In-Demand Technical support specialist Jobs in Chipping Norton, Nsw

Product Specialist
Kairos Recruitment —Sydney NSW
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Product Support Specialist
Jomablue —Sydney NSW
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Vertiv —Sydney NSW
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Centorrino Technologies —Sydney NSW
- $60,000 - $80,000 a year
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Claims Technical Specialist
TAL —Sydney NSW
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Clinical Support Specialist. NSW
CONMED —Sydney NSW
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Planning —Sydney Western Suburbs NSW
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Network Infrastructure Decommission Technician, Network and Cable Decom
Amazon Corporate Services Pty Ltd —Sydney NSW
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Director Technical
Environment Protection Authority —Sydney Western Suburbs NSW
- $225,628 - $250,574 a year
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10d
Facilities Manager
Cushman & Wakefield —Liverpool NSW
- Full-time
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Rehabilitation Consultant
Acumen Health —Liverpool NSW
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Administration Officer
Northern Sydney Local Health District —Sydney NSW
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Automation & Optimisation Specialist
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Beckman Coulter Diagnostics —Blenheim Road NSW
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Technical Support Engineer 1
DataDog —Sydney NSW
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WSP —Sydney NSW
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Reserve Bank of Australia —Baulkham Hills NSW
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eHearings Technical Support
Law In Order —Sydney NSW
- Communication skills
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Assistant Accountant
Interspan Pty Ltd —Chatswood NSW
- $80,000 - $940,000 a year
- Full-time
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Product Specialist

Kairos Recruitment -
Sydney NSW

Apply Now

Job Details

Full Job Description

Product Specialist (Digital Health Platform)

Sydney | Hybrid (remote-first, weekly in-person)

At Cardihab, we’re helping people recover from and prevent cardiac events in ways that actually work for them.

We’ve built Australia’s first clinically proven digital therapeutic for cardiac rehabilitation. The evidence shows people live longer, healthier lives and the system delivers better-value care.

We’re already working with ~85% of Australia’s major health funds, have a TGA-registered product, and support thousands of patients with measurable outcomes.

Now we’re scaling and how the product is actually used matters more than ever.

Why this role exists

We’ve proven the model. The product works. The outcomes are real.

Now the challenge is scale.

That means better onboarding, better training, and tighter feedback loops between what we’ve built and how it’s used in the real world.

Right now, those things exist but they’re not yet where they need to be.

This role exists to close that gap.

You’ll sit at the centre of product, customers, and delivery, making sure the platform is not just built well, but adopted, understood, and delivering value in practice.

The role

This is not a support role.

You’ll own how clinicians and partners get up and running, how they learn the product, and how their real-world experience feeds back into what we build next.

A big part of this is evolving onboarding, training, and product enablement into something that scales without losing quality.

You’ll report to the Chief Product Officer and play a key role in how Cardihab grows into more complex environments, partners, and use cases.

What you’ll own

How customers are onboarded, making it faster, clearer, and scalable
Designing and delivering practical, high-impact training for clinicians and partners
Working directly with customers to understand real-world usage and friction points
Translating that usage into clear, structured product requirements
Identifying gaps between product capability and user behaviour and closing them
Solving recurring issues at the root, not just patching symptoms
Shaping how support and product enablement work together as a system
Supporting implementations across multiple stakeholders
Contributing to ongoing product improvements and new development

What success looks like

Customers get up and running quickly with minimal friction
Training is clear, repeatable, and scalable
Fewer issues reach support because problems are solved upstream
Product improvements are grounded in real-world usage
Clinicians feel confident and capable using the platform

What we’re looking for

2–5 years in product enablement, implementation, or technical customer success (SaaS or digital health ideal)
Strong ability to extract and structure user requirements that aren’t clearly articulated
Comfortable running training sessions for professional audiences
Clear communicator across clinicians, customers, and engineers
Highly proactive, focused on solving root causes
Organised and able to manage multiple workstreams
Comfortable operating in ambiguity and building things that don’t fully exist yet
Bonus: experience in healthcare or patient-facing products

Who this works well for

Someone who enjoys sitting between product and customers, not fully in either
People who like turning messy real-world problems into structured improvements
Those who want ownership of a function, not just execution within it
Individuals motivated by improving healthcare in a tangible way

How we work

We’re a small, distributed team across Sydney, Brisbane, Tasmania, and the Philippines.

We’re practical, outcome-oriented, and not overly process-heavy.

People who do well here:

Take initiative without waiting
Are comfortable with ambiguity
Care about improving healthcare in a real way

If you need heavy structure, this won’t be the right fit.
If you want to own something meaningful and shape how it works, it will be.

A note from us

As we scale, the gap between what’s built and how it’s used becomes one of the most important problems to solve.

This role sits right in the middle of that.

The patterns you see, the systems you build, and the decisions you influence will shape how Cardihab grows over the next few years.

If that kind of ownership and impact is what you’re looking for, we’d love to hear from you.

Apply Now

Refine Your Search

technical support specialist jobs in chipping norton, nsw

Product Specialist

Product Support Specialist

Operations Engineer

Service Technical Support - Power

Desktop Support Officer - Sydney

Claims Technical Specialist

Clinical Support Specialist. NSW

Referral Coordination & Assessment Officer

Network Infrastructure Decommission Technician, Network and Cable Decom

Director Technical

Facilities Manager

Rehabilitation Consultant

Administration Officer

Automation & Optimisation Specialist

Field Application Specialist (Haematology)

Technical Support Engineer 1

Tunnels Engineer

Team Lead, Immediate Response Team

eHearings Technical Support

Assistant Accountant

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