In-Demand Operations lead Jobs in St Leonards, Nsw

Operations Manager - NDIS Service Provider
Good Directions —Hornsby NSW
- From $175,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Business development
- Travel reimbursement
- Work from home
Quick Apply
10d
Operations Manager
Mino Entertainment Pty Ltd —Chatswood NSW
- $95,000 a year
- Full-time
- Hospitality
- Management
- Bachelor's degree
Quick Apply
Corporate Sales Assistant
Gourmet Basket —Artarmon NSW
- $65,000 - $70,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Employee discount
Quick Apply
5d
Operations Manager
Empowered Living Care PTY LTD —Caringbah NSW
- $130,000 - $150,000 a year
- Full-time
- Management
- Human resources
- In-person
Quick Apply
Corporate Services Manager
LUNA Management —Sydney NSW
- $100,000 - $130,000 a year
- Full-time
- Administrative experience
- Bachelor's degree
- In-person
- Parental leave
- Professional development assistance
Quick Apply
5d
Contract Manager (Contract Administrator)
BIC Consolidated —Rhodes NSW
- $80,000 - $100,000 a year
- Full-time
- Management
- Administrative experience
- Cleaning
Quick Apply
Li'l Darlin - Venue Manager
Li'l Darlin —Crows Nest NSW
- From $80,000 a year
- Weekend availability
- Customer service
- In-person
- Leadership
- Employee discount
- Free food
Quick Apply
3d
Delivery Driver Contractor - Cash - Job Volume Bonuses - Casual / Flexible Evening-Night Role
A&D SERVICES PTY LTD —Sydney NSW
- $100 - $700 a year
- Customer service
- Time management
- Work from home
Quick Apply
2d
Customer Service Representative
Gourmet Basket —Artarmon NSW
- $65,000 - $70,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Employee discount
Quick Apply
2d
Delivery Manager
Department of Customer Service —Sydney NSW
- $154,231 - $178,369 a year
- Full-time
- Hybrid work
- No degree
- Agile
- Communication skills
4d
Office Manager
Grace International Group Sydney —Sydney NSW
- $80,000 - $90,000 a year
- Full-time
- Administrative experience
- In-person
- Communication skills
Quick Apply
Office Manager
Jarnac Holdings trading as Sixt Alexandria —Alexandria NSW
- $80,000 - $95,000 a year
- Full-time
- In-person
- Leadership
- Communication skills
Quick Apply
Supply and Distribution Manager
Tuhorse Pty Ltd —Marrickville NSW
- $85,000 a year
- Full-time
- Customer service
- ERP systems
- Education
Quick Apply
12d
Membership Manager | Willoughby
Fitness First —Chatswood NSW
- From $80,000 a year
- Full-time
- CPR Certification
- Sales
- Customer service
- Gym membership
Quick Apply
12d
Shop Manager
Queen Ester Falafel bar —Manly NSW
- $65,000 - $90,000 a year
- Hospitality
- Management
- Customer service
- Free food
Quick Apply
Administration Manager
Harvey Norman —Belrose NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee discount
11d
Regional Operations Leader
Only About Children —St Leonards NSW
- Full-time
- Experience working with children
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
10d
Assistant Store Manager/Store Manager
Butterleaf —Newtown NSW
- $52,880.00 - $80,028.07 a year
- Weekend availability
- Hospitality
- Customer service
- In-person
- Employee discount
- Professional development assistance
Quick Apply
Customer Service Representative
King Living —Turrella NSW
- Full-time
- CRM software
- Customer service
- Salesforce
- Parental leave
- Employee assistance program
Quick Apply
Duty Manager/Supervisor
The Blairgrove group —Inner West NSW
- $33 - $56 an hour
- Weekend availability
- Hospitality
- Bar
- Management
Quick Apply
10d

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operations lead jobs near st leonards, nsw

Operations Manager - NDIS Service Provider

Good Directions
Hornsby NSW

Quick Apply

Job Details

Full-time
From $175,000 a year
10 days ago

Benefits

Travel reimbursement
Remote work allowance
Work from home

Qualifications

Management
Operations management
Sales
Business development
Education
Bachelor's degree
Driver Licence
Communication skills
Negotiation

Full Job Description

Position Title: Operations Manager

Reporting to: Chief Operating Officer

About Good Directions: Serving over 120 NDIS participants, claiming over $60mil yearly in supports. In this time of industry change, Good Directions is uniquely positioned to capitalise on its ability to service all Australian states (excl. WA and NT), and is seeking skilled managers who are eager to oversee the provision of active supports that transform the life of the people we support.

As Operations Manager, you will lead and expand Good Directions’ disability support services. You’ll combine strategic business development with hands-on service delivery to ensure participants and their families have increasing control, safety, and choice in their daily supports. We are seeking two leaders who will take on end to end ownership of the participant experience, actively acquire new participant sign-ups and coach local site services to ensure participant satisfaction and service compliance.

Reasons for Job Opening:
NSW: Strong existing presence, grown since 2014.
QLD: Experiencing rapid growth over the past few years and seeking a person willing to travel within the state to meet with existing and new participants, ensuring service excellence.

Key Responsibilities

· Establish new service sites: identify premises, secure resourcing and coordinate onboarding

· Design, implement and grow SIL, SDA and day-to-day support offerings

· Oversee management of supports to participants, incl. specialist support coordination (as req.)

· Prepare and review SIL quotes, NDIS plan-review reports and AAT submissions

· Advocate for sustainable, high-quality services and negotiate on behalf of participants

· Ensure full compliance with relevant regulations, including protecting participants and Good Directions with regards to financial, legal, and operational matters.

· Maintain budgets, bookkeeping and small-business administration

· Build and maintain networks across housing, life planning, allied health and community sectors

· Monitor performance metrics, drive continuous improvement and report to leadership

· Work directly with IT contractors to explore new tech and change existing tech to automate and improve it

Essential Skills & Experience

· Demonstrated commitment to person-centred disability supports and empowering families

· Proven communication, negotiation and stakeholder-management skills

· Strong business development and operational management background

· Exceptional attention to detail in complex regulatory environments

· Ability to problem-solve with a visionary outlook and draw on external expertise when needed

· Integrity, resilience and adaptability in fast-changing contexts

Work Arrangement: Hybrid work from home (home office setup provided) with travel to participants as required, to our Sydney office 3 days/week (NSW employees) and to team events (2-3 per annum, rotating location NSW/VIC/SA/QLD).
Supports: Peer support, professional development and team-based training.

Remuneration: Full time position, attractive salary package of $140k+super+travel/home office allowance+annual professional fees/training allowance - subject to experience and qualifications.

To be considered for this position you must have:

· A reference detailing how you advocated/assisted people with disabilities

· 10+ years of Operations management experience in an enterprise environment

· Degree qualified, with a proven track record of taking ownership and driving results

· Experience managing people, including geographically dispersed teams

· Strong problem structuring and solving skills and ability to deal with ambiguity

· Experience in client management, sales, bookkeeping, small business planning, human resources, events, life planning, housing, budgeting, networking and innovation

· Driver’s licence and motor vehicle

Supplementary Pay: Organisational performance bonus (paid before Christmas) + Individual KPI performance bonus (paid in July).

Job Type: Full-time

Pay: From $175,000.00 per year

Benefits:

Travel reimbursement
Work from home

Application Question(s):

For Agency Managed participants with severe & profound disabilities how would you expect a 'participant-owned' service to differ from a 'provider-owned' service?
Provide a covering letter to describe your motivation for applying to this position.
Share a practical example of how you have led the establishment or expansion of disability support service or another business service?
Briefly detail your experience maintaining operational consistency across diverse teams, including how you overcame a specific challenge.
What is an example of a successful outcome that demonstrates your approach to management?

Education:

Bachelor Degree (Required)

Experience:

Operations management: 10 years (Required)

Work Authorisation:

Australia (Required)

Work Location: Hybrid remote in Hornsby NSW

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Refine Your Search

operations lead jobs in st leonards, nsw

Operations Manager - NDIS Service Provider

Operations Manager

Corporate Sales Assistant

Operations Manager

Corporate Services Manager

Contract Manager (Contract Administrator)

Li'l Darlin - Venue Manager

Delivery Driver Contractor - Cash - Job Volume Bonuses - Casual / Flexible Evening-Night Role

Customer Service Representative

Delivery Manager

Office Manager

Office Manager

Supply and Distribution Manager

Membership Manager | Willoughby

Shop Manager

Administration Manager

Regional Operations Leader

Assistant Store Manager/Store Manager

Customer Service Representative

Duty Manager/Supervisor

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