In-Demand Director of process improvement Jobs in Norwest, Nsw

Club Experience Officer South Pacific & Philippines
Rotary International —Norwest Business Park NSW
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Relocation assistance
- Employee assistance program
Quick Apply
City Assets Customer Experience Improvement Officer
Blacktown City Council —Blacktown NSW
- From $1,690.22 a week
- Full-time
- Customer service
- Communication skills
14d
Senior Centre Director / Nominated Supervisor
Little Zaks —Ropes Crossing NSW
- Up to $130,000 a year
- Full-time
- Management
- Supervising experience
- Leadership
- Employee assistance program
- Employee discount
Quick Apply
Project Officers - Family Preservation and Child Protection Branch
NSW Department of Communities and Justice —Parramatta NSW
- $116,981 - $129,492 a year
- Full-time
- Research
- Analysis skills
- Experience working with children
- Employee assistance program
10d
OOSH Coordinator and Educational Leader
Pacific Hills Christian School —Dural NSW
- Full-time
- Administrative experience
- Education
- First Aid Certification
2d
Centre Manager
Happy Faces Early Learning Centre - Meadowbank —Meadowbank NSW
- From $80,000 a year
- Full-time
- Childcare
- Management
- Bachelor's degree
- Professional development assistance
Quick Apply
Director Business Enablement
TAFE NSW —Sydney Western Suburbs NSW
- $229,693 a year
- Temporary
- Leadership
Quality Assurance Manager
Maje Holdings Pty Ltd —Wetherill Park NSW
- $75,000 - $85,000 a year
- Full-time
- Analysis skills
- Bakery
- Bachelor's degree
Quick Apply
4d
Global Head of Operations
OneSchool Global AU —Sydney Olympic Park NSW
- Full-time
- Leadership
4d
Associate Director Partner Operations
Optus —Macquarie Park NSW
- Management
- Analysis skills
- Leadership
- Parental leave
- Employee discount
1d
Project Support Officer
Transport For NSW —Parramatta NSW
- $108,374 - $119,210 a year
- Full-time
- No degree
7d
Manager, Circular Economy & Environment
City of Ryde —Ryde NSW
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
- Work from home
- Parental leave
1d
Manager Privacy & Information
NSW Department of Communities and Justice —Parramatta NSW
- $154,231 - $178,369 a year
- Full-time
- No degree
- Leadership
- Employee assistance program
8d
Operational Excellence Expert
Fresenius Medical Care —Macquarie Park NSW
- Full-time
- Doctoral degree
- PMP
- Microsoft Office
Senior Manager Geospatial Delivery
Transport For NSW —Macquarie Park NSW
- Full-time
7d
Manager Website & Digital Communications
Department of Climate Change, Energy, the Environment and Water —Sydney Western Suburbs NSW
- $150,000 - $178,369 a year
- Full-time
- Hybrid work
- Leadership
7d
Director Conduct Intake and Support
NSW Department of Communities and Justice —Parramatta NSW
- $232,397 - $258,091 a year
- Full-time
- Analysis skills
- Negotiation
- Employee assistance program
4d
Regional Operations and Pedagogy Officer - ECEC
Sydney Catholic Early Childhood Services —Leichhardt NSW
- $140,800 a year
- Full-time
- Leadership
- Communication skills
- Employee assistance program
Quick Apply
Full Time Assistant Director - Sydney Olympic Park
Mini Masterminds —Sydney Olympic Park NSW
- Full-time
- Bachelor's degree
- First Aid Certification
- Organisational skills
- Employee assistance program
Quick Apply
Associate Director, Senior Property Manager
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Parramatta NSW
- Full-time
- Management
- AI
- Health insurance
- Parental leave
Quick Apply

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Club Experience Officer South Pacific & Philippines

Rotary International -
Norwest Business Park NSW

Quick Apply

Job Details

Benefits

Relocation assistance
Employee assistance program

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Management
Multilingual
Public speaking
Microsoft Office
Supervising experience
Bachelor's degree
Leadership

Full Job Description

Job Title: Club Experience Officer South Pacific & Philippines

Area: Member Experience Asia Pacific

Reports to: Supervisor of Membership Growth & Experience Asia Pacific

Location: Norwest (Sydney), Australia

This position is designated as Hybrid – Fixed Days and will regularly work in the office an average of 2+ days a week – with a set schedule. Managers may require team members to work on the same schedule to encourage collaboration.

Organization Overview

Rotary is a membership organization that unites people from all continents and cultures who take action to deliver real, long-term solutions to pressing issues facing our communities and the world. Each year, Rotary members expand their networks, build lasting relationships, and invest more than $300 million and 16 million volunteer hours to improve lives and create positive change in the world. In exchange for hard work and dedication in support of Rotary’s clubs, members and other participants, and their humanitarian service projects, our employees receive competitive salaries, flexible schedules, comprehensive benefits, and job enrichment. To learn more, visit http://www.rotary.org.

Rotary’s Commitment to Belonging

At Rotary, we foster a welcoming environment where all employees are valued and empowered. We are dedicated to creating meaningful opportunities and supporting the growth and well-being of our team. Join us in building a world where everyone can unite, take action, and create lasting change.

Position Overview

This position is a vital member of the Member Experience team who is responsible for supporting and strengthening the club experience in a defined geographic territory. You serve as the primary liaison to district governors, assistant governors and club presidents, and in collaboration with Rotary International directors and other senior and regional Rotary leaders, support club and district operations and leadership development strategies.

You help guide, train, and manage zone, district, and club-level volunteers with innovative ideas and resources to support and strengthen clubs, deliver a valuable club experience, and foster member engagement and retention. In addition, you are a trusted advisor to club, district and regional volunteer leaders on governance and policy matters, and positive culture-building.

Your contribution will serve to expand our reach and enhance participant engagement, both strategic priorities of Rotary International.

You Will Have

College degree required.
A minimum of three years of experience in member associations, volunteer management, development or a related field (i.e., sales/marketing, public relations, non-profit management); prior volunteer management or Rotary experience strongly preferred.
Familiarity with personal computers and database applications required, including advanced experience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Strong interpersonal skills and professional demeanor, and proven ability in oral and written communications, including public speaking and promotional writing.
Emotional intelligence and relentless commitment to customer service.
Ability to interact with high-level international business leaders and volunteers in their respective languages and in a culturally sensitive manner.
Ability to travel and support in-person events.
Demonstrated ability to be a self-starter, proactively schedule and manage time, and handle multiple tasks and projects in order to reach goals in a timely fashion.
Comfort with qualitative and quantitative evaluation.
Fluency in a second language, a plus.

You Are Good At

Building strong working relationships with volunteers and colleagues at all levels
Identifying and anticipating needs to resolve issues and drive outcomes.
Working collaboratively with colleagues in a remote team environment.
Professional writing, public speaking, and promotional marketing.
Adult learning facilitation.
Showing attention to detail.
Managing sensitive and confidential issues with discretion and professionalism.

You Will Be Responsible For

Regional Expertise, Strategy and Analysis

Utilizing regional knowledge, field experience, and a change management mindset to inform goals, strategies, projects, and events to enhance club culture and member experience.
Helping prepare, analyze, and disseminate reports to volunteer leadership to help activate, monitor, and manage activities within assigned territory.
Advising on strategy for new club formation including Rotary, Rotaract, Interact and Rotary Community Corps.
Creating and maintaining a knowledge management plan for your region, identifying strengths, successes, challenges, and opportunities; use to provide guidance and counsel to senior and regional leaders.

Leadership Development and Operations

Contributing to the development and implementation of strategies to promote, support, and grow Rotary and Rotaract clubs, and strengthen club and district leadership development skills.
Supporting all activities related to new club chartering and nurturing.
Advising regional and district leadership on offering new member orientations, conducting club assessments and member satisfaction surveys, and other activities to assess and enhance club culture, the club experience, member engagement and retention.
Facilitating learning and providing expertise and counsel to club, district, and zone leaders on all aspects of club and district operations, constitutional documents, board decisions, and organization policies related to building a positive culture, and deepening connections to our shared values.
Identifying and championing opportunities for business process improvements to innovate the club experience, enhance member and participant engagements, and create efficiencies within club and district operations.
Representing Rotary International at Rotary-sponsored and non-Rotary events as assigned.
Domestic and international travel to build relationships with members, club and district leaders, and senior leaders.

Volunteer Management and Support

Serving as primary support for club leaders by providing advice regarding finances, suspensions and terminations, changes of name and locality, club incorporations, club foundations, officer election procedures, new club officer reporting, milestone acknowledgements, Rotary name and emblem guidelines, and other RI constitutional and Board policy matters.
Supporting district governor selection, budget, communications, and learning events
Identifying club creation, member engagement and brand champions to help advance Rotary’s strategic priorities.
Ensuring proper club and district use of Rotary’s brand and marks.
Providing public image support to clubs and districts, including assistance in creating brand compliant logos, project names, domains, and other materials.
Supporting regional Rotaract MDIO leadership in assigned territory.
Supporting non-districted clubs and appointed representatives.

Governance and Finance

Providing guidance and support in the preparation, implementation and reporting obligations for the annual governor funding budgets, including conducting annual surveys and evaluations to assess budgetary needs and usage, authorizing issuance of payments, ensuring accurate and timely receipt of funds, and confirming reporting requirements are met.
Providing expertise and counsel to club, district, and zone leaders on constitutional documents, organization policies, and board decisions based on your knowledge of regional culture
Advising on issues involving club and district leadership and operations, elections, and branding or licensing
Advising on policies and procedures for issue resolution and escalating if necessary.
Providing advice and support to club and district leaders as requested based on expert knowledge of Rotary policy and regional culture. Evaluates requests for exceptions to policies and guidelines.

Leadership Attributes

Engagement: Foster relationships by hearing, recognizing, and valuing others.
Communication: Be open to receiving ideas from diverse viewpoints and able to communicate messages so that they are universally understood.
Collaboration: Builds partnerships and works jointly with others to meet shared objectives.
Presence: Demonstrate composure and confidence.
Innovation: Move Rotary beyond traditional ways of thinking

Why Work For Rotary?

Professional development opportunities
Flextime-several different work schedules to choose from
Employee Assistance Program (EAP)
Superannuation match of up to 5% of salary sacrificed to superannuation once probationary period of 6 months has been passed

Please note:

Rotary does not provide VISA sponsorship or relocation assistance

Quick Apply

Refine Your Search

director of process improvement jobs in norwest, nsw

Club Experience Officer South Pacific & Philippines

City Assets Customer Experience Improvement Officer

Senior Centre Director / Nominated Supervisor

Project Officers - Family Preservation and Child Protection Branch

OOSH Coordinator and Educational Leader

Centre Manager

Director Business Enablement

Quality Assurance Manager

Global Head of Operations

Associate Director Partner Operations

Project Support Officer

Manager, Circular Economy & Environment

Manager Privacy & Information

Operational Excellence Expert

Senior Manager Geospatial Delivery

Manager Website & Digital Communications

Director Conduct Intake and Support

Regional Operations and Pedagogy Officer - ECEC

Full Time Assistant Director - Sydney Olympic Park

Associate Director, Senior Property Manager

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