In-Demand Customer implementation manager Jobs in Keysborough, Vic

Office Administration Assistant
Clinic Maintenance Pty Ltd —Braeside VIC
- $52,880.00 - $59,880.70 a year
- Full-time
- Management
- Customer service
- Clinic
Quick Apply
Customer Implementation Manager
REXEL —Moorabbin VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Management
Quick Apply
Investigations Specialist
Pfizer —Mulgrave VIC
- Full-time
- Management
- Engineering
- Microsoft Office
- Parental leave
- Life insurance
7d
Quality Assurance & Compliance Manager
Amber Plastics Pty Ltd —Carrum Downs VIC
- $75,000 - $80,000 a year
- Full-time
- In-person
- Leadership
Quick Apply
14d
Learning Experience Designer
Victorian Government —Melbourne Eastern Suburbs VIC
- $102,731 - $102,732 a year
- Full-time
- Customer service
- Free parking
- Employee assistance program
5d
HR Manager
H.B. Fuller —Dandenong VIC
- Communication skills
Finance & Control Manager
Yokohama TWS —Keysborough VIC
- Finance
- Bachelor's degree
- Manufacturing
6d
Continuous Improvement and Planning Lead
City of Boroondara —City of Boroondara VIC
- $114,259 - $127,587 a year
- Full-time
- Analysis skills
- No degree
- Organisational skills
11d
Project Manager
Officeworks —Chadstone VIC
- Contract
- Bachelor's degree
- Organisational skills
- Budgeting
- Employee assistance program
3d
Quality Assurance Manager
Hazpak Pty Ltd —Dandenong VIC
- $75,000 - $85,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- In-person
Quick Apply
Business Development Mgr-Industrial (NSW)
Gates Corporation —Dandenong VIC
- Marketing
- Engineering
- Microsoft Office
Senior Information Management Officer
City of Boroondara —City of Boroondara VIC
- $87,101 - $100,905 a year
- Full-time
- Analysis skills
- Communication skills
12d
Coordinator Strategic Open Space Planning
Knox City Council —City of Knox VIC
- $134,338 - $150,831 a year
- Temporary
- Hybrid work
- Management
- Administrative experience
- Budgeting
- Parental leave
- Employee assistance program
3d
Business Development Manager-Industrial Replacement (Vic/Tas/SA) Sales
Gates Corporation —Dandenong VIC
- Full-time
- Sales
- Marketing
- Engineering
Team Leader: Customer Experience
Amer Sports —Moorabbin Airport VIC
- Hybrid work
- CRM software
- Customer service
- AI
Quick Apply
Commercial Manager, Healthcare and Consumables
Thermo Fisher Scientific —Scoresby VIC
- Full-time
- Management
- Team management
- Conflict management
- Parental leave
- Employee assistance program
2d
Implementation Consultant
Cloud Factory —Glen Waverley VIC
- On call
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
PM Facilities Coordinator
Monash Health —Clayton VIC
- Full-time
- Management
- Maintenance
- Communication skills
13d
Senior Business Development Manager
Daimler Truck AG —Mulgrave VIC
- Full-time
- Business development
- In-person
3d
Business Development Mgr -Industrial Replacement (QLD/NT) Sales
Gates Corporation —Dandenong VIC
- Sales
- Marketing
- Engineering

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Office Administration Assistant

Clinic Maintenance Pty Ltd
Braeside VIC

Quick Apply

Job Details

Full-time
$52,880.00 - $59,880.70 a year

Qualifications

Management
Customer service
Bachelor's degree
Construction experience
Business
Communication skills

Full Job Description

About Clinic Maintenance

Clinic Maintenance is a Melbourne-based renovation and maintenance business delivering home renovation, commercial renovation, repair and maintenance services across Melbourne. The business promotes registered builders, detailed planning, transparent communication, strong workmanship and end-to-end project delivery across services such as bathroom renovations, kitchen renovations, full home renovations, commercial renovations, outdoor living spaces, garage conversions, laundry renovations and general maintenance.

About the Role

We are seeking a Management Consultant / Business Consultant to support the continued growth and operational maturity of Clinic Maintenance. The role will work closely with the business owner, project managers, trades, administration team and other stakeholders to review current operations and recommend practical improvements across sales, quoting, scheduling, project delivery, client communication, documentation, reporting and after-service support.

This role is suited to a structured business improvement professional who can analyse current workflows, identify operational gaps, prepare improvement recommendations and support the implementation of better systems, procedures and management controls across a growing project-based business.

Key Responsibilities

· Review current business operations across enquiry intake, site inspection, quoting, job scheduling, project delivery, client updates, invoicing, warranty and after-service support.

· Analyse existing workflows, job records, reports, client communication practices, templates, handover points and internal procedures.

· Identify business gaps, bottlenecks, duplicated work, risk areas and opportunities to improve efficiency, service consistency and customer experience.

· Develop recommendations to improve operating methods, work allocation, project visibility, internal accountability and resource utilisation.

· Prepare business improvement reports, workflow maps, procedure documents, implementation plans, role clarity recommendations and management updates.

· Assist with refining the end-to-end project management process from initial consultation through to final inspection and aftercare.

· Support improvements to quote follow-up, client communication standards, job tracking, scheduling, documentation and performance reporting.

· Review job roles, responsibilities and handover points between administration, project management, trades and management.

· Recommend improvements to systems, templates, checklists, dashboards and standard operating procedures.

· Assist with implementing approved recommendations, including revised procedures, team guidance, training materials and change support.

· Provide coaching and support to team members during process, system and operating model changes.

· Support management in improving scalability, profitability, control, customer satisfaction and overall business performance.

Skills and Experience

· Bachelor degree or higher in Business, Management, Commerce, Operations, Project Management or a related discipline.

· Experience in management consulting, business consulting, operations improvement, business transformation or organisational improvement.

· Strong ability to analyse workflows, business processes, operating models, role responsibilities and organisational structures.

· Experience preparing process maps, business cases, reports, procedures, implementation plans and business improvement documentation.

· Strong stakeholder engagement skills and the ability to work with business owners, project managers, administrators, trades and operational teams.

· Ability to convert business problems into clear, practical and commercially realistic recommendations.

· Strong written communication skills and confidence preparing professional reports and management documentation.

· Experience supporting change implementation across small to medium-sized businesses or project-based operations.

· Strong attention to detail, sound judgement and the ability to manage competing priorities.

Highly Regarded

· Experience in construction, renovations, property maintenance, trades, project services, field services or building-related operations.

· Experience improving quoting, scheduling, job management, CRM, project tracking or customer service workflows.

· Knowledge of residential renovation project lifecycles, including consultation, design, quoting, approvals, delivery, handover and aftercare.

· Experience using or improving job management systems, CRM platforms, project management tools, reporting dashboards or workflow automation.

· Experience developing standard operating procedures, checklists, forms, templates, role guides and team training materials.

About You

You are a practical and structured business improvement professional who understands how to make a growing business more efficient, consistent and scalable. You are comfortable working in a hands-on environment and can translate operational issues into clear business recommendations that can be implemented by real teams.

You can engage with both management and frontline teams, and you understand that effective consulting is not just about writing reports. It is about diagnosing problems, recommending workable solutions and helping the business adopt better ways of working.

Why Join Clinic Maintenance?

· Work with a growing Melbourne renovation and maintenance business.

· Help shape the operating model of a hands-on, customer-focused company.

· Contribute to real business improvement across sales, operations, project delivery, customer experience and reporting.

· Support a business that values communication, quality workmanship and practical project delivery.

· Opportunity to make a visible impact on how the business scales and performs.

How to Apply

Please submit your resume and a short cover letter outlining your experience in business improvement, operations consulting, workflow analysis, organisational change or project-based operational improvement.

Applications from candidates with experience in construction, renovations, property services, trades, field services or project-based businesses will be highly regarded.

Pay: $52,880.00 – $59,880.70 per year

Work Location: In person

Quick Apply

Refine Your Search

customer implementation manager jobs in keysborough, vic

Office Administration Assistant

Customer Implementation Manager

Investigations Specialist

Quality Assurance & Compliance Manager

Learning Experience Designer

HR Manager

Finance & Control Manager

Continuous Improvement and Planning Lead

Project Manager

Quality Assurance Manager

Business Development Mgr-Industrial (NSW)

Senior Information Management Officer

Coordinator Strategic Open Space Planning

Business Development Manager-Industrial Replacement (Vic/Tas/SA) Sales

Team Leader: Customer Experience

Commercial Manager, Healthcare and Consumables

Implementation Consultant

PM Facilities Coordinator

Senior Business Development Manager

Business Development Mgr -Industrial Replacement (QLD/NT) Sales

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