In-Demand Client service officer aged care Jobs in Melbourne Vic

Experienced Female Support Workers – Aged Care and NDIS | South Eastern and Eastern Suburbs
First In Caring —Melbourne VIC
- $30.33 - $43.24 an hour
- Clinic
- Bachelor's degree
- First Aid Certification
- Travel reimbursement
- Professional development assistance
Quick Apply
5d
Administration & HR Officer
GUARDIAN HEALTHCARE SERVICES PTY LTD —Coburg VIC
- $35 - $38 an hour
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Travel reimbursement
- Health insurance
Quick Apply
3d
Admissions Officer (Parkville)
Department of Justice and Community Safety —Parkville VIC
- $62,104 - $79,753 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Employee assistance program
13d
Rostering Support Officer
Bayside City Council —Sandringham VIC
- $3 - $69,216 a year
- Part-time
- Administrative experience
- Organisational skills
- Communication skills
- Work from home
- Parental leave
3d
SUPPORT WORKERS REQUIRED – MENTAL HEALTH EXPERIENCE
Carers Network Australia —Mordialloc VIC
- $36.81 - $37.95 an hour
- CPR Certification
- First Aid Certification
- In-person
Quick Apply
2d
Administration Officer
Villa Maria Catholic Homes —Mulgrave VIC
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Parental leave
- Employee assistance program
Customer Solutions Officer
Villa Maria Catholic Homes —Mulgrave VIC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Parental leave
- Employee assistance program
9d
Finance Business Partner - Disability, Community Aged Care & Social Services
Jewish Care Victoria —Melbourne VIC
- $15,900 a year
- Full-time
- Microsoft Excel
- ERP systems
- Finance
- Employee assistance program
- Referral program
2d
Head of Data & Analytics
Jewish Care Victoria —Melbourne VIC
- $15,900 a year
- 12 hour shift
- AI
- Communication skills
- Analytics
- Employee assistance program
- Referral program
Security Services Supervisor
Assetlink —Airport West VIC
- Weekend availability
- Customer service
- Supervising experience
- First Aid Certification
11d
Customer Enquiry Centre Officer
Mercy Health Australia —Richmond VIC
- Full-time
- Hybrid work
5d
HR Officer - Healthy Ageing
Mercy Health Australia —Richmond VIC
- Full-time
- Hybrid work
- Administrative experience
- Communication skills
- Time management
6d
Medical Liaison Officer | Multiple Locations
People First Healthcare —Melbourne VIC
- $85,000 - $110,000 a year
- Full-time
- Business development
Quick Apply
Business Development Officer
Dovida —Maidstone VIC
- Full-time
- CRM software
- Business development
- Presentation skills
Quick Apply
14d
Payroll Systems and Data Officer
Mercy Health Australia —Richmond VIC
- Full-time
- Communication skills
Maintenance Officer
Jewish Care Victoria —Melbourne VIC
- Full-time
- Maintenance
- Plumbing
- No degree
- Employee assistance program
9d
Head of Human Resources
Prestige Inhome Care —Melbourne VIC
- Full-time
- Hybrid work
- AI
- Leadership
- Communication skills
- Employee assistance program
Quick Apply
Brand, PR and Communications Specialist
Prestige Inhome Care —Moorabbin VIC
- Part-time
- Hybrid work
- AI
- Employee assistance program
Quick Apply
5d
Clinical Aged Care Assessment Officer
DPV Health —Melbourne VIC
- Temporary
6d
Financial Controller
Sundale Limited —Burnside VIC
- Full-time
- Analysis skills
- Leadership
- Annual leave
- Parental leave
11d

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Experienced Female Support Workers – Aged Care and NDIS | South Eastern and Eastern Suburbs

First In Caring
Melbourne VIC

Quick Apply

Job Details

Permanent | Casual
$30.33 - $43.24 an hour
5 days ago

Benefits

Travel reimbursement
Professional development assistance
Referral program

Qualifications

Certificate IV
Social work
Certificate III
Bachelor's degree
Driver Licence
First Aid Certification
Diploma
Working with Children Check
Manual Handling
Care plans
Communication skills

Full Job Description

Position Title: Support Worker

Location: Various

Employment Type: Casual

EBA / Award: Social, Community, Home Care and Disability Services Industry Award 2010 [MA000100] SCHADS

Classification: Social and Community Services Employee Level

Position reports to: Rostering Officer / Administrative Team

Position Overview:

The Support Worker is responsible for providing compassionate and professional in-home care and support to individuals with disabilities or elderly individuals who require assistance with their daily living activities in and around their homes. This role involves promoting independence, enhancing quality of life, and ensuring the overall well-being of the individuals in their care. The Support Worker works collaboratively with participants, their families, and other health professionals to deliver person-centred care that meets the unique needs and preferences of everyone.

First In Caring is looking for empathetic and proactive support workers all around Melbourne who want to make an impact in people's lives.

Supervision:

All employees must abide by the NDIS Code of Conduct, the Aged Care Royal Commission Code of Conduct, as well as the organisation’s Code of Conduct.

A Disability and Aged Care Support Worker operates within established routines, methods, standards, and procedures while working under general guidance. They are responsible for effectively managing their time, planning, and organising their own work.

Key Responsibilities:

(Please note that these may vary depending on the client)

1. Personal Care Assistance

Provide support with personal hygiene, grooming, dressing, and toileting, while respecting privacy and dignity. Assist with mobility, transfers, and positioning to ensure comfort and safety.

2. Daily Living Support

Assist with household tasks such as meal planning and preparation, housekeeping, laundry, and grocery shopping. Promote and encourage independence in daily activities while offering necessary assistance.

3. Medication Management

(If qualified).

Administer medications according to prescribed instructions, ensuring accurate dosage and documentation. Monitor medication supply, coordinate refills, and report any concerns to the appropriate healthcare professionals.

4. Emotional Support and Companionship

Foster a supportive and trusting relationship with clients by actively listening, engaging in meaningful conversations, and providing companionship. Offer emotional support and encouragement to enhance overall well-being.

5. Care Plan Implementation

Implement care plans developed by healthcare professionals, ensuring all goals, strategies and interventions are followed. Monitor and record progress notes, report any changes or concerns, and collaborate with the care team to adjust plans as needed.

6. Documentation and Reporting

Maintain accurate and timely shift progress notes of client interactions, activities, and care provided. Complete incident reports and communicate any changes in health, behaviour, or incidents to the appropriate personnel through Progress Notes.

7. Safety and Risk Management

Promote a safe environment by identifying and addressing potential hazards or risks. Follow proper infection control practices, maintain equipment and supplies, and ensure a clean and organised living space.

8. Duty of Care

The legal and ethical obligation of our Support Workers and all staff to act in the best interests of those they care for, taking all reasonable steps to prevent harm and promote well-being. This encompasses a broad range of responsibilities, from ensuring the physical safety of clients to protecting their rights, dignity, and autonomy.

Qualifications:

Relevant qualification in disability and / or aged care, such as a Certificate III or IV, Diploma, or Bachelor's in disability, ageing support, community services, social work or similar.
Experience working in a similar role within a disability, aged care, or clinical setting will be highly regarded.
Strong communication and proactiveness highly regarded.
Interpersonal skills, with the ability to build rapport and trust with people, establish positive relationships with clients, families, colleagues, and office staff.
Empathy, patience, and the ability to adapt to diverse needs and challenging situations.
Knowledge of person-centred care approaches and understanding of the Charter of Aged Care rights and NDIS participants rights.
Ability to follow company procedures, guidelines, and care plans and maintain client privacy and confidentiality is a must.
Ability to perform tasks that may involve manual handling i.e., pushing, pulling, holding, bending, lifting, and assisting with mobility.
Valid driver’s license, access to a reliable vehicle, car registration and car insurance (if and when required for transportation duties).

Other key information.

Shifts are a minimum of 2 hours per participant with multiple participant.
Travel is required between each client.

Note: A separate checklist will be forwarded to you which sets out all required legal documents that need to be sent to our administration team to commence work.

In addition to the outlined tasks, you will be responsible for undertaking other job-related assignments as requested by the client and/or the person(s) you report to and as required for the growth of both the role and the business.

Please visit our website for more information: www.firstincaring.com.au

Note: Candidates must have the right to work in Australia. Proof of work rights will be required prior to employment.

Job Types: Permanent, Casual

Pay: $30.33 – $43.24 per hour

Benefits:

Professional development assistance
Referral program
Travel reimbursement

License/Certification:

First Aid Certification (Preferred)
Working with Children Check (Preferred)
NDIS Worker Screening Check (Preferred)
National Police Certificate (Preferred)
Driver Licence (Preferred)
Manual Handling Certificate (Preferred)
Infection Control (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

client service officer aged care jobs in melbourne vic

Experienced Female Support Workers – Aged Care and NDIS | South Eastern and Eastern Suburbs

Administration & HR Officer

Admissions Officer (Parkville)

Rostering Support Officer

SUPPORT WORKERS REQUIRED – MENTAL HEALTH EXPERIENCE

Administration Officer

Customer Solutions Officer

Finance Business Partner - Disability, Community Aged Care & Social Services

Head of Data & Analytics

Security Services Supervisor

Customer Enquiry Centre Officer

HR Officer - Healthy Ageing

Medical Liaison Officer | Multiple Locations

Business Development Officer

Payroll Systems and Data Officer

Maintenance Officer

Head of Human Resources

Brand, PR and Communications Specialist

Clinical Aged Care Assessment Officer

Financial Controller

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