In-Demand Technical support officer Jobs in Sydney, Nsw

IT Officer (ICT Help Desk Officer)
Expert Education and Visa Services —Parramatta NSW
- $80,000 - $85,000 a year
- Full-time
- Computer Science
- Bachelor's degree
- In-person
- Paid training
Quick Apply
ICT Support Officer
Prime Group Hygiene Solutions Pty Ltd —Strathfield South NSW
- $80,000 - $85,000 a year
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Quick Apply
9d
Technical Support Officer
NSW Department of Communities and Justice —Parramatta NSW
- $102,936 - $113,579 a year
- Full-time
- Management
- Customer service
- Employee assistance program
2d
ICT Customer Support Officer
AI Talent —Barangaroo NSW
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Computer Science
- Software troubleshooting
- Engineering
- Work from home
Quick Apply
1d
IT Support Officer
Fulcrum —Sydney NSW
- $79,900 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick Apply
13d
Telecommunications Technical Officer or Technologist
AI Talent —Sydney NSW
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Management
- Software troubleshooting
- Engineering
- Annual leave
- Work from home
Quick Apply
Desktop Support Officer
AARNet —Sydney NSW
- Full-time
- Annual leave
- Parental leave
Production Support Analyst - Payments (Officer)
Citi —Sydney NSW
- Full-time
- Microsoft Outlook
- SQL
- Analysis skills
Technical Officer (Tip-Tilt & Thermal Systems) - TOLIMAN Space Mission
University of Sydney —Camperdown NSW
- $107,312 - $115,686 a year
- Part-time
- Schematics
- CAD
- Data analysis skills
9d
Desktop Support Officer
Australia’s Academic and Research Network (AARNet) —Sydney NSW
- Full-time
- Annual leave
- Parental leave
Technical Support Specialist
Experteq Careers —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Analysis skills
- Annual leave
- Work from home
Quick Apply
12d
IT Support Officer
AccorCorpo —Sydney NSW
- Full-time
- Microsoft Outlook
- SharePoint
- Communication skills
Quick Apply
Administrative Support Officer
NSW Police Force —Parramatta NSW
- $84,659 - $92,701 a year
- Full-time
8d
ICT Student Support Officer
Institute of Health and Management Pty Ltd. —Parramatta NSW
- $80,000 - $95,000 a year
- Full-time
- In-person
Quick Apply
11d
IT Support Officer | Fixed-term Contract
Seafolly —Alexandria NSW
- Full-time
- Hybrid work
- Microsoft Office
- SQL
- SharePoint
- Parental leave
- Employee assistance program
Quick Apply
Senior Parking Officer
Georges River Council —Hurstville NSW
- $87,352.30 - $101,210.82 a year
- Overtime
- Organisational skills
- Leadership
- Communication skills
- Parental leave
13d
Junior IT & Administration Officer
O-BANK CO., LTD. —Sydney NSW
- $52,440.14 - $84,126.45 a year
- Full-time
- English
- Microsoft Office
- Administrative experience
Quick Apply
9d
Business Support Officer
TAFE NSW —South Sydney NSW
- $97,771 - $105,290 a year
- Temporary
- No degree
- Associate degree
4d
IT Support Officer
All In IT Solutions —Stanmore NSW
- Full-time
- Microsoft Office
Facilities Officer
JLL —Sydney NSW
- Night shift
- Microsoft Access
- Customer service
- Microsoft Office
- Health insurance
- Parental leave

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technical support officer jobs near sydney, nsw

IT Officer (ICT Help Desk Officer)

Expert Education and Visa Services
Parramatta NSW

Quick Apply

Job Details

Full-time
$80,000 - $85,000 a year

Benefits

Employee rewards program
Paid training

Qualifications

Computer Science
VoIP
Bachelor's degree
Communication skills
Information Technology

Full Job Description

Company: EEVS PARRAMATTA PTY LTD t/a Expert Education and Visa Services Parramatta

Location: Parramatta, NSW

Work Type: Full-time, 38 hours per week

Salary on offer: $80,000 to $85,000 per annum plus superannuation

About us and the role:

Expert Education is a Leading Education and Migration Consulting Institution with a global presence in 24 countries. We provide honest, credible, and authentic counselling for studying in Australia, Canada, the US, the UK and many other destinations. We are currently seeking an IT Officer (ICT Help Desk Officer) to join our team. At Expert Education, you will meet a qualified circle of consultants offering access to our global education partners. Through our 91 offices, spanning five continents and 24 nations, we’ve helped over 150,000 students achieve their academic goals abroad.

Task & responsibilities

Providing high-quality, first-level IT support to internal staff, quickly diagnosing and resolving a
wide range of hardware, software, networking, and user access issues.
Handling the deployment, installation, ongoing maintenance, and active monitoring of workplace operating systems and business applications.
Managing user accounts, permissions, and access control within Google Workspace and other business systems.
Providing application support, including configuration of business applications and internal systems like, CRM.
Maintaining, troubleshooting IT equipment including VOIP communication endpoints, networked printers, multi-function scanners, desktops, and local network devices.
Perform basic network troubleshooting including connectivity issues, switch ports, and local network access.
Monitoring incoming incidents and using sound judgment to escalate complex technical errors or high-level network outages to service providers or external vendors when required.
Providing user onboarding and offboarding support, including account provisioning, access management, and software setup.
Building out a clear knowledge base of technical documentation, standard operating instructions, and user guides designed for staff.
Keeping a close eye on ticket queues and ensuring timely resolution in line with internal service expectations, and generating basic reports on outstanding or delayed requests.

Qualification & experience

At least two years of proven experience working as a Service Desk Analyst, IT Support Officer, or in a similar Help Desk environment and a bachelor's degree or equivalent in information technology, Computer Science, or a related field.
A strong operational background working under structured SLA targets, with the comfort and capability of working as a primary tech resource for a fast-paced office space.
Hands-on experience with operating system installations, basic network troubleshooting (switches, user access, connectivity), physical office hardware, and standard ticketing tools.
Sound verbal and written English communication skills; you must be able to translate complex technical concepts into user-friendly guidance for non-technical team members.

We Offer

A healthy work-life balance with a great supportive team environment.
Complimentary tea, coffee and refreshments.
Positive workplace culture with opportunities to participate in company sporting activities and team-building events.
Employee recognition and reward initiatives.
Paid training and industry certification support.
Superannuation, leaves and other benefits as of Award benchmarks.
Annual performance and salary reviews.

Pay: $80,000.00 – $85,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

technical support officer jobs in sydney, nsw

IT Officer (ICT Help Desk Officer)

ICT Support Officer

Technical Support Officer

ICT Customer Support Officer

IT Support Officer

Telecommunications Technical Officer or Technologist

Desktop Support Officer

Production Support Analyst - Payments (Officer)

Technical Officer (Tip-Tilt & Thermal Systems) - TOLIMAN Space Mission

Desktop Support Officer

Technical Support Specialist

IT Support Officer

Administrative Support Officer

ICT Student Support Officer

IT Support Officer | Fixed-term Contract

Senior Parking Officer

Junior IT & Administration Officer

Business Support Officer

IT Support Officer

Facilities Officer

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