In-Demand Everything fleet Jobs in Melbourne, Vic

Customer Experience Coordinator
Splend —Melbourne VIC
- Weekend availability
- AI
- Communication skills
- Employee assistance program
Quick Apply
Fleet Manager / Vehicle Solution Manager_Fluency in both English and Mandarin
DiDi Global —Melbourne VIC
- Microsoft Excel
- Management
- English
Store Person - Truganina Full Time
Bridgestone Australia —Truganina VIC
- Full-time
- Customer service
- Microsoft Office
- Warehouse
- Employee discount
Assistant Store Manager
Autobarn —Sunshine VIC
- Full-time
- Management
- Sales
- Leadership
- Parental leave
- Employee assistance program
Quick Apply
Executive Assistant
Babcock International —Abbotsford VIC
- Contract
- Administrative experience
- Parental leave
14d
National Aftersales Manager - Commercial Vehicles
BYD Australia —Mulgrave VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
9d
Patrol Roadside Assistance - VIC
Nationwide Group —Melbourne VIC
- Mechanic experience
- Customer service
Rental Sales Agent
SIXT Australia —Melbourne VIC
- From $31.11 an hour
- Weekend availability
- Sales
- Gym membership
- Fuel discount
Quick Apply
Fleet Operations Manager
Nationwide Group —Noble Park VIC
- Leadership
- Communication skills
10h
Auto Accessories Installer
Prixcar Services —Truganina VIC
- Mechanic experience
- Employee assistance program
- Referral program
Local Driver - Day Shift
Prixcar Services —Altona North VIC
- Day shift
- Management
- Employee assistance program
- Referral program
Office and Facilities Coordinator
Babcock International —Abbotsford VIC
- Maintenance
- No degree
- Parental leave
Senior Commercial Accountant - Consumer & FP&A
McCormick —Mentone VIC
- Hybrid work
- Microsoft Excel
- Sales
- Analysis skills
- Work from home
- Parental leave
Night Shift Operations Manager
Strait Link Shipping Pty Ltd —Port Melbourne VIC
- Full-time
- Leadership
- Communication skills
1d
Facilities Manager
Complete Farmer LTD —Airport West VIC
- Full-time
- Engineering
- Microsoft Office
- Administrative experience
Quick Apply
9d
Cybersecurity Specialist – Defence Industry
Saab —Melbourne VIC
- Hybrid work
- Analysis skills
- Annual leave
- Work from home
Business Support Officer x 2
Country Fire Authority —Burwood East VIC
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Parental leave
9d
System Operation Engineer
CitiPower and Powercor —Melbourne VIC
- $147,328 - $172,391 a year
- Hybrid work
- Engineering
- Bachelor's degree
- Construction
- Parental leave
3d
District Mechanical Officer
Country Fire Authority —Melbourne VIC
- $77,302 a year
- Full-time
- Maintenance
- Time management
- Parental leave
8d
Casual Truck Driver
Premier Cranes and Rigging —Laverton North VIC
- From $38 an hour
- Heavy equipment operation
- Forklift
- In-person
Quick Apply

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Customer Experience Coordinator

Splend -
Melbourne VIC

Quick Apply

Job Details

Full-time

Benefits

Employee assistance program
Salary packaging

Qualifications

Driver Licence
AI
Communication skills

Full Job Description

About Us

At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on rideshare, we provide our customers with straightforward, no-strings-attached access to vehicle ownership. But we aren't just about vehicle ownership. We're also fast-tracking the transition to green mobility, leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.

About the role

The Customer Experience Coordinator at Splend is a face to face position that plays a crucial role in maintaining and enhancing customer relationships post sale. This position is responsible for ensuring that all day to day hub operations related to customer management run smoothly. As the primary point of contact for customers after they have been onboarded, you will handle everything from vehicle exchanges and returns to managing fleet operations and responding to customer enquiries.

Your goal is to solve problems efficiently while aligning solutions with business objectives, ensuring a seamless and exceptional customer experience across all touchpoints.

Please note: We're building a talent pool for this role ahead of anticipated growth. If you're the right fit we'll be in touch as soon as the position is confirmed - we don't want to miss great people because of timing.

What you'll be doing

Manage customer onboarding, returns, vehicle exchanges, and fleet management.
Proactively address and resolve customer issues, through in person and over the phone interactions, applying innovative problem solving skills to deliver solutions that align with both customer needs and business goals.
Ensure that every customer interaction post sale is handled with the utmost care and professionalism, aiming to provide a best in class customer experience that enhances loyalty and satisfaction.
Monitor and manage the hubs fleet of vehicles to ensure availability and readiness for customer needs, including coordination of maintenance and scheduling of vehicle exchanges.
Serve as the primary point of contact for existing customers, ensuring clear and effective communication across all channels.

What you'll bring

Ability to work across multiple functions within a retail or customer service environment.
Excellent written and verbal communication skills.
Proactive problem-solving abilities with a customer centric approach to resolving issues.
Proven track record in a customer service role, with a focus on delivering high quality customer experiences.
Strong organisational and communication skills, capable of managing customer expectations and coordinating effectively with other teams.
Ability to handle stressful situations with professionalism and a calm demeanour.
A full Australian Driver's License
Comfortable commuting to our Melbourne hub daily
Able to work weekends as required

Benefits & Support

\uD83D\uDCB0 Bonus scheme: Opportunity to earn based on your performance

\uD83C\uDF82 Day off for your Birthday!

\uD83D\uDE98 Salary packaging with 15% employer contributions for Electric Vehicles

\uD83D\uDCD6 Dedicated Learning & Development platform

\uD83D\uDCAD Employee Assistance Program

\uD83C\uDF89 Socials: budget for team and company wide social initiatives

Our Process

Intro with our Talent team to understand your background, aspirations, and answer your questions.

Interview with the hiring manager to discuss your experience and how it aligns with this role.

Where it applies, we’ll ask you to complete a practical case study.

Final interview to discuss Splend’s long-term vision and to check any remaining questions.

Diversity & Inclusion

At Splend, we value diversity and inclusion and consider it key to our success. We’re dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward.

If this role sounds like you, but you're not quite sure if you meet every requirement, apply anyway. We're interested in the whole person - your attitude, your potential, and what you'd bring to the team - not just a checklist of credentials. We'd rather hear from you than have you talk yourself out of it.

When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Quick Apply

Refine Your Search

everything fleet jobs in melbourne, vic

Customer Experience Coordinator

Fleet Manager / Vehicle Solution Manager_Fluency in both English and Mandarin

Store Person - Truganina Full Time

Assistant Store Manager

Executive Assistant

National Aftersales Manager - Commercial Vehicles

Patrol Roadside Assistance - VIC

Rental Sales Agent

Fleet Operations Manager

Auto Accessories Installer

Local Driver - Day Shift

Office and Facilities Coordinator

Senior Commercial Accountant - Consumer & FP&A

Night Shift Operations Manager

Facilities Manager

Cybersecurity Specialist – Defence Industry

Business Support Officer x 2

System Operation Engineer

District Mechanical Officer

Casual Truck Driver

I want to receive the latest job alert for everything fleet in melbourne, vic

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About the role

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What you'll bring

Benefits & Support

Our Process

Diversity & Inclusion

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