In-Demand Client experience manager Jobs in Hallam, Vic

Office Administration Assistant
Clinic Maintenance Pty Ltd —Braeside VIC
- $52,880.00 - $59,880.70 a year
- Full-time
- Management
- Customer service
- Clinic
Quick Apply
Case Manager
Life Without Barriers —Dandenong VIC
- Up to $15,900 a year
- Full-time
- Hybrid work
- Social Work
- Negotiation
- Work from home
- Employee assistance program
11d
Advertising Manager
South Eastern Autos Pty Ltd, T/A Speedway Automotives —Dandenong VIC
- $85,000 a year
- Full-time
- Management
- Marketing
- Bachelor's degree
Quick Apply
5d
Project Administrator
B2B STEEL FIXING PTY LTD —Seaford VIC
- $85,000 - $90,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
13d
Project Support Officer
Egis Group —Narre Warren VIC
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
- Employee assistance program
Quick Apply
Support At Home Case Manager
Ryman Healthcare —Wheelers Hill VIC
- Full-time
- Hybrid work
- Nursing
- Customer service
- Case management
Schedule Co-ordinator
Bolton Clarke —Melbourne South Eastern Suburbs VIC
- Full-time
- Management
- Data analysis skills
- Microsoft Office
- Health insurance
- Employee assistance program
11d
Territory Manager- Central West, Victoria
Valvoline Global Operations —Eumemmerring VIC
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Fuel card
- Employee assistance program
Quick Apply
8d
Territory Manager - Automotive
Valvoline Global Operations —Eumemmerring VIC
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Fuel card
- Employee assistance program
Quick Apply
12d
ICT System Test Engineer
Visium Networks Pty Ltd —Hallam VIC
- $85,000 - $90,000 a year
- Full-time
- In-person
- Communication skills
Quick Apply
Continuous Improvement/System Administration Officer
Knox City Council —City of Knox VIC
- $83,593.07 - $97,258.47 a year
- Temporary
- Data analysis skills
- Administrative experience
- No degree
- Parental leave
- Employee assistance program
6d
Assistant Store Manager – Full-Time
B.W. Machinery - Kingston Mowers —Cheltenham VIC
- From $75,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Employee discount
Quick Apply
Contract & Performance Manager
Compass Group Australia —Frankston VIC
- $114,096 a year
- Full-time
- Analysis skills
- Communication skills
- Hospital experience
Property Manager
Barry Plant —Mentone VIC
- $50,000 - $300,000 a year
- Full-time
- Remote
- Customer service
- Administrative experience
- Work from home
Field Officer - South East Metro Region
Corrections Victoria —Dandenong VIC
- $45.51 an hour
- Temporary
- Carpentry
- Experience working with children
- Conflict management
11d
Business Development Manager (VIC)
Secusafe Pty Ltd —Clayton South VIC
- Full-time
- Microsoft Excel
- Bachelor's degree
- In-person
Quick Apply
Computer Network and Systems Engineer
Converged Medical Solutions Pty Ltd —Carrum Downs VIC
- $80,000 - $120,000 a year
- Full-time
- Azure
- Management
- Computer Science
- Travel reimbursement
- Parental leave
Quick Apply
Library/Audiovisual Technician - Ed Support Level 1-Range 2
Victorian Government —Melbourne Eastern Suburbs VIC
- Part-time
- Management
- Microsoft Office
- Senior Secondary Certificate of Education
11d
Office Administration and Customer Service Representative
Celebrate Event and Party Hire —Moorabbin VIC
- $44 an hour
- Part-time
- Customer service
Quick Apply
5d
Compliance Officer
ASSA ABLOY —Bangholme VIC
- Hybrid work
- Microsoft Office
- Organisational skills
- Communication skills
- Health insurance

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Office Administration Assistant

Clinic Maintenance Pty Ltd
Braeside VIC

Quick Apply

Job Details

Full-time
$52,880.00 - $59,880.70 a year

Qualifications

Management
Customer service
Bachelor's degree
Construction experience
Business
Communication skills

Full Job Description

About Clinic Maintenance

Clinic Maintenance is a Melbourne-based renovation and maintenance business delivering home renovation, commercial renovation, repair and maintenance services across Melbourne. The business promotes registered builders, detailed planning, transparent communication, strong workmanship and end-to-end project delivery across services such as bathroom renovations, kitchen renovations, full home renovations, commercial renovations, outdoor living spaces, garage conversions, laundry renovations and general maintenance.

About the Role

We are seeking a Management Consultant / Business Consultant to support the continued growth and operational maturity of Clinic Maintenance. The role will work closely with the business owner, project managers, trades, administration team and other stakeholders to review current operations and recommend practical improvements across sales, quoting, scheduling, project delivery, client communication, documentation, reporting and after-service support.

This role is suited to a structured business improvement professional who can analyse current workflows, identify operational gaps, prepare improvement recommendations and support the implementation of better systems, procedures and management controls across a growing project-based business.

Key Responsibilities

· Review current business operations across enquiry intake, site inspection, quoting, job scheduling, project delivery, client updates, invoicing, warranty and after-service support.

· Analyse existing workflows, job records, reports, client communication practices, templates, handover points and internal procedures.

· Identify business gaps, bottlenecks, duplicated work, risk areas and opportunities to improve efficiency, service consistency and customer experience.

· Develop recommendations to improve operating methods, work allocation, project visibility, internal accountability and resource utilisation.

· Prepare business improvement reports, workflow maps, procedure documents, implementation plans, role clarity recommendations and management updates.

· Assist with refining the end-to-end project management process from initial consultation through to final inspection and aftercare.

· Support improvements to quote follow-up, client communication standards, job tracking, scheduling, documentation and performance reporting.

· Review job roles, responsibilities and handover points between administration, project management, trades and management.

· Recommend improvements to systems, templates, checklists, dashboards and standard operating procedures.

· Assist with implementing approved recommendations, including revised procedures, team guidance, training materials and change support.

· Provide coaching and support to team members during process, system and operating model changes.

· Support management in improving scalability, profitability, control, customer satisfaction and overall business performance.

Skills and Experience

· Bachelor degree or higher in Business, Management, Commerce, Operations, Project Management or a related discipline.

· Experience in management consulting, business consulting, operations improvement, business transformation or organisational improvement.

· Strong ability to analyse workflows, business processes, operating models, role responsibilities and organisational structures.

· Experience preparing process maps, business cases, reports, procedures, implementation plans and business improvement documentation.

· Strong stakeholder engagement skills and the ability to work with business owners, project managers, administrators, trades and operational teams.

· Ability to convert business problems into clear, practical and commercially realistic recommendations.

· Strong written communication skills and confidence preparing professional reports and management documentation.

· Experience supporting change implementation across small to medium-sized businesses or project-based operations.

· Strong attention to detail, sound judgement and the ability to manage competing priorities.

Highly Regarded

· Experience in construction, renovations, property maintenance, trades, project services, field services or building-related operations.

· Experience improving quoting, scheduling, job management, CRM, project tracking or customer service workflows.

· Knowledge of residential renovation project lifecycles, including consultation, design, quoting, approvals, delivery, handover and aftercare.

· Experience using or improving job management systems, CRM platforms, project management tools, reporting dashboards or workflow automation.

· Experience developing standard operating procedures, checklists, forms, templates, role guides and team training materials.

About You

You are a practical and structured business improvement professional who understands how to make a growing business more efficient, consistent and scalable. You are comfortable working in a hands-on environment and can translate operational issues into clear business recommendations that can be implemented by real teams.

You can engage with both management and frontline teams, and you understand that effective consulting is not just about writing reports. It is about diagnosing problems, recommending workable solutions and helping the business adopt better ways of working.

Why Join Clinic Maintenance?

· Work with a growing Melbourne renovation and maintenance business.

· Help shape the operating model of a hands-on, customer-focused company.

· Contribute to real business improvement across sales, operations, project delivery, customer experience and reporting.

· Support a business that values communication, quality workmanship and practical project delivery.

· Opportunity to make a visible impact on how the business scales and performs.

How to Apply

Please submit your resume and a short cover letter outlining your experience in business improvement, operations consulting, workflow analysis, organisational change or project-based operational improvement.

Applications from candidates with experience in construction, renovations, property services, trades, field services or project-based businesses will be highly regarded.

Pay: $52,880.00 – $59,880.70 per year

Work Location: In person

Quick Apply

Refine Your Search

client experience manager jobs in hallam, vic

Office Administration Assistant

Case Manager

Advertising Manager

Project Administrator

Project Support Officer

Support At Home Case Manager

Schedule Co-ordinator

Territory Manager- Central West, Victoria

Territory Manager - Automotive

ICT System Test Engineer

Continuous Improvement/System Administration Officer

Assistant Store Manager – Full-Time

Contract & Performance Manager

Property Manager

Field Officer - South East Metro Region

Business Development Manager (VIC)

Computer Network and Systems Engineer

Library/Audiovisual Technician - Ed Support Level 1-Range 2

Office Administration and Customer Service Representative

Compliance Officer

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