In-Demand Duty manager Jobs in Caroline Springs, Vic

Passenger Services Manager
Swissport International AG —Melbourne VIC
- Full-time
- Management
- Presentation skills
- Leadership
- Health insurance
- Opportunities for advancement
Coordinator (Outside School Hours Care) in Sydenham
Kelly Club Australia Pty Ltd —Sydenham VIC
- $40 - $42 an hour
- Part-time
- Customer service
- Experience working with children
- Bachelor's degree
Quick Apply
Caravan Park (Rockbank) Office Support Person
Sundowner Caravan Park —Rockbank VIC
- $40,000 - $50,000 a year
- Part-time
- Management
- Customer service
- Computer skills
Quick Apply
5h
Quality Assurance Manager
Bulla Park —Diggers Rest VIC
- $80,000 - $85,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Organisational skills
Quick Apply
Casual Team Member (Watergardens)
Hero Sushi —Taylors Lakes VIC
- From $33.85 an hour
- Weekend availability
- Hospitality
- Customer service
- In-person
Quick Apply
4d
Manager on Duty
Electric Indoor Go-Karting —Docklands VIC
- Weekend availability
- Hospitality
- Management
- Customer service
Quick Apply
Assistant Manager (Duty Manager)
AccorHotel —Melbourne VIC
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
- Employee assistance program
Quick Apply
Yardperson
Onsite Rental Group PTY Ltd —Burnside VIC
- Weekend availability
- Profit sharing
- Employee assistance program
Quick Apply
13d
Logistics Manager
Efflog Operations PTY Ltd —Tottenham VIC
- $80,000 - $90,000 a year
- Full-time
- Management
- Microsoft Office
- Analysis skills
Quick Apply
Enrolment Officer
Victorian Government —Melbourne Western Suburbs VIC
- Part-time
- Databases
- Administrative experience
- Office experience
6d
Venue Manager | Morris House, Melbourne CBD
Australian Venue Co. —Melbourne VIC
- $139,000 - $149,000 a year
- Full-time
- Hospitality
- Leadership
Quick Apply
Admin/Facilities Officer
Victorian Government —Melbourne Western Suburbs VIC
- Full-time
- Management
- Leadership
2d
Cleaner / Household Organizer in Albanvale, VIC
Alliance MultiCare Services —Albanvale VIC
- $35 - $63 an hour
- Experience working with children
- First Aid Certification
- Organisational skills
- Travel reimbursement
Quick Apply
Duty Manager
TFE Hotels —Docklands VIC
- Full-time
4d
Duty Manager
Travel + Leisure Co. —Melbourne VIC
- Weekend availability
- Customer service
- Microsoft Office
- Supervising experience
- Health insurance
- Professional development assistance
Quick Apply
1d
Service Experience Duty Manager
Marriott International, Inc —Melbourne VIC
- Full-time
- Hospitality
- Management
- Leadership
- Employee assistance program
- Referral program
Procurement Manager
Staff Harbour Pty Ltd —Truganina VIC
- $75,000 - $120,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Organisational skills
Quick Apply
6d
Sick Bay / Reception / Administration
Victorian Government —Melbourne Western Suburbs VIC
- Full-time
- University
- Communication skills
- Health insurance
20h
Operations Manager
Victorian Government —Melbourne VIC
- $142,790 - $191,084 a year
- Weekend availability
- Hybrid work
- Management
- Administrative experience
- Analysis skills
10d
Facility Manager
Mirvac —Melbourne VIC
- Weekend availability
- Management
- Administrative experience

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Passenger Services Manager

Swissport International AG -
Melbourne VIC

Apply Now

Job Details

Permanent | Full-time

Benefits

Health insurance
Opportunities for advancement
Insurance services
On-site parking

Qualifications

Management
Quality assurance
Presentation skills
Security
Leadership
Communication skills

Full Job Description

Overview:

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

Job Summary

As a Passenger Service Manager at Swissport Melbourne, you will hold end to end accountability for the safe, compliant and commercially effective delivery of passenger services across a portfolio of airline clients. You will lead duty managers, supervisors and a large, rostered workforce operating in a complex 24/7 airport environment.

This is a visible hands-on leadership role. You will set the standard for the day of operations performance, build trusted relationships with airline and airport stakeholders, and ensure the operation is ready to respond decisively during peak periods, service disruptions and irregular operations

Your Impact

Own the passenger journey. Lead end-to-end delivery across check-in, document verification, gates, boarding, arrivals, connections, baggage service recovery and disrupted operations.
Lead day-of-operations performance. Maintain operational readiness, make timely decisions and coordinate closely with ramp, baggage, load control, operations control and airline teams to protect safe, compliant and on-time departures.
Deliver airline commitments. Own performance against Ground Handling Agreements, Service Level Agreements, airline procedures and scorecards, including on-time performance, departure readiness, compliance and passenger-experience measures.
Strengthen client partnerships. Act as the senior operational contact for airline clients, lead regular performance reviews and translate feedback, trends and root-cause analysis into sustainable corrective actions.
Build workforce capability. Plan roster coverage, training, leave and competency requirements; coach leaders; strengthen succession pipelines; and create clear accountability across all levels of the operation.
Champion safety, security and quality. Apply Swissport's safety management system, support a strong reporting and Just Culture, ensure compliance with aviation security and WHS requirements, and maintain audit and training readiness.
Drive commercial discipline. Manage labour productivity, overtime, controllable costs and revenue capture while balancing safety, service quality and operational resilience.
Lead a fair and accountable culture. Manage performance, grievances and conduct matters promptly and consistently, working within applicable enterprise agreements, policies and employment obligations.
Improve how we operate. Use operational data, passenger feedback and performance trends to identify risk, remove recurring service failures and embed continuous improvement.

Your Profile

You are an established aviation leader who understands the operational reality of passenger services and can move confidently between the terminal floor, airline client meetings and workforce-performance conversations.

Essential aviation experience. Recent, demonstrated management experience leading airport passenger services for an airline or ground handling provider in a complex commercial airport.
Passenger operations expertise. Strong knowledge of check-in, departure control systems, travel-document and boarding requirements, arrivals, transfers, baggage service recovery and irregular operations.
Large-team leadership. A proven record of leading Supervisors and sizeable multi-shift workforces, with experience in coaching, performance management, engagement and talent development.
Operational judgement. The ability to remain composed, visible and decisive during delays, cancellations, system issues, resource constraints and other time-critical operational events.
Airline client management. Experience managing airline relationships, performance scorecards, SLAs or Ground Handling Agreements, with confidence presenting performance outcomes and recovery plans.
Safety and compliance leadership. A practical understanding of aviation safety, security, quality assurance, regulatory training and audit requirements.
Workforce and commercial capability. Strong workforce-planning, rostering and cost-management skills, together with experience applying enterprise agreements in an operational environment.
Influence and communication. Credible written and verbal communication skills, strong stakeholder judgement and the ability to build alignment across airline, airport and internal teams.

What we offer

Permanent Full-Time position.
Flare HR Benefits (e.g Novated Leasing, Medical Insurance Discounts and much more)
On-site employee parking available.
Opportunities for career advancement.
Accrual of annual and personal leave.
Comprehensive training and ongoing support provided.

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at https://careers.swissport.com to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!

Apply Now

Refine Your Search

duty manager jobs in caroline springs, vic

Passenger Services Manager

Coordinator (Outside School Hours Care) in Sydenham

Caravan Park (Rockbank) Office Support Person

Quality Assurance Manager

Casual Team Member (Watergardens)

Manager on Duty

Assistant Manager (Duty Manager)

Yardperson

Logistics Manager

Enrolment Officer

Venue Manager | Morris House, Melbourne CBD

Admin/Facilities Officer

Cleaner / Household Organizer in Albanvale, VIC

Duty Manager

Duty Manager

Service Experience Duty Manager

Procurement Manager

Sick Bay / Reception / Administration

Operations Manager

Facility Manager

I want to receive the latest job alert for duty manager in caroline springs, vic

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