- Drive daily success by managing our vet clinic roster and onboarding of new staff for our passionate Veterinary Team!
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Apply your administrative skills directly toward improving animal welfare
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Permanent Part Time position (60 hours per fortnight), based at our Burwood East site
About RSPCA Victoria
RSPCA Victoria is a non-government, community-based, not-for-profit organisation whose purpose is ‘to exist for animals to live better lives’. We are Victoria’s best-known and most respected animal welfare organisation.
Our organisation’s vision is to have ‘a world where animals and people live together with dignity, respect and compassion’. RSPCA’s values – show compassion, lead the way, act with courage and seek positive outcomes – set clear expectations for all our employees and volunteers.
About the Role
We are seeking an organised, proactive, and detail-oriented Clinic Administration Officer to join our dedicated Animal Health team!
In this pivotal role, you will serve as the administrative backbone of our clinic. You will keep our operations running seamlessly—from building and managing staff rosters to handling finance admin and maintaining clinic documentation. If you thrive in a fast-paced environment and want to apply your administrative skills toward a meaningful cause, we want to hear from you!
Key Responsibilities
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Rostering & Coordination: Manage and maintain operational rosters for Veterinarians, Veterinary Nurses, and Customer Care Officers. Address staff roster queries and resolve scheduling conflicts proactively.
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Financial Administration: Process authorized supplier invoices accurately and promptly using a financial management system, in alignment with internal governance.
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Clinic & Onboarding Operations: Coordinate onboarding logistics for new team members (induction kits, system access, locker assignments, and uniform ordering). Monitor and maintain front-of-house stationery and admin supplies.
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Document Control & Efficiency: Maintain accurate document version control, secure storage, and distribution of clinical and admin files. Support clinic leadership in identifying administrative efficiencies.
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Meeting & Communication Support: Prepare agendas, attend clinic meetings, record accurate minutes, and track follow-up action items.
What you will bring to this role
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Administrative Experience: Strong background in general administration, rostering, or operational coordination (experience within a veterinary or healthcare setting is highly regarded but not required).
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Technical Skills: High level of computer literacy, with experience using financial management systems and administrative tools.
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Organizational Skills: Exceptional attention to detail, time management, and the ability to prioritise tasks in a dynamic environment.
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Communication: Excellent interpersonal and written communication skills with a supportive, collaborative approach.
Highly regarded
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Previous experience rostering teams to meet operational requirements, including the use of time and attendance software.
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Understanding of veterinary clinics, hospitals and associated procedures
What we can offer you
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Genuine Work-Life Balance & Generous Leave: Access a comprehensive suite of leave entitlements designed to support your lifestyle and wellbeing. This includes annual and personal leave, 6 additional days of paid leave per year (pro-rata), purchased leave options, paid parental leave, study leave, and paid family and domestic violence leave.
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Holistic Wellbeing Support: Your mental and physical health matter to RSPCA. Benefit from a wide range of wellness initiatives, including confidential counselling via their Employee and Volunteer Assistance Program (EVAP), dedicated wellbeing activities, and educational programs.
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Exclusive Staff Discounts: Take advantage of premium discounts across our partner networks and services, including Royal Canin pet food, RSPCA Pet Insurance, Hush Puppies footwear, and RSPCA Victoria retail and veterinary clinic products and services.
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Maximise Your Take-Home Pay: Access tax-effective salary packaging and novated lease arrangements through their leading workplace benefits provider, Maxxia.
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Continuous Growth & Development: RSPCA invests in your professional journey with robust learning and development opportunities specifically curated to support and elevate you in your role.
Recruitment Requirements
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Willingness to undergo a National Police Check.
How to apply
To learn more about our organisation and this job opportunity, please visit our website at rspcavic.org and apply online via our Employment Opportunities page. If you have any questions in regards to this role, please contact our Recruitment Team at [email protected]
If this role is of interest to you, submit your application with your cover letter and resume.
* Please note we are actively reviewing applications for this position, so if you are interested, please apply as soon as possible*
RSPCA Victoria is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment and we strongly encourage people from all cultural backgrounds to apply, including Aboriginal and Torres Strait Islander people. Applicants are welcome to access RSPCA Victoria’s Diversity & Inclusion Policy here.
