Administration & HR Officer
About Us
Guardian Healthcare Services is dedicated to providing high-quality, personalised support that enhances the lives of our participants and their families. We are committed to delivering efficient, effective, and individualised services aligned with the Aged Care and NDIS Outcomes Frameworks.
We are a growing organisation focused on delivering exceptional support services and are seeking an organised, proactive, and reliable Administration & HR Officer to join our team.
This is an ongoing casual position working full-time hours (Monday to Friday, 9:00am – 5:00pm) in a small, friendly, and fast-paced office environment.
Pay rate: From $35.00 per hour plus superannuation, depending on experience.
About the Role
As the Administration & HR Officer, you will play an important role in supporting the day-to-day operations of the business. This is a diverse position that combines administration, client support, HR administration, and rostering assistance.
Your responsibilities will include:
- General office administration and reception duties.
- Answering phone calls and responding to enquiries from clients, families, support workers, and other stakeholders.
- Maintaining accurate client and employee records.
- Assisting with staff onboarding, inductions, and compliance requirements.
- Following up and collecting required documents from employees and contractors.
- Assisting with recruitment activities, including scheduling interviews and coordinating onboarding processes.
- Developing, maintaining, and communicating staff rosters.
- Managing roster changes, staff absences, and shift replacements.
- Data entry, filing, document management, and record keeping.
- Preparing correspondence, reports, and other administrative documentation.
- Supporting management with day-to-day operational and administrative tasks.
- Ensuring records and processes comply with NDIS, Aged Care, and company requirements.
- Building positive relationships with clients, families, staff, and external stakeholders.
About You
To be successful in this role, you will have:
- Previous administration or office support experience.
- Strong organisational skills and excellent attention to detail.
- The ability to manage multiple tasks and work effectively in a busy environment.
- Excellent communication and interpersonal skills.
- Confidence communicating with clients, families, staff, and management.
- Sound computer skills and experience using Microsoft 365, including Outlook, Word, Excel, and Teams.
- The ability to learn new software and digital systems quickly.
- Confidence using modern technology and AI tools to improve productivity and efficiency.
- A proactive approach and willingness to take initiative.
- The ability to work independently as well as part of a team.
- Experience in HR administration, onboarding, recruitment support, rostering, NDIS, Aged Care, or Community Services will be highly regarded.
Essential Requirements
- Current Driver's Licence and access to a reliable vehicle.
- NDIS Worker Screening Check (or willingness to obtain).
- National Police Check (or willingness to obtain).
- Proof of eligibility to work in Australia.
Benefits & Culture
At Guardian Healthcare Services, we value our employees and are committed to creating a supportive and positive workplace culture.
We offer:
- A friendly and supportive team environment.
- Ongoing training and professional development opportunities.
- Opportunities for growth within a developing organisation.
- Meaningful work that positively impacts the lives of participants and their families.
How to Apply
If you believe you have the skills and experience to succeed in this role, we would love to hear from you.
Please submit your resume and a brief cover letter outlining your experience and suitability for the position.
Job Types: Subcontract, Casual
Pay: $35.00 – $38.00 per hour
Benefits:
- Professional development assistance
- Travel reimbursement
Ability to commute/relocate:
- Coburg VIC 3058: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Microsoft Office: 2 years (Preferred)
- Administration: 2 years (Preferred)
Work Authorisation:
Work Location: In person
