The IT Support Specialist reports to the Technology Services Manager and is the engine that keeps Jomablue’s internal technology, systems, and hardware running reliably and securely. This role exists to ensure our team and our event operations are equipped, protected, and continuously improving, supported by strong technical foundations and a relentless focus on doing things well.
This role will manage the systems and devices our people rely on every day; from identity and access, device management, and security and compliance, through to the laptops, event kits, and hardware fleet that power our events on-site. You will spend most of your time supporting our internal teams and will be the trusted point of contact for the technology that underpins how we work and deliver.
Beyond keeping the lights on, this role is one of our internal champions for how we work smarter. You will focus on adopting, building, and embedding AI tools, apps, and automations across functions, helping every team get more done with less friction.