In-Demand full time Jobs in ballarat vic

Customer Contact Officer
Serco Plc —Ballarat VIC
- Part-time
- Customer service
- Computer skills
- On-the-job training
- Employee assistance program
Salesperson
Harvey Norman —Wendouree VIC
- Weekend availability
- Customer service
- Communication skills
- Employee discount
5d
Customer Service Officer/ Licence Testing Officer
VicRoads —Ballarat VIC
- $65,027 - $70,334 a year
- Full-time
- Customer service
- Communication skills
- Parental leave
- Gym membership
22h
Disabilities Services Officer
Victorian Home and Community Care —Ballarat VIC
- $76,000 - $86,000 a year
- Full-time
- In-person
Quick Apply
22h
Labourer
Brandt Tractor —Ballarat VIC
- Full-time
- Communication skills
Quick Apply
Casual Employee
Boss Burger Co —Ballarat VIC
- From $16 an hour
- Part-time
- Hospitality
- Customer service
- In-person
- Employee discount
Quick Apply
1d
Trainee Motor Trimmer
Qual-Trim —Wendouree VIC
- Full-time
- In-person
Quick Apply
7d
2026 Talent Community - Station Staff, Ballarat and Ararat
V/Line —Ballarat VIC
- Part-time
- Customer service
- Recruiting
- Communication skills
- Paid training
- Commuter assistance
Retail Merchandiser - Ballarat VIC
CROSSMARK Australia —Ballarat VIC
- $32.79 an hour
- Urgently hiring
- Merchandising
- No experience needed
- Planograms
- Paid training
Quick Apply
19h
Pharmacy Assistant - Ballarat
UFS Healthcare —Ballarat VIC
- Overtime
- Customer service
- Communication skills
- Employee discount
Client Services Officer
Findex —Ballarat VIC
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Retail Planogram Merchandiser - Ballarat - VIC
CROSSMARK Australia —Ballarat VIC
- $32.79 an hour
- Urgently hiring
- Merchandising
- No experience needed
- Paid training
Quick Apply
21h
Graduate Investigator
State Revenue Office —Ballarat VIC
- $68,408 - $81,496 a year
- Full-time
- Hybrid work
Production Team Member
Freighter Group —Wendouree VIC
- $30 - $40 an hour
- Full-time
- Power tools
- Manufacturing
Quick Apply
Retail Merchandiser - Wendouree VIC
CROSSMARK Australia —Wendouree VIC
- $32.79 an hour
- Urgently hiring
- Merchandising
- No experience needed
- Planograms
- Paid training
Quick Apply
19h
Placement Officer
Federation University Australia —Ballarat VIC
- $82,344 a year
- Full-time
- Research
- Administrative experience
- University
13d
Retail Planogram Merchandiser - Wendouree - VIC
CROSSMARK Australia —Wendouree VIC
- $32.79 an hour
- Urgently hiring
- Merchandising
- No experience needed
- Paid training
Quick Apply
22h
Kitchen Team Member- BALLARAT, VIC
Boss Burger Co —Ballarat VIC
- $12.83 - $38.48 an hour
- Part-time
- Customer service
- In-person
- Employee discount
Quick Apply
1d
Dental Assistant
Creswick Dental Centre —Creswick VIC
- $29 - $34 an hour
- Full-time
- Anatomy knowledge
- Clinic
- Patient care
Quick Apply
3d
Support Officer, Systems
Federation University Australia —Ballarat VIC
- $82,344 a year
- Full-time
- Customer service
- Research
- Organisational skills
6d

I want to receive the latest job alert for full time in ballarat vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

full time jobs near ballarat vic

Trimmer jobs in Sydney Nsw

Motor Trimmer, Upholstery, Canvas jobs in Gold Coast Qld

Customer Service Representative jobs in South Perth Wa

Customer Service Representative jobs in Tarneit Vic

Non Customer Facing jobs in Queensland

Customer Service Representative jobs in Preston Vic

Customer Service, Woolworths jobs in Launceston Tas

Customer Service Retail jobs in Melbourne Vic

Customer Service Representative jobs in Homebush Bay Nsw

Remote Customer Service jobs in Queensland

Fashion Retail jobs in Melbourne Vic

Retail jobs in Townsville Qld

Retail Merchandiser jobs in Murray Bridge Sa

Retail Merchandiser jobs in Victoria

Retail jobs in Geelong Vic

Retail Merchandiser jobs in Canberra Act

Retail Merchandiser jobs in Melbourne Vic

Retail jobs in Campbelltown Nsw

Community Services, Visa Sponsorship jobs in Northern Territory

Client Services jobs in Wallan Vic

Customer Contact Officer

Serco Plc -
Ballarat VIC

Apply Now

Job Details

Part-time

Benefits

Employee rewards program
On-the-job training
Employee assistance program

Qualifications

Customer service
Computer skills

Full Job Description

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

Fully paid, 5 weeks full-time comprehensive on-the-job training at our contact centre
Ongoing training tailored to your personal and career development goals, including opportunities outside your current team or location
Access to our extensive benefits including our rewards and discounts program
Working in a friendly and diverse team with inclusivity and care at the heart of everything we do
Access to Sonder, our 24/7 Employee Assistance Program

Make an impact at Serco

Based onsite in Ballarat, you’ll join a values-based team and do interesting work which matters in helping Victorians access essential public services.

Creating a positive and consistent experience for every customer through every interaction is at the heart of what we do.

As a Customer Contact Officer, you will respond and direct all inbound calls as well as complete online enquiries on behalf of our State Government client.

Guided by and following work instructions provided by the system we use, you’ll actively listen to each caller to understand their needs and their enquiry.

As a Customer Contact Officer, you’ll make a positive impact by:

Allocating calls to the most appropriate area or referral based on the callers’ need with support from the system and work instructions we use
Making the referral path and transfer the caller to the most appropriate service, e.g. 000, Crimestoppers., etc.
Completing a crime report or other report types in a timely manner

Important to know

Our team members answer inbound phone calls from Victorian citizens for non-emergency situations.Sometimes callers share details that others may find distressing such as family violence, assault, death or injury.

It’s important to note that whilst you may be exposed to this information, you will not need to handle these call types through to resolution.

The task requires you to follow prescribed work instructions and transfer these calls to the most appropriate channel.

You will receive regular check-ins with your Team Leader and be provided with resources to seek help and build your own tailored personal wellbeing plan.

Serco is a place for you

As a Customer Contact Officer, you’ll be servicing customer inbound and making outbound calls on behalf of our Victorian Government client.

Your passion for supporting customers and ability to communicate effectively will assist with resolving enquiries and creating a positive experience for our customers.

As a fast-growing and successful global company, Serco’s services span across the areas of justice, defence, space, customer services, health, and urban mobility.

In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals.

You could be a great fit if you have:

Demonstrated experience providing high quality customer service in a fast-paced environment
The ability to competently navigate software platforms/screens simultaneously
Listen and communicate effectively and show empathy
The ability to maintain a calm, resilient composure
Demonstrated experience in the highest standards of professional conduct, supporting others and working collaboratively in a team environment
An interest in learning new information and embracing feedback on the job

To be considered for this role, you must be:

An Australian Citizen or hold an appropriate unrestricted work rights
Willing to complete pre-employment and security checks, along with computer competency and cognitive assessments
Must be able to accomodate to 24/7 rotating roster

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco.

Apply Now

Refine Your Search

full time jobs in ballarat vic

Customer Contact Officer

Salesperson

Customer Service Officer/ Licence Testing Officer

Disabilities Services Officer

Labourer

Casual Employee

Trainee Motor Trimmer

2026 Talent Community - Station Staff, Ballarat and Ararat

Retail Merchandiser - Ballarat VIC

Pharmacy Assistant - Ballarat

Client Services Officer

Retail Planogram Merchandiser - Ballarat - VIC

Graduate Investigator

Production Team Member

Retail Merchandiser - Wendouree VIC

Placement Officer

Retail Planogram Merchandiser - Wendouree - VIC

Kitchen Team Member- BALLARAT, VIC

Dental Assistant

Support Officer, Systems

I want to receive the latest job alert for full time in ballarat vic

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected