In-Demand In community Jobs in Geelong Vic

2026 Talent Community - Service Officers, South West Line
V/Line —Geelong VIC
- Part-time
- Customer service
- No degree
- Recruiting
- Paid training
- Commuter assistance
Customer Service All rounder
Highton Newsagency —Highton VIC
- $150 - $800 a week
- Part-time
- Customer service
- Senior Secondary Certificate of Education
- POS
- On-the-job training
- Employee discount
Quick Apply
8h
Coordinator (Outside School Hours Care) in Geelong
Kelly Club Australia Pty Ltd —Geelong VIC
- $34 - $36 an hour
- Part-time
- Customer service
- Working with children
- Bachelor's degree
Quick Apply
Community Support Worker
Genuine Connection Care —Moorabool VIC
- $36 - $72 an hour
- Part-time
- CPR Certification
- First Aid Certification
- In-person
Quick Apply
12d
Cleaner - Paid Training and Travel Time
Maid2Match —Geelong VIC
- $36.21 an hour
- Part-time
- No experience needed
- Communication skills
- Paid training
Quick Apply
Visitor Services Officer
City of Greater Geelong —Geelong VIC
- $44.81 an hour
- Evening shift
- Management
- Customer service
- Merchandising
13d
Casual Customer Service Officer/ Licence Testing Officer
VicRoads —Geelong VIC
- $32.91 an hour
- Customer service
- Communication skills
- Gym membership
3d
Disability Support Worker - Drysdale & Bellarine Peninsula
Prestige Inhome Care —Bellarine VIC
- From $39.07 an hour
- Call employer
- First Aid Certification
- Employee assistance program
12d
General Services Officer - Kardinia Parkside Care Community
Opal HealthCare —Geelong VIC
- Part-time
- Hospitality
- Customer service
- Cleaning
- Parental leave
- Referral program
Disability Support Worker (Casual)
Granite Care —Geelong VIC
- $40.00 - $55.38 an hour
- Weekend availability
- CPR Certification
- Medication administration
- Administrative experience
Quick Apply
3d
Team Member - South Geelong
Grill'd —Geelong VIC
- Part-time
- No experience needed
- Employee discount
Quick Apply
Administration Officer (Grade 1) Andrew Love Cancer Centre
Barwon Health —Geelong VIC
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Employee assistance program
4d
Peer Mentors
Access Your Supports —Geelong VIC
- $30 - $35 an hour
- Temporary
- No experience needed
- Communication skills
Quick Apply
Peer Mentor
Empower Possibility Supports —Geelong VIC
- From $34.08 an hour
- CPR Certification
- First Aid Certification
- Budgeting
- Travel reimbursement
- Professional development assistance
Quick Apply
Graduate Graphic Designer & Production Assistant
Explore+Engage+Enjoy —Torquay VIC
- $26 - $30 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
5d
Support Worker
Genuine Connection Care —Moorabool VIC
- From $36 an hour
- CPR Certification
- First Aid Certification
- In-person
Quick Apply
12d
Position: Disability Support Worker
Easy iCare Pty Ltd —Geelong VIC
- $32 - $35 an hour
- CPR Certification
- First Aid Certification
- In-person
Quick Apply
Coordinator (Outside School Hours Care) in Torquay
Kelly Club Australia Pty Ltd —Torquay VIC
- $34 - $36 an hour
- Part-time
- Customer service
- Working with children
- Bachelor's degree
Quick Apply
Support Worker
Your Care Co —Geelong VIC
- $25.21 - $45.00 an hour
- CPR Certification
- First Aid Certification
- No degree
- Employee assistance program
Quick Apply
3d
Disability Day Service Practitioner
genU —Geelong VIC
- From $34.58 an hour
- CPR Certification
- University
- First Aid Certification
- Employee assistance program
- Referral program

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2026 Talent Community - Service Officers, South West Line

V/Line -
Geelong VIC

Apply Now

Job Details

Permanent | Part-time | Full-time

Benefits

Paid training
Commuter assistance

Qualifications

Customer service
Certificate III
Driver Licence
Recruiting
High School (Year 10)

Full Job Description

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2026 Talent Community - Service Officers, South West Line

No rail experience necessary, full paid training provided
Paid training, including a Certificate 3 in Rail Customer Service
Attractive hourly rate, plus super and free Myki

V/Line’s purpose is to connect Victorians through safe, reliable, and accessible transport. We believe in giving all Victorians opportunities through travel and transport – connecting them to jobs, education, family and friends, services, tourism and trade.

V/Line is experiencing significant growth and we’re delivering more services, more trains, cheaper fares, and huge projects. With more than 3700 weekly train and coach services, an expansive freight network and unprecedented rail investment, millions of Victorians depend on us to deliver. You could be one of our 3100 committed team members who are up to the challenge.

About the 2026 Talent Community - Services Officer, South West Line

This Expression of Interest (EOI) is for South West Line, Service Officer roles. Please note that we do not recruit Conductors externally.

We may begin screening and reviewing CVs as applications are received. Applications will continue to be assessed as new vacancies arise, and we will contact those who appear to be a strong match. If you progress through the initial screening stage, we will keep your application on file for the remainder of the year.

Roles may be Full Time or Part Time and may be Permanent or Fixed Term. All Service Officer roles require availability for a 24/7 rotating roster.

You may nominate preferred stations; however, please be aware that you may be required to work at any station along the South West Line, which may be up to 80 km from your home depot.

About the role

As a member of our Services Officer team, you are integral to the success of V/Line’s Customer Group.

Our Service Officers play a vital role in keeping V/Line moving and ensuring our passengers feel safe, supported, and welcomed. You’ll be part of a close‑knit team that works together to deliver excellent customer experiences every day.

Services Officers are often the first point of contact for our passengers. In this hands‑on role, you’ll assist with ticketing and Myki sales, make station and train announcements, coordinate coach movements, and support passengers during service disruptions. You’ll also help manage challenging situations calmly and professionally, ensuring everyone feels safe and respected. This also includes cleaning and presentation of the station.

You’ll keep an eye out for potential risks or hazards, report maintenance or equipment issues, and help ensure trains and stations are ready for service.

This roles operate on a 24/7 rotating roster, and depending on operational needs, you may work across various stations along the West line (within 80 km of your home depot). We provide training, clear procedures, and strong team support to help you succeed across all shifts.

As part of V/Line’s Customer Group, you’ll be trusted with real responsibility and supported to build confidence, resilience, and capability in a fast‑paced, people‑focused environment.

About you

A customer‑focused professional, you are reliable, approachable, and take pride in delivering positive experiences for others. You communicate with confidence and empathy, remain calm under pressure, and enjoy working in a supportive team environment where no two days are the same. You value working for an organisation that genuinely cares about your wellbeing and professional growth. You’re adaptable, emotionally resilient, and able to handle challenging interactions while maintaining professionalism and perspective.

Key requirements include:
Ability to work a 24/7 rotating roster
Strong face‑to‑face customer service skills and attention to detail
A calm, adaptable approach and problem‑solving mindset
A valid driver’s licence
Completion of Year 10 or equivalent
Ability to work a 24/7 rotating roster
Strong face‑to‑face customer service skills with a high level of care and attention to detail
A calm, flexible approach with the ability to problem‑solve in changing situations
A valid driver’s licence
Completion of Year 10 or equivalent

If your skills or experience don’t exactly match our listed requirements, we still encourage you to apply.

We value diverse perspectives and believe in the potential for growth and development.
Demonstrated alignment with V/Line’s values of responsiveness, integrity, impartiality, accountability, respect, leadership and human rights.

We value people who are reliable, supportive of their teammates, and open to learning. If you’re looking for a role where no two days are the same and where your contribution truly matters, we’d love to hear from you.

To be considered for entry into the selection process for this role, applicants must meet the following ‘key selection criteria’, which forms part of our merit-based recruitment process.

Previous, recent face to face customer service experience
Ability to work a 24/7 rotating roster
Successful completion of year 10 or equivalent work experience
A valid Victorian driver's license and reliable vehicle

Why V/Line

In addition to free myki travel, we offer:

Community impact – Make a genuine difference. Work in a role that connects Victorians, every day.
Huge potential – We’re transforming, and you can too. Be a change maker, recognised for your contribution and creativity.
Dynamic environment – V/Line operates in a constantly changing space. Join a fast-paced and exciting organisation.
Collaborative team – You’ll be part of a broader supportive team. Surround yourself with talented, passionate peers.
Flexible working – We support flexible working. Work in a way that supports you to thrive in your role.

We are committed to ensuring a comfortable and accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our Talent team at [email protected] or 1800 800 007 for confidential support.

As an equal opportunity employer, V/Line is committed to creating a diverse, inclusive and respectful workplace and network that reflects the communities we serve. We accept and value the contributions of all our employees regardless of gender, ethnicity, sexual orientation, religion, age or disability. We are also proud to be endorsed by Work 180 as a great place for women to work, second year in a row.

V/Line are proud to be a part of the Department of Transport & Planning's Yani Bangal Transport and Planning Portfolio First Peoples Careers Strategy 2023-2028. We take this opportunity to welcome and encourage applications from First Peoples.

We proudly acknowledge First Peoples of Victoria. We acknowledge their ongoing strength in practicing the world’s oldest living culture. We acknowledge the Traditional Owners’ lands, waters, and skies on which we live and pay respects to their Elders past and present.

At V/Line, safety is our priority. Successful applicants will undergo relevant pre-employment and medical checks to meet our safeworking standards.

Remuneration for this position will be in line with the V/Line Rail Operations and Administrative Employees Agreement 2023.

Apply Now

Refine Your Search

in community jobs in geelong vic

2026 Talent Community - Service Officers, South West Line

Customer Service All rounder

Coordinator (Outside School Hours Care) in Geelong

Community Support Worker

Cleaner - Paid Training and Travel Time

Visitor Services Officer

Casual Customer Service Officer/ Licence Testing Officer

Disability Support Worker - Drysdale & Bellarine Peninsula

General Services Officer - Kardinia Parkside Care Community

Disability Support Worker (Casual)

Team Member - South Geelong

Administration Officer (Grade 1) Andrew Love Cancer Centre

Peer Mentors

Peer Mentor

Graduate Graphic Designer & Production Assistant

Support Worker

Position: Disability Support Worker

Coordinator (Outside School Hours Care) in Torquay

Support Worker

Disability Day Service Practitioner

I want to receive the latest job alert for in community in geelong vic

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