In-Demand Head of operations Jobs in Eagle Farm, Qld

Order Management & Customer Experience Coordinator
Hyne Timber —Port of Brisbane QLD
- Full-time
- CRM software
- Customer service
- ERP systems
- Employee assistance program
Quick Apply
1d
Advice Growth Manager (QLD/WA)
Insignia Financial Ltd —Brisbane QLD
- Full-time
- Leadership
9d
Airline Quality Program Manager
Alliance Airlines —Pinkenba QLD
- Full-time
- Remote
Inflight Safety & Compliance Lead
Virgin Australia —Brisbane QLD
- Full-time
- Remote
- Management
- No degree
- Leadership
- Work from home
- Employee assistance program
11d
Hotel General Manager
Matthews Hospitality Group —East Brisbane QLD
- $10,593.89 - $20,490.77 a month
- Weekend availability
- Management
- In-person
- Leadership
Quick Apply
HR / Office Coordinator
Universal Store —Eagle Farm QLD
- Full-time
- Microsoft Office
- Front desk
- Communication skills
- Parental leave
- Employee discount
Payables Officer
G.James —Brisbane QLD
- Urgently hiring
- Microsoft Excel
- ERP systems
- Microsoft Office
- Health insurance
Head of Responsible Wagering
Picklebet —Newstead QLD
- Full-time
- Writing skills
Quick Apply
Learning and Development Specialist
WSA APAC —Milton QLD
- Full-time
- Hybrid work
- Management
- Sales
- Education
- Employee assistance program
Quick Apply
3d
Stock Controller
Universal Store —Eagle Farm QLD
- Full-time
- Hybrid work
- Microsoft Excel
- POS
- Communication skills
- Work from home
- Parental leave
9h
Charter and Schedule Planner
Alliance Airlines —Pinkenba QLD
- Full-time
- Microsoft Excel
- Computer skills
- In-person
11d
Head of Operations
Harcourts Pinnacle —Strathpine QLD
- Full-time
- Time management
Fleet Allocator
Cement Australia —Brisbane QLD
- $600 a day
- ERP systems
- Microsoft Office
- Communication skills
- Health insurance
- Work from home
10d
State Director - Facilities Management QLD
CBRE —Brisbane QLD
- Full-time
- AI
- Leadership
Quality Control Manager- Brendale DC
4WD SUPACENTRE —Brendale QLD
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
- Employee discount
Quick Apply
New Role | Head of Recruitment | Work from home - Recruiter
Young Mindz Pty Ltd —Brisbane QLD
- $85,000 - $90,000 a year
- Full-time
- Remote
- Recruiting
- Work from home
- Opportunities for advancement
Quick Apply
Executive Assistant
SunPork Group —Eagle Farm QLD
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
Property Portfolio Manager (Casual Leasing)
Port of Brisbane —Brisbane QLD
- Communication skills
- Health insurance
- Parental leave
Inflight Product Experience Lead – Cabin & IFEC
Virgin Australia —Brisbane QLD
- Full-time
- Hybrid work
- Hospitality
- Communication skills
- Work from home
10d
Event Operations Manager
XL Event Lab —Brisbane QLD
- $38 an hour
- Contract
- Leadership
Quick Apply
11h

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Order Management & Customer Experience Coordinator

Hyne Timber -
Port of Brisbane QLD

Quick Apply

Job Details

Full-time
1 day ago

Benefits

Employee assistance program

Qualifications

CRM software
Customer service
SAP
Supply chain
ERP systems
Logistics
Microsoft Office
SAP ERP
Communication skills

Full Job Description

Own the customer journey from order to delivery
Work across Sales, Production & Logistics to keep orders moving
Make a real impact in a fast-paced, growing business

Your Next Role

We're looking for a Customer Experience Coordinator to join our team and play a key role in ensuring our customers receive a seamless experience from order through to delivery.

As the central point of coordination between customers and our internal teams, you'll manage the end-to-end order fulfilment process, ensuring orders are accurately processed, planned and delivered safely, accurately and on time.

Working closely with Sales, Production, Warehousing and Freight, you'll balance customer requirements, stock availability and operational priorities to keep orders moving and customers informed.

This is a hands-on, fast-paced role where your ability to communicate, problem solve, prioritise and build strong relationships will make a real difference to our customers and our business.

The role will be based at our Port of Brisbane site until April 2027, before relocating to our new combined office alongside Head Office in Murarrie.

Key Responsibilities

Manage customer orders from receipt and entry through to fulfilment and delivery.
Act as a trusted point of contact for customers and internal teams on all order-related enquiries.
Assess stock availability and coordinate stock allocation to support customer and business requirements.
Work closely with Sales, Production, Warehousing and Freight to prioritise and coordinate orders.
Proactively communicate with customers regarding order status, stock availability, delivery schedules and changes.
Identify and resolve customer and order issues quickly, escalating complex matters when required.
Balance competing customer and operational priorities while maintaining a high level of customer service.
Maintain accurate order and customer information across relevant systems.
Identify opportunities to improve processes and deliver a more efficient customer experience.
Demonstrate a genuine 'be of service' approach in everything you do.
Contribute to a workplace where everyone goes home in the same condition they came to work — safety before production.

About You

You're an organised, customer-focused professional who enjoys coordinating moving parts, solving problems and working with people across a business.

You'll bring:

Experience in customer service, order management, customer operations, logistics or supply chain.
Proven experience managing customer orders from receipt through to delivery.
Strong communication and stakeholder management skills, with the ability to build trusted relationships.
Excellent organisation and attention to detail, with the ability to manage competing priorities.
Strong problem-solving and decision-making skills, particularly when working under pressure.
An understanding of inventory, stock availability and allocation principles
Proficiency with ERP, CRM and Microsoft Office systems.
A genuine commitment to safety, teamwork and delivering an exceptional customer experience.

Desirable Experience

Experience in any of the following will be highly regarded:

Manufacturing, timber, building products or construction materials.
Inventory planning, warehousing or freight coordination.
SAP or similar ERP systems.
Sales order processing or customer account management.

About us

Hyne Group is a collective of industry-leading businesses operating across Australia and New Zealand, with a history spanning over 140 years. From its beginnings as a sawmill on the Mary River, Hyne Group has grown into a pioneer of sustainable timber product manufacturing. The Hyne Group is supported by its partnership with global timber processors, James Jones & Sons, bringing together a combined 320 years of family-owned sawmilling heritage.

The Group, which includes Hyne Timber, XLam, Rocky Point, and Hyne Pallets, serves key sectors such as construction, garden care, horticulture and logistics. Through innovative processes and sustainable practices, the Hyne Group transforms each log into high-quality products that meet the diverse needs of our customers. This holistic approach reflects a dedication to environmental stewardship and industry-leading innovation, ensuring that every centimetre of each log turns into an opportunity for excellence.

Why Hyne Timber?

As a Hyne Timber Team Member you will enjoy benefits such as:

Career Development
Rewarding work
People-focused Leadership
Wellbeing programs - employee assistance program to support you and your immediate family with counselling and support as needed.
Above award wages.
Dollar matching to support your fundraising

Quick Apply

Refine Your Search

head of operations jobs in eagle farm, qld

Order Management & Customer Experience Coordinator

Advice Growth Manager (QLD/WA)

Airline Quality Program Manager

Inflight Safety & Compliance Lead

Hotel General Manager

HR / Office Coordinator

Payables Officer

Head of Responsible Wagering

Learning and Development Specialist

Stock Controller

Charter and Schedule Planner

Head of Operations

Fleet Allocator

State Director - Facilities Management QLD

Quality Control Manager- Brendale DC

New Role | Head of Recruitment | Work from home - Recruiter

Executive Assistant

Property Portfolio Manager (Casual Leasing)

Inflight Product Experience Lead – Cabin & IFEC

Event Operations Manager

I want to receive the latest job alert for head of operations in eagle farm, qld

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