In-Demand Client experience manager Jobs in Docklands, Vic

Assistant Venue Manager
Mary Eats Cake —Brunswick VIC
- $70,000 - $75,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Employee discount
Quick Apply
11d
Office Administration Assistant
Clinic Maintenance Pty Ltd —Braeside VIC
- $52,880.00 - $59,880.70 a year
- Full-time
- Management
- Customer service
- Clinic
Quick Apply
Client Enablement Manager
Link Group —Docklands VIC
- Hybrid work
- Administrative experience
- Financial services
- Communication skills
- Parental leave
- Employee assistance program
Senior Performance Manager
Impressive —Cremorne VIC
- $95,000 - $105,000 a year
- Full-time
- Hybrid work
- Communication skills
- Gym membership
- Referral program
Quick Apply
10d
Admissions Officer
Pass Global Pty Ltd T/a ALTEC College —Melbourne VIC
- $28 - $33 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Data analysis skills
Quick Apply
8h
Logistics Manager
Efflog Operations PTY Ltd —Tottenham VIC
- $80,000 - $90,000 a year
- Full-time
- Management
- Microsoft Office
- Analysis skills
Quick Apply
Mobility Specialist - APAC
Remote —Melbourne VIC
- $29,450 - $74,500 a year
- Remote
- AI
- Communication skills
- Relocation assistance
- Annual leave
Area Manager
Sebastian Property Services —Melbourne VIC
- $90,000 - $100,000 a year
- Full-time
- Organisational skills
- Budgeting
- In-person
Quick Apply
7d
Business Manager
Spoon Digital Limited —Tullamarine VIC
- $60,000 a year
- Full-time
- CRM software
- Sales
- Research
Quick Apply
12d
Workplace Experience Manager
CBRE —Melbourne VIC
- Full-time
- AI
- Communication skills
- Parental leave
Case Manager
EML —Melbourne VIC
- Full-time
- Remote
- Customer service
- In-person
- Communication skills
- Work from home
- Parental leave
10d
Hotel Services Manager
Gian Hospitality —Melbourne VIC
- $85,000 a year
- Weekend availability
- Hospitality
- Management
- Supervising experience
Quick Apply
5d
Sales and Marketing Manager
Homelander —Melbourne VIC
- $79,500 - $85,000 a year
- Full-time
- Management
- Sales
- Marketing
Quick Apply
Graduate Project Manager - Melbourne, VIC
Mott MacDonald —Docklands VIC
- Full-time
Manager Employer Experience
Insignia Financial Ltd —Docklands VIC
- Full-time
- Management
- Administrative experience
12d
Guest Experience & Project Manager
Chubb —Melbourne VIC
- Every weekend
- Hospitality
- Microsoft Excel
- Microsoft Office
5d
Business Development Manager -Property Management
MICM Real Estate —Southbank VIC
- $75,000 a year
- Full-time
- Business development
- Organisational skills
- Communication skills
- Gym membership
Sales and Marketing Manager
Bakhache Luxuries Pty Ltd —Melbourne VIC
- $79,500 a year
- Full-time
- Sales
- Marketing
- Bachelor's degree
Quick Apply
12d
Service Delivery Manager
Centorrino Technologies —Melbourne VIC
- $130,000 - $150,000 a year
- Full-time
- Hybrid work
- Negotiation
Quick Apply
Senior Client Manager
Dentsu —Melbourne VIC
- Full-time
- Organisational skills
- Annual leave

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client experience manager jobs near docklands, vic

Assistant Venue Manager

Mary Eats Cake
Brunswick VIC

Quick Apply

Job Details

Full-time
$70,000 - $75,000 a year
11 days ago

Benefits

Employee discount

Qualifications

Microsoft Powerpoint
Microsoft Word
Hospitality
Microsoft Excel
Microsoft Office
Leadership

Full Job Description

Join us at our busy and vibrant Tea Houses in Brunswick and Montrose
Fun, fast-paced and lively environment with exceptional culture
Work with a young and vibrant team of dedicated hospitality professionals focused on providing an exceptional High Tea & A La Carte experience for our clients
This is a hybrid role working across two venues in Montrose (2 days) and Brunswick (3 days)

Responsibilities

Your responsibilities will include supporting the Venue Manager in the day-to-day operation and management of the venue, ensuring a consistently high standard of customer service, team performance and event delivery.

Leading and supporting the Front of House team to deliver an exceptional customer experience.
Working hands-on on the floor, including waiting tables, serving High Tea, clearing tables and assisting customers throughout their experience.
Undertaking bar service, including preparing and serving beverages and maintaining high standards of presentation and cleanliness.
Managing clients' High Tea events, particularly on Saturdays and Sundays, ensuring events run smoothly from set-up through to completion.
Being a welcoming and visible presence on the floor and assisting with customer enquiries and any issues that arise during service.
Maintaining the presentation, cleanliness and overall standards of the Tea House throughout service.
Supporting the Venue Manager with staff rostering and day-to-day team management.
Providing strong on-the-job training, coaching and skills development for current and new team members.
Ensuring team members understand and consistently follow company procedures, service standards and policies.
Supporting the Venue Manager with performance management and addressing any team issues as required.
Taking a leadership role during service and confidently directing the team when required.

Profile

The ideal candidate will be passionate about hospitality and providing an outstanding customer experience, with the ability to lead a team while also being completely comfortable getting stuck in and working hands-on during service.

You will be:

Comfortable with working across two venues - two days at the Montrose Venue and three days at the Brunswick Venue.
A can-do, proactive, driven and self-motivated individual who takes initiative and gets things done.
Highly organised, with excellent attention to detail and the ability to manage multiple priorities in a fast-paced environment.
A confident and natural leader with a strong presence and the ability to motivate and manage a team.
An excellent communicator who can communicate clearly and confidently with both customers and team members.
Naturally warm, friendly and welcoming, whilst also having the confidence to uphold company policies, standards and expectations.
Hands-on and willing to do whatever is required to ensure the venue runs smoothly - whether that's leading the team, waiting tables, working behind the bar, helping with set-up or assisting customers.
Confident working under pressure and able to remain calm, organised and solution-focused during busy services.
Passionate about hospitality and delivering an exceptional customer experience.
Comfortable working weekends, with Saturday and Sunday availability required as part of a full-time roster.
Experienced in, or enthusiastic about, working in a high-volume hospitality environment.
Confident using Microsoft Office, including Word, Excel and PowerPoint.

Most importantly, we're looking for someone who is a strong leader but doesn't consider themselves above the floor. This is a hands-on hospitality role, and the successful candidate will lead by example and be actively involved in service alongside the team.

Job Type: Full-time

Pay: $70,000.00 – $75,000.00 per year

Benefits:

Employee discount

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

Refine Your Search

client experience manager jobs in docklands, vic

Assistant Venue Manager

Office Administration Assistant

Client Enablement Manager

Senior Performance Manager

Admissions Officer

Logistics Manager

Mobility Specialist - APAC

Area Manager

Business Manager

Workplace Experience Manager

Case Manager

Hotel Services Manager

Sales and Marketing Manager

Graduate Project Manager - Melbourne, VIC

Manager Employer Experience

Guest Experience & Project Manager

Business Development Manager -Property Management

Sales and Marketing Manager

Service Delivery Manager

Senior Client Manager

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