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Operations Support Agent

FedEx AMEA -
Albury NSW

Apply Now

Job Details

Full-time
8 hours ago

Qualifications

Forklift Licence
Microsoft Excel
Forklift
Microsoft Office
Administrative experience
Computer skills
Communication skills
Office experience

Full Job Description

About the role:

Albury NSW 2640

The duties of the role are varied but vital as it enables us to deliver on our customer service promises day in and day out. Enjoy the office environment whilst also being able to keep fit assisting with some warehouse duties.

Your Specific Tasks:

General administration and office duties
Control Agent & Outside Hire Administration, taking responsibility for maintaining all compliance & inquiries
Assistance in the warehouse as required
Deliver and pick-up consignments and cover a run when required by business
Report on weekly Service Quality KPI’s
Ensure a high level of customer service is provided to all internal and external clients
Assist the Local management team in the preparation& distribution of documents and reports
Coordinate and maintain personnel files and any other HR/Recruitment documentation as required
Maintain, monitor, and create forms and register for document control
Co-ordinate conferences, meetings and training sessions liaising with relevant management and staff
Ensure compliance with OHS, Dangerous Goods and Environmental legislation

Attributes/Competencies:

Attention to detail
Analysis and problem-solving skills
Excellent communication skills
Self-motivated and comfortable with a high level of autonomy
Ability to multitask and meet deadlines
Enthusiastic, motivated, and determined
Enjoys the versatility of office and warehouse work

Preferred experience:

Transport Industry experience advantageous
LF Forklift Licence (desirable)
Basic track and trace experience advantageous
Advanced computer skills especially in MS Office (Excel - generating and running reports)
Experience working in similar administration role

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Apply Now

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