In-Demand Customer consultant Jobs in Keysborough, Vic

Office Administration Assistant
Clinic Maintenance Pty Ltd —Braeside VIC
- $52,880.00 - $59,880.70 a year
- Full-time
- Management
- Customer service
- Clinic
Quick Apply
Cleaning Sales Representative
EHS Trusted Cleaning Service —Carrum Downs VIC
- $27 - $32 an hour
- Full-time
- Sales
- Customer service
- Business development
Quick Apply
Customer Service Consultant (Roadside Assistance)
RACV —Noble Park VIC
- Full-time
- Hybrid work
- Customer service
- Annual leave
- On-the-job training
Furniture Casual Sales Consultant
Vertue Furniture & Decor —Mulgrave VIC
- $33 - $36 an hour
- 12 hour shift
- Sales
- Customer service
- POS
- Employee discount
Quick Apply
MCC Consultant
RACV —Noble Park VIC
- Weekend availability
- Hybrid work
- Sales
- Customer service
- Computer skills
10d
IEA Employment Consultant - Frankston
APM Employment Services —Frankston VIC
- Full-time
- Sales
- Business development
- Recruiting
- Parental leave
- Employee assistance program
Quick Apply
Forex Executive
Lotus Foreign Exchange Ltd —Dandenong VIC
- $50,701.43 - $75,000.00 a year
- Part-time
- Customer service
- In-person
Quick Apply
12d
Retail Consultant, Parkmore
Optus —Keysborough VIC
- $35 an hour
Team Leader - Roadside Assistance Centre
RACV —Noble Park VIC
- Weekend availability
- Hybrid work
- Customer service
- AI
- Leadership
11d
Furniture Showroom Manager
Vertue Furniture & Decor —Mulgrave VIC
- $65,000 - $90,000 a year
- Management
- Sales
- Customer service
- Employee discount
Quick Apply
8d
Consultant
APM WorkCare —Cranbourne VIC
- Choose your own hours
Quick Apply
Internal Sales Officer
Veolia Environmental Services —Keysborough VIC
- Sales
- Customer service
- Parental leave
- Employee assistance program
Customer Service Consultant
Nationwide Group —Noble Park VIC
- Part-time
- Customer service
- Microsoft Office
- Organisational skills
3d
Customer Service Consultant / Manager
Mike's Carpet Discounters —Carrum Downs VIC
- Weekend availability
- Merchandising
- English
- Organisational skills
IEA Employment Consultant - Springvale
APM Employment Services —Springvale VIC
- Full-time
- Sales
- Business development
- Recruiting
- Parental leave
- Employee assistance program
Quick Apply
8d
Post Placement Support Consultant
genU —Narre Warren VIC
- $65,000 - $73,000 a year
- Full-time
- Hospitality
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance program
8d
Truck Dealership Sales, Service and Parts opportunities
Patterson Cheney Pty Ltd —Keysborough VIC
- Full-time
- Sales
- Customer service
- Communication skills
- Employee assistance program
- Employee discount
8d
Interior Decorator - Frankston
FREEDOM Furniture —Frankston VIC
- Part-time
- Employee discount
Quick Apply
Sales Associate (Automotive)
Absolute Auto Parts —Dandenong VIC
- $30 - $38 an hour
- Part-time
- Management
- Sales
- Customer service
Quick Apply
Digital Marketing & Lead Generation Coordinator
Start Solar —Burwood VIC
- From $75,000 a year
- Full-time
- Organisational skills
- In-person
- Marketing
- Employee discount
- Referral program
Quick Apply
2d

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Office Administration Assistant

Clinic Maintenance Pty Ltd
Braeside VIC

Quick Apply

Job Details

Full-time
$52,880.00 - $59,880.70 a year

Qualifications

Management
Customer service
Bachelor's degree
Construction experience
Business
Communication skills

Full Job Description

About Clinic Maintenance

Clinic Maintenance is a Melbourne-based renovation and maintenance business delivering home renovation, commercial renovation, repair and maintenance services across Melbourne. The business promotes registered builders, detailed planning, transparent communication, strong workmanship and end-to-end project delivery across services such as bathroom renovations, kitchen renovations, full home renovations, commercial renovations, outdoor living spaces, garage conversions, laundry renovations and general maintenance.

About the Role

We are seeking a Management Consultant / Business Consultant to support the continued growth and operational maturity of Clinic Maintenance. The role will work closely with the business owner, project managers, trades, administration team and other stakeholders to review current operations and recommend practical improvements across sales, quoting, scheduling, project delivery, client communication, documentation, reporting and after-service support.

This role is suited to a structured business improvement professional who can analyse current workflows, identify operational gaps, prepare improvement recommendations and support the implementation of better systems, procedures and management controls across a growing project-based business.

Key Responsibilities

· Review current business operations across enquiry intake, site inspection, quoting, job scheduling, project delivery, client updates, invoicing, warranty and after-service support.

· Analyse existing workflows, job records, reports, client communication practices, templates, handover points and internal procedures.

· Identify business gaps, bottlenecks, duplicated work, risk areas and opportunities to improve efficiency, service consistency and customer experience.

· Develop recommendations to improve operating methods, work allocation, project visibility, internal accountability and resource utilisation.

· Prepare business improvement reports, workflow maps, procedure documents, implementation plans, role clarity recommendations and management updates.

· Assist with refining the end-to-end project management process from initial consultation through to final inspection and aftercare.

· Support improvements to quote follow-up, client communication standards, job tracking, scheduling, documentation and performance reporting.

· Review job roles, responsibilities and handover points between administration, project management, trades and management.

· Recommend improvements to systems, templates, checklists, dashboards and standard operating procedures.

· Assist with implementing approved recommendations, including revised procedures, team guidance, training materials and change support.

· Provide coaching and support to team members during process, system and operating model changes.

· Support management in improving scalability, profitability, control, customer satisfaction and overall business performance.

Skills and Experience

· Bachelor degree or higher in Business, Management, Commerce, Operations, Project Management or a related discipline.

· Experience in management consulting, business consulting, operations improvement, business transformation or organisational improvement.

· Strong ability to analyse workflows, business processes, operating models, role responsibilities and organisational structures.

· Experience preparing process maps, business cases, reports, procedures, implementation plans and business improvement documentation.

· Strong stakeholder engagement skills and the ability to work with business owners, project managers, administrators, trades and operational teams.

· Ability to convert business problems into clear, practical and commercially realistic recommendations.

· Strong written communication skills and confidence preparing professional reports and management documentation.

· Experience supporting change implementation across small to medium-sized businesses or project-based operations.

· Strong attention to detail, sound judgement and the ability to manage competing priorities.

Highly Regarded

· Experience in construction, renovations, property maintenance, trades, project services, field services or building-related operations.

· Experience improving quoting, scheduling, job management, CRM, project tracking or customer service workflows.

· Knowledge of residential renovation project lifecycles, including consultation, design, quoting, approvals, delivery, handover and aftercare.

· Experience using or improving job management systems, CRM platforms, project management tools, reporting dashboards or workflow automation.

· Experience developing standard operating procedures, checklists, forms, templates, role guides and team training materials.

About You

You are a practical and structured business improvement professional who understands how to make a growing business more efficient, consistent and scalable. You are comfortable working in a hands-on environment and can translate operational issues into clear business recommendations that can be implemented by real teams.

You can engage with both management and frontline teams, and you understand that effective consulting is not just about writing reports. It is about diagnosing problems, recommending workable solutions and helping the business adopt better ways of working.

Why Join Clinic Maintenance?

· Work with a growing Melbourne renovation and maintenance business.

· Help shape the operating model of a hands-on, customer-focused company.

· Contribute to real business improvement across sales, operations, project delivery, customer experience and reporting.

· Support a business that values communication, quality workmanship and practical project delivery.

· Opportunity to make a visible impact on how the business scales and performs.

How to Apply

Please submit your resume and a short cover letter outlining your experience in business improvement, operations consulting, workflow analysis, organisational change or project-based operational improvement.

Applications from candidates with experience in construction, renovations, property services, trades, field services or project-based businesses will be highly regarded.

Pay: $52,880.00 – $59,880.70 per year

Work Location: In person

Quick Apply

Refine Your Search

customer consultant jobs in keysborough, vic

Office Administration Assistant

Cleaning Sales Representative

Customer Service Consultant (Roadside Assistance)

Furniture Casual Sales Consultant

MCC Consultant

IEA Employment Consultant - Frankston

Forex Executive

Retail Consultant, Parkmore

Team Leader - Roadside Assistance Centre

Furniture Showroom Manager

Consultant

Internal Sales Officer

Customer Service Consultant

Customer Service Consultant / Manager

IEA Employment Consultant - Springvale

Post Placement Support Consultant

Truck Dealership Sales, Service and Parts opportunities

Interior Decorator - Frankston

Sales Associate (Automotive)

Digital Marketing & Lead Generation Coordinator

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