In-Demand Contract administrator Jobs in Balmain, Nsw

Claims Administrator
Bentino —Rozelle NSW
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick Apply
4d
Wholesale Coordinator & Contract Administrator
Stockland —Sydney NSW
- CRM software
- Microsoft Excel
- Salesforce
12d
Contract / Finance Administrator
Serco Plc —Sydney NSW
- Full-time
- Microsoft Excel
- Management
- ERP systems
13d
Contract Administrator
Transgrid —Sydney NSW
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Parental leave
Administrator
BGIS —Sydney NSW
- $66,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
- Employee discount
IT Support Administrator
Southern Star Research —North Sydney NSW
- Part-time
- Hybrid work
- Azure
- Microsoft Outlook
- Management
Quick Apply
Senior Contracts Administrator
John Holland —Sydney NSW
- Contract
- Business
- Accounting
- Parental leave
People and Culture Coordinator
Guardian News & Media —Sydney NSW
- $65,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Administrative experience
- Annual leave
- Parental leave
11d
People Operations Administrator
Lion —Sydney NSW
- Full-time
- Customer service
- Administrative experience
3d
Senior Commercial Administrator
dnata —Mascot NSW
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
12d
Contract Administrator
Transport For NSW —Milsons Point NSW
- $124,810 - $139,787 a year
- Full-time
- Microsoft Excel
- Administrative experience
- Construction experience
13d
Contract Administrator
Hindmarsh —Sydney NSW
- Full-time
- Administrative experience
- Construction experience
11d
Contract Administrator - Marsden Park
Built Holdings —Sydney NSW
- Full-time
- Management
- Administrative experience
Contract Administrator, Site/Civil Engineer
SJM Rail Signalling Pty Ltd —Balmain NSW
- $110,000 - $120,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- Construction experience
Quick Apply
Office Administrator
Greenroom Robotics —Sydney NSW
- Full-time
- Communication skills
10d
Contract Administrator Projects
BMIA Broker Network —Bella Vista NSW
- $80,000 - $87,000 a year
- Full-time
- Research
- Microsoft Office
- Finance
Quick Apply
12d
Training Specialist - General Insurance (12 month contract)
Gallagher Bassett —Sydney NSW
- Contract
- Hybrid work
- Research
- Microsoft Office
- Analysis skills
- Employee stock purchase plan
- Health insurance
HR Administrator
Fresenius Medical Care —Macquarie Park NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Company Secretary Administrator
ING —Sydney NSW
- Contract
- Administrative experience
- Time management
4d
Contracts Administrator
John Holland —Sydney NSW
- SharePoint
- Parental leave

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Claims Administrator

Bentino
Rozelle NSW

Quick Apply

Job Details

Permanent | Full-time
4 days ago

Qualifications

Customer service
Microsoft Office
Administrative experience
Construction experience
Communication skills
Time management

Full Job Description

Position Overview

The Claims Administrator at Bentino, plays a vital role in supporting the smooth operation of the company’s claims management process and maintaining exceptional client relationships.

This position is responsible for coordinating communication between clients, trades, and internal teams, managing documentation and portals, and ensuring service delivery meets internal KPIs, SLAs, and compliance standards.

The Claims Administrator will demonstrate strong administrative, communication, and customer service skills, with the ability to manage multiple priorities in a fast-paced environment particularly in storm season.

Key Responsibilities

Receive incoming calls and direct them to appropriate staff promptly and professionally.
Meet and greet clients and assist with general enquiries.
Manage and maintain client portals and ensure accurate information is recorded.
Assign trades for emergency make-safe work and liaise with them as required.
Schedule Estimators and Project Managers for appointments, ensuring alignment with KPIs and SLAs.
Process incoming and outgoing correspondence, including mail and emails. Organise phone bookings for quotes and make-safe activities as part of project scheduling.
Review and interpret data to take appropriate actions.
Maintain accurate and up-to-date information systems and databases. Follow up on subcontractor documentation, including insurance and licence renewals.
Provide general administrative support as directed by the Director, General Manager, or Project Manager.
Promote and model a positive workplace culture consistent with company values.
Act as the primary point of contact for clients, providing a high level of customer service.
Manage multiple shared inboxes and handle client communications promptly.
Handle inbound calls with professionalism and a client-centric approach.
Apply for relevant insurance such as HBCF or similar on behalf of clients.
Build and maintain strong, long-term relationships with clients.
Understand and anticipate client needs and expectations.
Address and resolve client concerns or complaints efficiently. •
Ensure services meet agreed standards, KPIs, and SLAs. • Collaborate with internal teams (operations, sales, finance, etc.) to ensure service quality and efficiency.
Monitor and report on client feedback and service performance.
Identify and implement opportunities for service improvement.
Organise and lead client meetings, reviews, or status updates.
Mediate and resolve conflicts between clients and internal teams as needed.
Identify opportunities for upselling or cross-selling additional services. Assist with contract renewals, compliance, and negotiations.
Maintain accurate and complete records of all client interactions.
Ensure adherence to company policies, industry regulations, and compliance standards.

Qualifications, Skills and Experience

Minimum 2–3 years’ experience in administration, client services, or insurance claims management (preferred).
Experience in construction, insurance repair, or related industries highly regarded.
Knowledge of HBCF or similar insurance processes desirable.
Relevant qualifications in Business Administration, Customer Service, or related field (advantageous).
Strong organisational and time management skills.
Excellent written and verbal communication abilities.
High attention to detail and accuracy.
Customer-focused with a professional and empathetic manner.
Proficiency in Microsoft Office Suite and client management systems.
Ability to multitask and work under pressure.
Strong problem-solving and decision-making skills

Core Values

Integrity Honest and transparent communication in all interactions.

Accountability Taking ownership of responsibilities and outcomes.

Safety Commitment to a zero-harm workplace culture.

Excellence Continuous pursuit of quality and efficiency in all project deliverables.

Collaboration Building strong relationships across teams, clients, and stakeholders.

Company Overview

Please visit https://www.bentino.com.au/ for more information

Quick Apply

Refine Your Search

contract administrator jobs in balmain, nsw

Claims Administrator

Wholesale Coordinator & Contract Administrator

Contract / Finance Administrator

Contract Administrator

Administrator

IT Support Administrator

Senior Contracts Administrator

People and Culture Coordinator

People Operations Administrator

Senior Commercial Administrator

Contract Administrator

Contract Administrator

Contract Administrator - Marsden Park

Contract Administrator, Site/Civil Engineer

Office Administrator

Contract Administrator Projects

Training Specialist - General Insurance (12 month contract)

HR Administrator

Company Secretary Administrator

Contracts Administrator

I want to receive the latest job alert for contract administrator in balmain, nsw

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