In-Demand Entry level government Jobs in Upper Mount Gravatt Qld

Customer Service Officer (Frontline Support)
Queensland Government —Brisbane QLD
- Full-time
- Microsoft Excel
- Analysis skills
- Organisational skills
13d
Application & Enrolment Officer
Mater Group —South Brisbane QLD
- $78,888 - $87,731 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Employee assistance program
2d
Business Administration Trainee
Airbus Group Australia Pacific —Brisbane QLD
- Microsoft Word
- Microsoft Excel
- Customer service
2d
Payroll Officer
Manufacturing Growth Hub —Eagle Farm QLD
- $80,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
Quick Apply
3d
Roster Officer
Queensland Government —Brisbane QLD
- Temporary
Geospatial Processing Specialist
Geoimage —Fortitude Valley QLD
- From $79,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
9d
Hospital Registration Officer
UnitingCare —Brisbane QLD
- Full-time
- Customer service
- Administrative experience
- Business Administration
- Health insurance
- Parental leave
7d
Administration Officer - Admin Relief Pool
Queensland Government —Brisbane QLD
- Temporary
- Microsoft Office
- Administrative experience
- Front desk
Operations Coordinator, Student Accounts and Loans
Queensland Government —Brisbane QLD
- Temporary
- Microsoft Office
- No degree
- Business Administration
1d
Delivery Support Officer
Queensland Government —Brisbane QLD
- Customer service
- Communication skills
- Time management
1d
TAFE at School Officer (AO3)
Queensland Government —Brisbane QLD
- Temporary
- Senior Secondary Certificate of Education
- Education
- Presentation skills
Radiographer - Student Trainee
Queensland Government —Brisbane QLD
- Travel reimbursement
- Parental leave
2d
Customs Broker
FedEx AMEA —Bowen Hills QLD
- Weekend availability
- Communication skills
- Tuition reimbursement
Finance Administration Assistant
Star Community Services —Cleveland QLD
- $34.58 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Security Officer
Certis Group —Brisbane QLD
- Full-time
- First Aid Certification
- Conflict management
- Communication skills
- Employee assistance program
- Opportunities for advancement
Mental Health Information Systems Support Officer Living Well Team
Queensland Government —Brisbane QLD
- Temporary
- Negotiation
- Employee assistance program
9d
Clinical Assistant
Queensland Government —Brisbane QLD
- Full-time
- Laboratory
- Laboratory experience
- Communication skills
2d
Project Manager | QLD
TSA Riley —Brisbane QLD
- Hybrid work
- Management
- Administrative experience
- Construction experience
Tree Worker
Active Tree Services —Zillmere QLD
- Overtime
- Travel reimbursement
APS 4 Senior Client Contact Officer
Department of Veterans' Affairs —Brisbane QLD
- $85,610 - $91,309 a year
7d

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Customer Service Officer (Frontline Support)

Queensland Government -
Brisbane QLD

Apply Now

Job Details

Permanent | Full-time
13 days ago

Qualifications

Microsoft Excel
SAP
Analysis skills
Organisational skills
Communication skills
Time management

Full Job Description

Are you ready to make a real impact while taking your skills to the next level? Join us as a Customer Service Officer (AO3) within the Department of Housing and Public Works. Based in the Debt and Property Services team, you'll play a vital role in supporting Queenslanders by ensuring effective debt management and empowering frontline housing staff to deliver exceptional services.

This permanent full-time position offers the chance to support individuals and families experiencing housing challenges. Every day, your work will help to create positive outcomes for communities across Queensland. If you are passionate about using your skills to make meaningful contributions, this role is for you.

What you'll do:
Undertake accurate, efficient and timely data entry for the assessment and processing of rates and water payments to ensure council discount terms are met.
Manage timely rates processing and evaluation, including liaison with the relevant local government authorities and water service providers in relation to rates transactions, to ensure discount dates are met.
Perform high-level administrative support, including the preparation of briefing notes, correspondence and memoranda for approval.
Implement and administer departmental information systems such as RAPS, TRIM, SAP, TMS, MINCOR and CIMS at the business unit level, including those relating to clients, staffing, finance, administrative policy and procedures.
Liaise with officers at all levels within other program areas, other public sector agencies and the general public in relation to the business unit's activities and projects.
Contribute to the development of best practice in business systems by monitoring and reviewing work practices and making recommendations that support continuous improvement.
Support and help maintain a workplace safety culture by ensuring that all policies and practices are followed.

What you'll bring:
We're seeking an enthusiastic, self-directed problem-solver with strong analytical abilities, high attention to detail, and advanced Excel skills to join our dynamic team. You will also need:
Exceptional time management and organisational skills.
The ability to adapt quickly to new systems and business processes.
Clear and effective communication skills to connect with colleagues, customers, and stakeholders.
A commitment to excellence, with the ability to handle tasks independently and in collaboration with the team.

Why this role is right for you:
This is more than just a job - it's a chance to help someone every single day. Whether you're negotiating sustainable debt management solutions or equipping frontline staff to better serve our customers, your work will make a real difference in people's lives. You'll be joining a dedicated team that shares your drive to support one another, embrace new challenges, and continually improve outcomes for Queensland communities.

We've designed a straightforward application process to identify the best candidates for this role. Simply provide your updated resume and complete a short questionnaire that focuses on key skills, including claims and debt processing, attention to detail, system knowledge, Excel/reporting expertise, and time management.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

Apply Now

Refine Your Search

entry level government jobs in upper mount gravatt qld

Customer Service Officer (Frontline Support)

Application & Enrolment Officer

Business Administration Trainee

Payroll Officer

Roster Officer

Geospatial Processing Specialist

Hospital Registration Officer

Administration Officer - Admin Relief Pool

Operations Coordinator, Student Accounts and Loans

Delivery Support Officer

TAFE at School Officer (AO3)

Radiographer - Student Trainee

Customs Broker

Finance Administration Assistant

Security Officer

Mental Health Information Systems Support Officer Living Well Team

Clinical Assistant

Project Manager | QLD

Tree Worker

APS 4 Senior Client Contact Officer

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