In-Demand Client delivery manager Jobs in Broadmeadows, Vic

Passenger Services Manager
Swissport International AG —Melbourne VIC
- Full-time
- Management
- Presentation skills
- Leadership
- Health insurance
- Opportunities for advancement
Sports Area Manager
Kelly Sports Victoria West —Brunswick West VIC
- $73,000 - $80,000 a year
- Full-time
- Childcare
- Business development
- Experience working with children
- Travel reimbursement
- Employee discount
Quick Apply
12d
Business Process Analyst
Sundale Limited —Burnside VIC
- Up to $15,900 a year
- Full-time
- Presentation skills
- SDLC
- Annual leave
- Parental leave
11d
Operations Manager (NDIS) | Part-Time | School Hours
Home Therapies 4U —Sunbury VIC
- $60 - $70 an hour
- Part-time
- Microsoft Office
- In-person
- Leadership
Quick Apply
NDIS Operations Manager
My Remarkable Care —Taylors Lakes VIC
- From $85,000 a year
- Full-time
- Management
- Business development
- Budgeting
Quick Apply
Roster Business Partner
Scope (Aust) —Hawthorn VIC
- $15,900 a year
- Full-time
- Communication skills
- Negotiation
- Time management
- Fuel discount
Disability Support Worker in Albanvale, VIC
Alliance MultiCare Services —Albanvale VIC
- $35 - $63 an hour
- First Aid Certification
- In-person
- Communication skills
- Travel reimbursement
Quick Apply
14d
Front Office Services - Business Analyst (Investment Platforms) - 12 mths FTC
Janus Henderson —Melbourne VIC
- Hybrid work
- Data analysis skills
- SQL
- Organisational skills
NDIS Support Worker Team Lead
Incluso Services Pty Ltd —Coburg VIC
- $70,000 - $90,000 a year
- Full-time
- Remote
- CPR Certification
- Customer service
- First Aid Certification
- Employee assistance program
Quick Apply
Managing Security Consultant - Penetration Testing (Spiderlabs)
LevelBlue LLC —Melbourne VIC
- Full-time
- Management
- Sales
- Senior Secondary Certificate of Education
Quick Apply
Expressions of Interest - Government & Defence - Australia Wide
Toll Group —Laverton North VIC
- Full-time
- Management
- Business
Freight Forwarder, Implant Coordinator
DSV —Melbourne VIC
- Full-time
- Microsoft Office
- Communication skills
Delivery Manager
Accenture —Melbourne VIC
- Full-time
- Management
- Agile
- Leadership
- Parental leave
Workday Financial Functional Consultant - Banking & Settlement Module (AU Citizen for security cleareance)
Accenture —Melbourne VIC
- Full-time
- ERP systems
- Communication skills
- On-the-job training
Senior Talent Acquisition Partner
Talent —Melbourne VIC
- Contract
- CRM software
- Customer service
- Education
13d
Security Team Leader
Challenger Security —Melbourne VIC
- Full-time
- Microsoft Office
- Administrative experience
- Supervising experience
- Employee assistance program
Project Manager
Netscore —Melbourne VIC
- $50,000 - $120,000 a year
- Contract
- PMP
- Engineering
- Microsoft Office
- Work from home
Quick Apply
5d
Social Worker Grade 3
St Vincent's Health Australia —Melbourne VIC
- $92,944 - $106,834 a year
- Full-time
- Research
- Bachelor's degree
- Case management
Project Manager - Civil and Open Space
Hume City Council —Broadmeadows VIC
- $99,526.96 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- CAD
Quick Apply
14d
Civil Concreting Technician
Positive pumping —Thornbury VIC
- $90,000 - $110,000 a year
- Full-time
- Construction experience
- In-person
Quick Apply

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client delivery manager jobs near broadmeadows, vic

Passenger Services Manager

Swissport International AG -
Melbourne VIC

Apply Now

Job Details

Permanent | Full-time

Benefits

Health insurance
Opportunities for advancement
Insurance services
On-site parking

Qualifications

Management
Quality assurance
Presentation skills
Security
Leadership
Communication skills

Full Job Description

Overview:

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

Job Summary

As a Passenger Service Manager at Swissport Melbourne, you will hold end to end accountability for the safe, compliant and commercially effective delivery of passenger services across a portfolio of airline clients. You will lead duty managers, supervisors and a large, rostered workforce operating in a complex 24/7 airport environment.

This is a visible hands-on leadership role. You will set the standard for the day of operations performance, build trusted relationships with airline and airport stakeholders, and ensure the operation is ready to respond decisively during peak periods, service disruptions and irregular operations

Your Impact

Own the passenger journey. Lead end-to-end delivery across check-in, document verification, gates, boarding, arrivals, connections, baggage service recovery and disrupted operations.
Lead day-of-operations performance. Maintain operational readiness, make timely decisions and coordinate closely with ramp, baggage, load control, operations control and airline teams to protect safe, compliant and on-time departures.
Deliver airline commitments. Own performance against Ground Handling Agreements, Service Level Agreements, airline procedures and scorecards, including on-time performance, departure readiness, compliance and passenger-experience measures.
Strengthen client partnerships. Act as the senior operational contact for airline clients, lead regular performance reviews and translate feedback, trends and root-cause analysis into sustainable corrective actions.
Build workforce capability. Plan roster coverage, training, leave and competency requirements; coach leaders; strengthen succession pipelines; and create clear accountability across all levels of the operation.
Champion safety, security and quality. Apply Swissport's safety management system, support a strong reporting and Just Culture, ensure compliance with aviation security and WHS requirements, and maintain audit and training readiness.
Drive commercial discipline. Manage labour productivity, overtime, controllable costs and revenue capture while balancing safety, service quality and operational resilience.
Lead a fair and accountable culture. Manage performance, grievances and conduct matters promptly and consistently, working within applicable enterprise agreements, policies and employment obligations.
Improve how we operate. Use operational data, passenger feedback and performance trends to identify risk, remove recurring service failures and embed continuous improvement.

Your Profile

You are an established aviation leader who understands the operational reality of passenger services and can move confidently between the terminal floor, airline client meetings and workforce-performance conversations.

Essential aviation experience. Recent, demonstrated management experience leading airport passenger services for an airline or ground handling provider in a complex commercial airport.
Passenger operations expertise. Strong knowledge of check-in, departure control systems, travel-document and boarding requirements, arrivals, transfers, baggage service recovery and irregular operations.
Large-team leadership. A proven record of leading Supervisors and sizeable multi-shift workforces, with experience in coaching, performance management, engagement and talent development.
Operational judgement. The ability to remain composed, visible and decisive during delays, cancellations, system issues, resource constraints and other time-critical operational events.
Airline client management. Experience managing airline relationships, performance scorecards, SLAs or Ground Handling Agreements, with confidence presenting performance outcomes and recovery plans.
Safety and compliance leadership. A practical understanding of aviation safety, security, quality assurance, regulatory training and audit requirements.
Workforce and commercial capability. Strong workforce-planning, rostering and cost-management skills, together with experience applying enterprise agreements in an operational environment.
Influence and communication. Credible written and verbal communication skills, strong stakeholder judgement and the ability to build alignment across airline, airport and internal teams.

What we offer

Permanent Full-Time position.
Flare HR Benefits (e.g Novated Leasing, Medical Insurance Discounts and much more)
On-site employee parking available.
Opportunities for career advancement.
Accrual of annual and personal leave.
Comprehensive training and ongoing support provided.

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at https://careers.swissport.com to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!

Apply Now

Refine Your Search

client delivery manager jobs in broadmeadows, vic

Passenger Services Manager

Sports Area Manager

Business Process Analyst

Operations Manager (NDIS) | Part-Time | School Hours

NDIS Operations Manager

Roster Business Partner

Disability Support Worker in Albanvale, VIC

Front Office Services - Business Analyst (Investment Platforms) - 12 mths FTC

NDIS Support Worker Team Lead

Managing Security Consultant - Penetration Testing (Spiderlabs)

Expressions of Interest - Government & Defence - Australia Wide

Freight Forwarder, Implant Coordinator

Delivery Manager

Workday Financial Functional Consultant - Banking & Settlement Module (AU Citizen for security cleareance)

Senior Talent Acquisition Partner

Security Team Leader

Project Manager

Social Worker Grade 3

Project Manager - Civil and Open Space

Civil Concreting Technician

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