In-Demand Operations clerk Jobs in Parramatta, Nsw

Paralegal
Department of Customer Service —Sydney NSW
- $102,936 - $113,579 a year
- Full-time
- Customer service
- Administrative experience
- Case management
6d
Senior Insights Advisor
Department of Customer Service —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
Mental Health Inpatient Unit Ward Clerk
Northern Sydney Local Health District —Sydney NSW
- $73,915.12 - $76,218.80 a year
- Full-time
- Administrative experience
- Data entry
1d
Cloud Product Owner
Department of Customer Service —Sydney NSW
- $154,231 - $178,369 a year
- Full-time
- Azure
7d
Senior Product Analyst Asset
Department of Customer Service —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
11d
IT Operations Management Specialist
Corporate Services —Sydney Western Suburbs NSW
- $133,348 - $146,945 a year
- Full-time
- Management
- Communication skills
7d
Manager, House and Procedure, Clerk Grade 9/10 - Parliament of NSW - Sydney
Legislative Assembly —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Organisational skills
- Communication skills
7d
Senior Intelligence Analyst
NSW Police Force —Surry Hills NSW
- $102,936 - $113,579 a year
- Full-time
1d
Retail Supervisor
Australian Museum —Sydney NSW
- $54,600 - $67,373 a year
- Part-time
- Customer service
- Merchandising
- Communication skills
7d
Principal Finance Officer
Department of Creative Industries, Tourism, Hospitality and Sport —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Hybrid work
- Budgeting
- Leadership
13d
Senior Advisor Governance
Department of Customer Service —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
1d
Service Management Platform Lead – Information Technology, Clerk Grade 9/10 – Parliament of NSW – Sydney
Department of Parliamentary Services —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Management
- No degree
- Analytics
1d
Principal Cyber Security Ops Engineer
Department of Customer Service —Sydney NSW
- $154,231 - $178,369 a year
- Full-time
- Azure
- Management
- Analysis skills
5d
Solution Architect Applications & Data – Information Technology, Clerk Grade 9/10 – Parliament of NSW – Sydney
Department of Parliamentary Services —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Management
- AWS
- No degree
1d
Service Delivery Manager
Premier's Department —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Employee assistance program
1h
Principal Registration Officer
Department of Customer Service —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Hybrid work
- Office
- Leadership
- Communication skills
1h
Legal Counsel / Law Clerk
Egis Group —Sydney NSW
- Full-time
- Hybrid work
- Parental leave
Quick Apply
2h

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Paralegal

Department of Customer Service -
Sydney NSW

Apply Now

Job Details

Full-time
$102,936 - $113,579 a year
6 days ago

Qualifications

Customer service
Administrative experience
Case management
Organisational skills
Communication skills

Full Job Description

Department of Customer Service

Reference number

req53507

Occupation

Legal and Justice, Clerical and Paralegal

Work type

Full-Time

Location

Sydney City

Salary Information

$102,936 - $113,579 base + super

Closing date

02 September 2026 at 10:00am

Paralegal
Independent Review Office
Clerk Grade: Clerk Grade 5/6
Employment Type: Multiple roles available including Temporary (fixed-term) and Ongoing opportunities
Location: Darlinghurst NSW (hybrid). You’ll be office-based at least 5 days per fortnight for full-time roles (pro-rata for part-time), with the remaining days worked flexibly as agreed.

About us:

The IRO is an independent statutory body in NSW that helps injured workers and motor accident claimants resolve disputes with insurers and provides legal funding to support claimants through the claims process.

As part of the Department of Customer Service, IRO is committed to integrity, independence and fairness. Our work has a direct impact on the lives of injured workers, and we are focused on providing accessible services, supporting continuous improvement and delivering positive community outcomes.

What you'll do

In this role, you will:

Provide paralegal support to assist with the assessment and determination of funding applications submitted by approved lawyers in accordance with the ILARS Funding
Guidelines, relevant workers compensation legislation and the NSW Grants Administration Guide.
Support opportunities for the early resolution of matters so injured workers can access their entitlements sooner and better understand their legal rights and obligations.
Provide case management support to facilitate the efficient assessment of grants and delivery of services.
Respond to enquiries from stakeholders and service providers, providing accurate information and escalating matters where required.
Provide legal and administrative support to lawyers and team members to help achieve quality outcomes for injured workers.
Support project, policy and business improvement initiatives across the team.
Assist in maintaining effective office systems, procedures and records to support efficient service delivery and continuous improvement.

What we're looking for

You will bring:

Experience working in a legal, case management or administrative support environment.
Current and comprehensive knowledge of case management practices and procedures in a legal work environment.
Strong organisational skills and the ability to manage competing priorities in a high-volume environment.
Excellent communication and customer service skills, with the ability to build productive stakeholder relationships.
Strong attention to detail and commitment to maintaining accurate records and high-quality work.
The ability to work collaboratively, identify practical solutions and contribute to continuous improvement initiatives.

Why join us?

Be part of an organisation with a strong public purpose and meaningful impact on the lives of injured workers across NSW.
Develop your legal and case management skills in a specialised and rewarding area of work.
Work in a collaborative and supportive team environment.
Access flexible working arrangements and opportunities for professional development.

Build your career within the NSW Public Sector and Department of Customer Service network.

How to apply:

Review the role description and apply by submitting an up-to-date resume (maximum 4 pages) and cover letter (1-2 pages) outlining how your skills and experience align with the requirements of the role.

Please note candidates invited to interview will be required to complete additional assessments.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Salary Grade 5/6, with the base salary for this role starting at $102936 base plus superannuation

For enquiries relating to recruitment please contact Meg Rapley via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: 02 September 2026 9:59am

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or [email protected].

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

Apply Now

Refine Your Search

operations clerk jobs in parramatta, nsw

Paralegal

Senior Insights Advisor

Mental Health Inpatient Unit Ward Clerk

Cloud Product Owner

Senior Product Analyst Asset

IT Operations Management Specialist

Manager, House and Procedure, Clerk Grade 9/10 - Parliament of NSW - Sydney

Senior Intelligence Analyst

Retail Supervisor

Principal Finance Officer

Senior Advisor Governance

Service Management Platform Lead – Information Technology, Clerk Grade 9/10 – Parliament of NSW – Sydney

Principal Cyber Security Ops Engineer

Solution Architect Applications & Data – Information Technology, Clerk Grade 9/10 – Parliament of NSW – Sydney

Service Delivery Manager

Principal Registration Officer

Legal Counsel / Law Clerk

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