In-Demand Transformation manager Jobs in Hawthorn East, Vic

Service Transition Manager
Scope (Aust) —Hawthorn East VIC
- $15,900 a year
- Full-time
- Management
- Sales
- Business development
- Fuel discount
Continuous Improvement and Planning Lead
City of Boroondara —City of Boroondara VIC
- $114,259 - $127,587 a year
- Full-time
- Analysis skills
- No degree
- Organisational skills
12d
Senior Transformation Manager
Coles Group —Hawthorn East VIC
- AI
- Free parking
- Employee stock purchase plan
1d
Graduate Project Manager - Melbourne, VIC
Mott MacDonald —Docklands VIC
- Full-time
Senior Strategy and Transformation Manager
Vinarchy —Melbourne VIC
- Contract
- AI
- Communication skills
- Parental leave
- Employee assistance program
eQMS Project Manager
Australian Red Cross Lifeblood —West Melbourne VIC
- $150,000 a year
- Full-time
- Remote
- AI
- Communication skills
- Time management
- Parental leave
- Employee assistance program
13d
Senior Change Transformation Manager
Australia Post —Richmond VIC
- Full-time
- Hybrid work
- Work from home
8d
AI & Automation Engineer
Scope (Aust) —Hawthorn East VIC
- $15,900 a year
- Full-time
- Azure
- Machine learning
- APIs
- Fuel discount
11d
Manager - Technology Strategy and Transformation - Technology Consulting
EY —Melbourne VIC
- Recruiting
- Agile
- AI
- Parental leave
13d
Freelance B2B Marketing & Growth Manager – SAP & Digital Transformation
Lydian Global Business Services Pty Ltd —Box Hill VIC
- From $45 an hour
- Part-time
- Hybrid work
- CRM software
- Management
- AI
Quick Apply
4d
Training Manager
TAL —Melbourne VIC
- Full-time
- Hybrid work
- Sales
- Communication skills
Quick Apply
13d
Change Experience Specialist
EY —Melbourne VIC
- Recruiting
- Parental leave
Associate/Engagement Manager – Performance Transformation - Melbourne
Oliver Wyman —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Communication skills
- Parental leave
- Employee assistance program
Senior Information Management Officer
City of Boroondara —City of Boroondara VIC
- $87,101 - $100,905 a year
- Full-time
- Analysis skills
- Communication skills
13d
Manager, Onboarding and Transition
Victorian Government —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Management
- Communication skills
- Negotiation
12d
Senior Manager Communications and Wellbeing - Hybrid
Flybuys —Melbourne VIC
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Work from home
12d
Senior Project Manager
Victorian Government —Melbourne Eastern Suburbs VIC
- $160,518 - $161,000 a year
- Full-time
- CAD
- Agile
- Negotiation
- Free parking
- Employee assistance program
6d
Office Administration Assistant
Clinic Maintenance Pty Ltd —Braeside VIC
- $52,880.00 - $59,880.70 a year
- Full-time
- Management
- Customer service
- Clinic
Quick Apply
Director, People, Change and Engagement
Victorian Government —Melbourne VIC
- $240,938 - $310,385 a year
- Full-time
11d
Workforce Design & Transformation Manager
Coles Group —Hawthorn East VIC
- Full-time
- Free parking
- Employee stock purchase plan
14d

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Service Transition Manager

Scope (Aust) -
Hawthorn East VIC

Apply Now

Job Details

Full-time
$15,900 a year

Benefits

Fuel discount
Salary packaging
On-site parking

Qualifications

Management
Sales
Intake
Business development
Working with Children Check
Communication skills

Full Job Description

About Scope

Looking for work with real purpose?

Scope’s purpose is to create meaningful opportunities for people with disability to belong and thrive.

As the national leader, we support people with physical, intellectual and multiple disabilities to achieve their goals. Scope is a registered provider under the NDIS and delivers a range of services including supported independent living, therapy and employment services in over 420 service locations across Victoria and NSW.

Due to an internal move, we currently have an initial 12-month fixed term contract position leading our Service Transition team within our Client Retention and Acquisition division. The Service Transition team manage the intake of new clients, from enquiry through to onboarding, working collaboratively with our sales, contract services and success teams.

You will ideally have existing knowledge of the NDIS sector and possess strengths in continuous process improvement, managing dashboard performance outcomes, whilst coaching, inspiring and leading a small team.

You enjoy building sustainable relationships as much as you do getting into the detail of execution.

About Your Role

The Service Transition Manager leads the Service Transition team to deliver a smooth transition of clients into Scope’s Supported Independent Living (SIL) portfolio.

You will proactively listen to clients, their support networks (e.g. families) and our people and draw on evidence and best practice approaches to contribute to transforming our client experience to empower our clients to belong, thrive and live their dreams, now and into the future

You will enjoy interacting with diverse stakeholders and possess the communication and relationship skills to thrive in a fast paced, diverse and complex environment.

Your Key Focus

Some of your responsibilities will include:

Proactively engage with and genuinely listen to clients and their support networks (e.g. families) to understand their needs, expectations and experiences to enable clients’ smooth transition into Scope housing services, in alignment with relevant legal, regulatory, compliance and/or budget obligations
Contribute to Client Acquisition strategy
Engage, navigate and harness diverse stakeholder networks to coordinate services and negotiate contracts based on funding; keeping stakeholders informed and connected.
Develop and maintain relationships with external stakeholders (e.g. SDA providers, hospitals, support coordinators, etc.) to support seamless service delivery to clients.
Train and/or coach others to develop their business development skills, with emphasis on business opportunity identification and development, cross-service knowledge, sales and commercial acumen.
Share expertise, evidence and feedback to inform the development, implementation and ongoing evolution of Client Acquisition and Retention’s plans and priorities.

Your experience shall align with

Demonstrated experience in client and/or partner/provider relationship management and conflict resolution. Knowledge of intake processes in healthcare or disability are advantageous not essential.
Demonstrated ability to collaborate and/or negotiate with internal and external stakeholders to deliver outcomes, including stakeholders with diverse communication needs
Experience in the disability services sector or similar; or the ability to rapidly adapt to the sector.
Has considerable expertise in relationship management principles, frameworks, practices and tools
Confidently brings together strategic thinking, rigour and commercial acumen to deliver outcomes in an often complex and ambiguous environment
Works collaboratively with internal and external stakeholders, including stakeholders with diverse communication preferences.
Experience in a not-for-profit organisation/s, or the ability to rapidly adapt to this organisational context.

Scope as an Employer

At Scope, we ‘Celebrate our people’ by rewarding you with access to an exclusive benefits platform. You will have access to cashback, vouchers, and discounts to over 500 popular retailers covering groceries, fuel, entertainment, wellbeing and so much more. It’s one of the ways we thank our team for the ongoing and valued contribution they make to the lives of the people we support.

View our stance on inclusion, diversity and human rights by visiting our careers page.

Benefits:

Meaningful work that creates positive impact for people with disability
Salary packaging benefits of up to $15,900 per year
Flexible working arrangements, with three days per week at a Scope location (Hawthorn)
Collaborative and supportive team environment
Opportunities to influence organisation-wide transformation initiatives
Free onsite and accessible parking
Hawthorn office is nearby public transport

Scope (Aust) is a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.

No Agencies: Whilst we appreciate your interest, we are confident we can find a great candidate without external support.

Take your career on a journey with Scope and work proactively with us to achieve our purpose!

If at any time you require us to adjust our recruitment process to meet your individual needs please email [email protected]

Please note, successful applicants will be required to hold a NDIS Worker Screening Check Clearance and a Working with Children Check. If you have lived or worked for a continuous period of 12 months or more in another country within the last 10 years, a certified International Police Check from that country or countries will also be required. Please note that the offer will be conditional on meeting these requirements.

Apply Now

Refine Your Search

transformation manager jobs in hawthorn east, vic

Service Transition Manager

Continuous Improvement and Planning Lead

Senior Transformation Manager

Graduate Project Manager - Melbourne, VIC

Senior Strategy and Transformation Manager

eQMS Project Manager

Senior Change Transformation Manager

AI & Automation Engineer

Manager - Technology Strategy and Transformation - Technology Consulting

Freelance B2B Marketing & Growth Manager – SAP & Digital Transformation

Training Manager

Change Experience Specialist

Associate/Engagement Manager – Performance Transformation - Melbourne

Senior Information Management Officer

Manager, Onboarding and Transition

Senior Manager Communications and Wellbeing - Hybrid

Senior Project Manager

Office Administration Assistant

Director, People, Change and Engagement

Workforce Design & Transformation Manager

I want to receive the latest job alert for transformation manager in hawthorn east, vic

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