This is us:
At Daimler Truck Financial Services, we are an integral part of Daimler Truck AG and we support the sale of trucks and buses worldwide as well as the implementation of new technologies for sustainable, autonomous and safer transport. We are one of the largest financial service providers for commercial vehicles in the world with around 1.900 employees in 20 countries and a contract portfolio of around 30 billion euros.
Daimler Truck Financial Services Australia is an integral part of our global network, with our headquarters located in Mulgrave. We provide exceptional service to customers across Australia and New Zealand. Our company thrives on values such as trust, authenticity, respect, and integrity, and our culture is shaped by the strong principles and dedication of our employees.
Your impact and responsibilities:
This Senior BDM role offers an exciting leadership opportunity in our Sales & Marketing team, based in our Mulgrave head office, supporting Daimler Truck Dealers throughout Australia and New Zealand. The purpose of this role is to maximise the potential of our dealers and maximise growth opportunities by managing the implementation and training of our financial services products throughout our network, providing strategic and operational leadership across an engaged and high-performing retail sales channel. In this dynamic role, you’ll also lead the development and delivery of our finance products across Australia and New Zealand, driving innovation from concept to launch, ensuring customer retention and lifecycle management is optimised.
Reporting into the Head of Sales and Marketing, your key responsibilities will include:
Serving as the primary liaison for the assigned dealer network, responsible for both retail, fleet and wholesale performance
Driving retail and fleet finance acquisitions by building strong dealer relationships and identifying new business opportunities
Conducting regular, strategic visits to dealerships to strengthen relationships, provide performance reporting, identify business opportunities, and provide advanced on-site training and support
Monitoring dealer sales performance, providing regular feedback, and developing strategies to boost finance penetration rates
Deal facilitation, coaching and providing sound technical financial guidance to close complex deals
Wholesale finance management, overseeing the management of dealer partners’ portfolios
Preparing, analysing and presenting detailed performance reports and forecasts to senior dealership management, providing strategic insights into dealer-specific performance data to identify trends, opportunities, and areas for improvement- along with detailed action plans
Leading and mentoring the Business Development team, including overseeing the entire dealer network's performance, providing support and guidance to drive finance volume
Working closely with brand Business Development Managers and teams to build understanding of DTFS value proposition and products
Explore, research, develop and maintain new and existing finance products
Define and execute product strategy, including pricing, structure, lifecycle management, and performance optimization
Act as the commercial owner, accountable for product profitability, uptake, and competitiveness
Work with Product and Retention specialist to design and implement a best-in-class retail customer retention strategy.
