In-Demand Café manager Jobs in Hornsby, Nsw

Retail Manager
Brooklyn Donuts Hornsby —Hornsby NSW
- $80,000 - $90,000 a year
- Full-time
- Hospitality
- Management
- Sales
- Employee discount
Quick Apply
3d
Café Manager - Westmead (Mon-Fri)
Owner posted —Westmead NSW
- $60,000 - $80,000 a year
- Part-time
- Management
- In-person
- Leadership
Quick Apply
Digital Performance Manager
Greenstone Financial Services —Norwest NSW
- Full-time
- Marketing
- Analysis skills
- Financial services
- Travel reimbursement
- Free food
Quick Apply
Cook/Chef
Radeshar pty ltd —Wahroonga NSW
- $80,000 - $85,000 a year
- Weekend availability
- Hospitality
- Cooking
- No degree
Quick Apply
6d
Café Manager - Hills District
Pirana Corp Pty Ltd —Hills District NSW
- $80,000 - $90,000 a year
- Full-time
- Management
- In-person
- Leadership
Quick Apply
UX Design Lead
Greenstone Financial Services —Norwest NSW
- Full-time
- Analysis skills
- No degree
- Financial services
- Travel reimbursement
- Free food
Quick Apply
Research & Creative Insights Manager
Greenstone Financial Services —Norwest NSW
- Full-time
- Microsoft Excel
- Marketing
- Data analysis skills
- Travel reimbursement
- Free food
Quick Apply
Project Manager
Greenstone Financial Services —Norwest NSW
- Temporary
- PMP
- AWS
- Financial services
- Travel reimbursement
- Free food
Quick Apply
4d
Café Manager
AMA Hospitality —Sydney NSW
- $70,000 - $80,000 a year
- Full-time
- Customer service
- In-person
- Leadership
Quick Apply
5d
Claims Manager
Greenstone Financial Services —Norwest NSW
- Full-time
- Management
- Financial services
- Leadership
- Travel reimbursement
- Free food
Quick Apply
Cafe Manager
Curlys on the Corner —North Curl Curl NSW
- $75,000 - $85,000 a year
- Full-time
- Hospitality
- Customer service
- Cleaning
- Free food
Quick Apply
9d
HRIS Manager
Greenstone Financial Services —Bella Vista NSW
- $1,200 a month
- Full-time
- Management
- Travel reimbursement
- Free food
Quick Apply
2d
Facilities Manager
LDK Healthcare —North Turramurra NSW
- CPR Certification
- Management
- Maintenance
2d
Ticketing and Accreditation Manager
Sydney Showground —Sydney Olympic Park NSW
- Weekend availability
- AutoCAD
- Customer service
- Microsoft Office
- Employee assistance program
- Employee discount
9d
Account Executive - NSW
Patties Foods —Sydney NSW
- Full-time
- Hybrid work
- Sales
- Culinary experience
- Food service experience
- Parental leave
- Employee assistance program
9d
Venue Manager
AMA Hospitality —Sydney NSW
- $90,000 - $100,000 a year
- Weekend availability
- Hospitality
- Management
- Recruiting
Quick Apply
Engineering Manager
Greenstone Financial Services —Bella Vista NSW
- Full-time
- Management
- AWS
- Software development
- Travel reimbursement
- Free food
Quick Apply
Community Manager
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Full-time
- Sales
- Microsoft Office
- Organisational skills
- Health insurance
- Parental leave
Quick Apply
Catering Assistant - Permanent Part Time
Feedwell —Sydney NSW
- Part-time
- Bakery
- Annual leave
Quick Apply
Department Manager - Pymble
Bunnings —Pymble NSW
- Weekend availability
- Leadership
- Café
- Parental leave
12d

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Retail Manager

Brooklyn Donuts Hornsby
Hornsby NSW

Quick Apply

Job Details

Full-time
$80,000 - $90,000 a year
3 days ago

Benefits

Employee discount

Qualifications

Hospitality
Food handling
Management
Sales
Customer service
Microsoft Office
POS
Organisational skills
Diploma
Budgeting
Food safety
Leadership
Communication skills

Full Job Description

Role

Retail Manager

Company:

Brooklyn Donuts Hornsby

Location

Hornsby, Sydney NSW

Employment Type

Full-time, Permanent

Salary

$80,000 – $90,000 per annum + Superannuation

About the Role

Golden BD Hornsby Pty Ltd (Brooklyn Donuts Hornsby) is looking for an experienced and motivated Retail Manager to lead our busy café and retail store in Hornsby.

This is a hands-on leadership role where you'll work alongside your team to deliver exceptional customer service while overseeing all aspects of daily store operations. You'll be responsible for driving sales, leading and developing the team, managing inventory, maintaining operational standards, and ensuring the business consistently delivers an outstanding customer experience.

Key Duties & Responsibilities

· Oversee the day-to-day operation of the Hornsby store, ensuring the store is properly staffed, stocked and ready for trade throughout the day.

· Lead and supervise the store team across daily shifts, allocating responsibilities and providing hands-on support during busy trading periods.

· Prepare staff rosters based on expected customer traffic, trading hours and operational requirements, while monitoring labour costs and arranging shift coverage when required.

· Recruit and onboard new team members and provide ongoing training in customer service, product knowledge, POS procedures, food handling and store operating standards.

· Monitor the quality and presentation of donuts, coffee, frappes and other products to ensure customers receive consistent products that meet Brooklyn Donuts' standards.

· Manage stock levels for donuts, ingredients, beverages, milk, coffee supplies, packaging and other store consumables, including placing orders and coordinating deliveries.

· Conduct regular stocktakes and monitor product usage, spoilage and wastage, adjusting ordering levels based on sales patterns and customer demand.

· Monitor daily and weekly sales performance, customer traffic and product demand and identify opportunities to improve store sales and overall performance.

· Ensure the team delivers fast, friendly and consistent customer service, particularly during peak shopping centre trading periods.

· Handle customer enquiries, feedback and complaints and resolve service or product issues in a professional and timely manner.

· Oversee POS transactions, cash handling, daily till reconciliation, banking and end-of-day reporting, and investigate any discrepancies where required.

· Maintain the presentation of the store, including product displays, menu and promotional materials, service areas and customer-facing areas, in accordance with Brooklyn Donuts' brand standards.

· Coordinate the implementation of new product launches, seasonal ranges, promotional offers and in-store campaigns and ensure team members are familiar with current products and promotions.

· Manage and coordinate customer orders received through the store's ordering systems, including advance and larger orders, and ensure they are prepared and available for collection as required.

· Ensure appropriate food safety, hygiene, cleaning and workplace health and safety procedures are followed by all team members throughout daily operations.

· Monitor staff performance, attendance and conduct, provide regular feedback and coaching, and address performance or operational issues where required.

· Maintain store records and provide management with updates on sales, staffing, stock levels, wastage, customer feedback and other operational matters.

Required Qualifications & Experience

At least two years' experience in a Retail Manager or similar leadership role.
At least a relevant Diploma-level qualification or higher.
Demonstrated experience leading and developing a team in a fast-paced retail or hospitality environment.
Strong understanding of rostering, labour management, inventory control and budgeting.
Excellent communication, leadership and organisational skills.
Ability to analyse business performance and implement strategies to improve sales and customer satisfaction.
Experience using POS systems and Microsoft Office applications.
Food Safety Supervisor Certificate (or willingness to obtain) is desirable.

About Golden BD Hornsby Pty Ltd

Golden BD Hornsby Pty Ltd is the franchisee operating Brooklyn Donut & Coffee Co. at Westfield Hornsby. We are dedicated to providing customers with premium handcrafted donuts, specialty coffee and exceptional service while maintaining high standards of operational excellence.

We are looking for an experienced Retail Manager to lead our store operations, oversee a team of employees, drive sales performance and ensure outstanding customer experiences. This is an excellent opportunity for a motivated retail professional seeking a long-term leadership role within our growing business.

Why Join Us?

Competitive salary package.
Career progression opportunities within a growing national brand.
Ongoing leadership training and development.
Supportive and collaborative management team.
Staff discounts.
Work in a fun, energetic and customer-focused environment.

Employer Questions

Your application will include the following questions:

Which of the following statements best describes your right to work in Australia?
What's your expected annual base salary?
How many years' experience do you have as a Retail Store Manager?
Do you have experience managing labour budgets and staff rosters?
Do you hold a Food Safety Supervisor Certificate?

Pay: $80,000.00 – $90,000.00 per year

Benefits:

Employee discount

Work Location: In person

Quick Apply

Refine Your Search

café manager jobs in hornsby, nsw

Retail Manager

Café Manager - Westmead (Mon-Fri)

Digital Performance Manager

Cook/Chef

Café Manager - Hills District

UX Design Lead

Research & Creative Insights Manager

Project Manager

Café Manager

Claims Manager

Cafe Manager

HRIS Manager

Facilities Manager

Ticketing and Accreditation Manager

Account Executive - NSW

Venue Manager

Engineering Manager

Community Manager

Catering Assistant - Permanent Part Time

Department Manager - Pymble

I want to receive the latest job alert for café manager in hornsby, nsw

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