models, including warranty, repairs, and service lifecycle management
Understanding of commercial drivers within service environments including margin improvement
Familiarity with customer experience principles and service performance metrics/SLAs
Knowledge of service operations processes, including quoting, approvals, logistics, and repair workflows
Confident communicator able to influence stakeholders at all levels and build strong relationships
Customer-centric with a focus on service excellence and continuous improvement

If you fit the above attributes and are excited at the prospect of joining a successful, dynamic and innovative, global organisation, then please click APPLY NOW!

Apply Now

Refine Your Search

lifestyle services lead partner jobs in lynbrook vic

Aftersales Account Manager

Assistant Store Manager - Cranbourne Park

Outbound Customer Sales Specialist

People and Capability Partner

Philanthropy Manager - Permanent Full Time

Op Shop Store Manager - Permanent Full Time

Campaign Marketing Lead

CRM Manager

Op Shop Retail Assistant - Permanent Part Time

Boutique Manager | Southland

Assistant Boutique Manager | Souhtland

Clinic Administrator - Permanent Part Time

Gifts in Wills Relationship Coordinator - Permanent Full Time

IT Strategy and Architecture Manager

Senior Graphic Designer - Supre Global Support Centre

National Energy & Environmental Manager

Veterinary Criticalist - VRH Dandenong

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