In-Demand Product support Jobs in Hallam, Vic

Customer Service Representative
Machter Autoparts —Dandenong VIC
- $60,000 - $68,000 a year
- Full-time
- Customer service
- Office
- Microsoft Office
- Employee discount
Quick Apply
10d
Internal Sales Executive
Astute Electronics Pty Ltd —Narre Warren VIC
- $70,000 - $85,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
Quick Apply
8d
Applications Engineer
Kaeser Compressors Australia —Dandenong VIC
- $80,000 - $90,000 a year
- Full-time
- Systems design
- Master's degree
- Education
Quick Apply
Dairy Laboratory Technician
Supreme Dairy —Dandenong VIC
- $75,000 - $85,000 a year
- Full-time
- Laboratory
- Laboratory experience
- Analysis skills
Quick Apply
Technical Sales Representative
Tecweigh Pty Ltd —Carrum Downs VIC
- $75,000 - $125,000 a year
- Full-time
- Management
- Sales
- Engineering
Quick Apply
Office Manager
The Aussie Nut Company —Mordialloc VIC
- $79,000 - $82,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Sales & Customer Service Representative (Full-time)
BPM Living Pty Ltd —Dandenong VIC
- From $65,000 a year
- Full-time
- Sales
- Customer service
- English
Quick Apply
10d
Administrative Assistant
Coffee Machine Warehouse —Clayton VIC
- $58,000 - $68,000 a year
- Full-time
- Sales
- Customer service
- Administrative experience
- Employee discount
Quick Apply
11d
Office Manager
Chill —Dandenong VIC
- $80,000 - $85,000 a year
- Full-time
- Microsoft Office
- In-person
- Communication skills
Quick Apply
Retail Team Member
rebel —Narre Warren VIC
- Customer service
- Merchandising
- Employee assistance program
Retail Team Member
Supercheap Auto —Narre Warren VIC
- Customer service
- Merchandising
National Sales Manager
Kaeser Compressors Australia —Dandenong VIC
- From $130,000 a year
- Full-time
- Sales
- Business development
- In-person
Quick Apply
Full-time Technical Sales Representative – Thermoforming & In-Mould Labelling Packaging Solution
Vacupack Pty Ltd —Moorabbin VIC
- $80,000 a year
- Full-time
- CRM software
- ERP systems
- Education
Quick Apply
Internal Sales
REXEL —Dandenong VIC
- Full-time
- Sales
- Customer service
- Microsoft Office
- Parental leave
Quick Apply
Client Advisor - Dandenong
Amplifon —Dandenong VIC
- Full-time
- Microsoft Outlook
- Sales
- Databases
Quick Apply
Sales Operations Coordinator
VE Furniture —Mulgrave VIC
- $80,000 - $90,000 a year
- Full-time
- CRM software
- Google Suite
- Sales
- Travel reimbursement
- Employee discount
Quick Apply
2d
Product Development Technologist
Chobani —Dandenong VIC
- Full-time
- Manufacturing
- Parental leave
Business Risk & Compliance Co-worker
IKEA —Springvale VIC
- $29.59 an hour
- Part-time
- CPR Certification
- First Aid Certification
- Computer skills
- Annual leave
- Parental leave
7h
Project Administrator
Blueways Group Pty Ltd —Malvern East VIC
- $80,000 - $95,000 a year
- Full-time
- In-person
- Travel reimbursement
- Parental leave
Quick Apply
10d
Casual Production Team Member
Prima Printing —Noble Park North VIC
- $33.05 an hour
- In-person
- Manufacturing
- Employee discount
Quick Apply
4d

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Customer Service Representative

Machter Autoparts
Dandenong VIC

Quick Apply

Job Details

Full-time
$60,000 - $68,000 a year
10 days ago

Benefits

Employee discount
On-site parking

Qualifications

Mandarin
Customer service
Logistics
Microsoft Office
Administrative experience
Organisational skills
Front desk
Communication skills
Office experience

Full Job Description

Customer Service Representative

Dandenong South, VIC

Full-Time

Company Description

Since 2012, Machter Autoparts has built a strong reputation as a trusted importer and wholesaler of aftermarket automotive parts. We supply a wide range of components for 4WDs, Utes, SUVs, and passenger vehicles, covering popular makes such as Holden, Ford, Toyota, Nissan, Mitsubishi, and many more.

With continued growth across New South Wales, Victoria, Queensland and internationally, we are seeking a reliable and motivated Customer Service Representative to become the first point of contact for our customers and support our daily operations.

About The Role

Every day is different in this role. You will assist customers, support internal teams, and help keep our office running smoothly.

You will be the first point of contact for customers over the phone, while coordinating closely with sales, warehouse, and operations teams to ensure enquiries and orders are handled efficiently.

This role plays an important part in our daily operations, and we are looking for someone who is reliable, professional, and committed to providing excellent customer service every day.

As our company continues to grow, this position offers real opportunities for long-term career development within the business.

Key Responsibilities

Answering calls and responding to customer enquiries professionally and efficiently
Processing orders, forms, applications, and customer requests accurately
Managing relationships with existing customers by providing excellent support
Identifying and addressing customer needs to enhance satisfaction and loyalty
Maintaining up-to-date knowledge of company products and services
Coordinating with sales, warehouse, and operations teams to streamline order flow
Monitoring and reporting customer feedback or service issues
Ensuring compliance with company procedures and service standards
Supporting continuous improvement of customer service processes

What We Are Looking For

We are looking for someone who is friendly, organised, and confident in dealing with customers.

Minimum requirements

At least 1 year of experience in customer service, reception, or office administration (highly preferred)
Strong communication skills both in person and over the phone
Excellent organisational skills and attention to detail
Ability to multitask in a busy environment
Good working knowledge of Microsoft Office

Highly regarded

Experience in automotive, wholesale, or logistics industries
Experience handling orders, invoices, or customer accounts

If you have less experience but believe you would excel in this role, we still encourage you to apply.

Why Join Us?

Are you someone who enjoys talking to people and naturally makes customers feel welcome?

At Machter Autoparts, customer service is at the heart of everything we do. We are looking for someone who is friendly, confident, and genuinely enjoys helping people, whether it’s greeting customers, answering calls, or resolving enquiries quickly.

Our team operates in a collaborative structure, where everyone works closely together and supports one another. Many of our team members have been with us for years, creating a workplace that feels more like a close-knit team than a large corporate environment.

We believe that when our team feels supported and connected, they can deliver the best possible service to our customers.

As the company continues to grow across Australia and internationally, you will also have real opportunities to grow within the business and take on greater responsibilities over time.

This Role May Not Be Suitable If You

Prefer working independently with minimal interaction
Dislike speaking with customers regularly
Are uncomfortable working in a fast-paced environment with multiple tasks

What We Offer

Competitive salary
Performance incentives
Staff discounts on automotive parts and accessories
Onsite parking
Comfortable office environment with coffee, snacks, and refreshments
Supportive team culture where your contribution is recognised
Career development opportunities within a growing international business

About Machter Autoparts

Machter Autoparts specialises in supplying affordable and high-quality aftermarket automotive parts to customers across Australia and globally.

Our product categories include:

Engine and mechanical components
Suspension and steering systems
Heating and cooling systems
Electrical and lighting components
Automotive accessories and replacement parts

How To Apply

You don’t need to be a car expert to join us.

If you enjoy helping customers and want to grow with a supportive and fast-growing company, we would love to hear from you.

Click Apply Now to join the Machter team.

Job Type: Full-time

Pay: $60,000.00 – $68,000.00 per year

Language:

Mandarin (Required)

Work Location: In person

Quick Apply

Refine Your Search

product support jobs in hallam, vic

Customer Service Representative

Internal Sales Executive

Applications Engineer

Dairy Laboratory Technician

Technical Sales Representative

Office Manager

Sales & Customer Service Representative (Full-time)

Administrative Assistant

Office Manager

Retail Team Member

Retail Team Member

National Sales Manager

Full-time Technical Sales Representative – Thermoforming & In-Mould Labelling Packaging Solution

Internal Sales

Client Advisor - Dandenong

Sales Operations Coordinator

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Project Administrator

Casual Production Team Member

I want to receive the latest job alert for product support in hallam, vic

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