In-Demand Agency manager Jobs in Parramatta, Nsw

Operations Manager - NDIS Service Provider
Good Directions —Hornsby NSW
- From $175,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Business development
- Travel reimbursement
- Work from home
Quick Apply
Travel Agency Manager
Happy Travels —Sydney NSW
- $79,500 - $99,500 a year
- Full-time
- Recruiting
- In-person
- Leadership
- Employee discount
- Opportunities for advancement
Quick Apply
National Account Manager - Independent Grocery
Creative Activation —Sydney NSW
- Full-time
- Hybrid work
- Management
- Sales
- Negotiation
- Free food
Quick Apply
Senior Operations Manager
NSW Department of Communities and Justice —Parramatta NSW
- $154,231 - $178,369 a year
- Full-time
- Maintenance
- No degree
- Budgeting
- Employee assistance program
4d
Digital Communications Manager
NSW Health —Westmead NSW
- $137,525 - $156,231 a year
- Full-time
- No degree
- Organisational skills
- Employee assistance program
2d
Manager Workforce Policy
Transport For NSW —Mascot NSW
- $163,145 - $182,721 a year
- Full-time
- Hybrid work
- Writing skills
- No degree
- Leadership
1h
Senior Client Service & Escalations Manager
Cushman & Wakefield —Sydney NSW
- Full-time
- Construction experience
- Leadership
- Communication skills
Quick Apply
Senior Manager, Workplace Experience
NSW Health —St Leonards NSW
- $180,279 - $201,662 a year
- Full-time
- Leadership
- Negotiation
2d
Account Manager
RedPandas Digital Marketing —Mortlake NSW
- $90,000 a year
- Full-time
- Hybrid work
- AI
- Communication skills
Quick Apply
Business Systems Lead (Luxury Travel)
Frontier Travel —North Sydney NSW
- $80,000 - $90,000 a year
- Full-time
- CRM software
- Salesforce
- Databases
Quick Apply
12d
Studio Manager
MHNDU —Surry Hills NSW
- From $85,000 a year
- Full-time
- Management
- In-person
Quick Apply
3d
Brand Development Manager
92 Proof Pty Limited —Pyrmont NSW
- $95,000 - $105,000 a year
- Full-time
- Hybrid work
- Management
- Marketing
- Education
Quick Apply
5d
Assistant Property Manager
Seeto Real Estate —Concord NSW
- $70,000 - $85,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Professional development assistance
- Free food
Quick Apply
5d
Coordinator
iCare External —Parramatta NSW
- From $116,981 a year
- Full-time
- Hybrid work
- In-person
- Communication skills
- Employee assistance program
- Gym membership
3d
Fleet Manager
Staff Harbour Pty Ltd —Wetherill Park NSW
- $80,000 - $100,000 a year
- Full-time
- In-person
Quick Apply
11d
Change Manager
Endeavour Group —Barangaroo NSW
- Contract
- Hybrid work
- ERP systems
- AI
Quick Apply
Resilience Manager
Australian Payments Plus —Sydney NSW
- Full-time
- Hybrid work
- Management
Quick Apply
11d
Development Manager
NSW Department of Communities and Justice —Parramatta NSW
- $133,348 - $146,945 a year
- Management
- Construction experience
- Communication skills
- Employee assistance program
11d
Senior Business Development Manager - Home and Community
Catholic Healthcare —Macquarie Park NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Writing skills
- Parental leave
- Gym membership
Quick Apply
Team Leader - Personnel Services
NSW Police Force —Parramatta NSW
- $116,981 - $129,492 a year
- Full-time
3d

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Operations Manager - NDIS Service Provider

Good Directions
Hornsby NSW

Quick Apply

Job Details

Full-time
From $175,000 a year

Benefits

Travel reimbursement
Remote work allowance
Work from home

Qualifications

Management
Operations management
Sales
Business development
Education
Bachelor's degree
Driver Licence
Communication skills
Negotiation

Full Job Description

Position Title: Operations Manager

Reporting to: Chief Operating Officer

About Good Directions: Serving over 120 NDIS participants, claiming over $60mil yearly in supports. In this time of industry change, Good Directions is uniquely positioned to capitalise on its ability to service all Australian states (excl. WA and NT), and is seeking skilled managers who are eager to oversee the provision of active supports that transform the life of the people we support.

As Operations Manager, you will lead and expand Good Directions’ disability support services. You’ll combine strategic business development with hands-on service delivery to ensure participants and their families have increasing control, safety, and choice in their daily supports. We are seeking two leaders who will take on end to end ownership of the participant experience, actively acquire new participant sign-ups and coach local site services to ensure participant satisfaction and service compliance.

Reasons for Job Opening:
NSW: Strong existing presence, grown since 2014.
QLD: Experiencing rapid growth over the past few years and seeking a person willing to travel within the state to meet with existing and new participants, ensuring service excellence.

Key Responsibilities

· Establish new service sites: identify premises, secure resourcing and coordinate onboarding

· Design, implement and grow SIL, SDA and day-to-day support offerings

· Oversee management of supports to participants, incl. specialist support coordination (as req.)

· Prepare and review SIL quotes, NDIS plan-review reports and AAT submissions

· Advocate for sustainable, high-quality services and negotiate on behalf of participants

· Ensure full compliance with relevant regulations, including protecting participants and Good Directions with regards to financial, legal, and operational matters.

· Maintain budgets, bookkeeping and small-business administration

· Build and maintain networks across housing, life planning, allied health and community sectors

· Monitor performance metrics, drive continuous improvement and report to leadership

· Work directly with IT contractors to explore new tech and change existing tech to automate and improve it

Essential Skills & Experience

· Demonstrated commitment to person-centred disability supports and empowering families

· Proven communication, negotiation and stakeholder-management skills

· Strong business development and operational management background

· Exceptional attention to detail in complex regulatory environments

· Ability to problem-solve with a visionary outlook and draw on external expertise when needed

· Integrity, resilience and adaptability in fast-changing contexts

Work Arrangement: Hybrid work from home (home office setup provided) with travel to participants as required, to our Sydney office 3 days/week (NSW employees) and to team events (2-3 per annum, rotating location NSW/VIC/SA/QLD).
Supports: Peer support, professional development and team-based training.

Remuneration: Full time position, attractive salary package of $140k+super+travel/home office allowance+annual professional fees/training allowance - subject to experience and qualifications.

To be considered for this position you must have:

· A reference detailing how you advocated/assisted people with disabilities

· 10+ years of Operations management experience in an enterprise environment

· Degree qualified, with a proven track record of taking ownership and driving results

· Experience managing people, including geographically dispersed teams

· Strong problem structuring and solving skills and ability to deal with ambiguity

· Experience in client management, sales, bookkeeping, small business planning, human resources, events, life planning, housing, budgeting, networking and innovation

· Driver’s licence and motor vehicle

Supplementary Pay: Organisational performance bonus (paid before Christmas) + Individual KPI performance bonus (paid in July).

Job Type: Full-time

Pay: From $175,000.00 per year

Benefits:

Travel reimbursement
Work from home

Application Question(s):

For Agency Managed participants with severe & profound disabilities how would you expect a 'participant-owned' service to differ from a 'provider-owned' service?
Provide a covering letter to describe your motivation for applying to this position.
Share a practical example of how you have led the establishment or expansion of disability support service or another business service?
Briefly detail your experience maintaining operational consistency across diverse teams, including how you overcame a specific challenge.
What is an example of a successful outcome that demonstrates your approach to management?

Education:

Bachelor Degree (Required)

Experience:

Operations management: 10 years (Required)

Work Authorisation:

Australia (Required)

Work Location: Hybrid remote in Hornsby NSW

Quick Apply

Refine Your Search

agency manager jobs in parramatta, nsw

Operations Manager - NDIS Service Provider

Travel Agency Manager

National Account Manager - Independent Grocery

Senior Operations Manager

Digital Communications Manager

Manager Workforce Policy

Senior Client Service & Escalations Manager

Senior Manager, Workplace Experience

Account Manager

Business Systems Lead (Luxury Travel)

Studio Manager

Brand Development Manager

Assistant Property Manager

Coordinator

Fleet Manager

Change Manager

Resilience Manager

Development Manager

Senior Business Development Manager - Home and Community

Team Leader - Personnel Services

I want to receive the latest job alert for agency manager in parramatta, nsw

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