In-Demand Operations support Jobs in Brisbane Airport, Qld

Passenger Service Agent
Swissport International AG —Brisbane Airport QLD
- Part-time
- English
- Time management
- Paid training
- Opportunities for advancement
11d
Process Analyst
Auto & General Holdings —North Lakes QLD
- Temporary
- Bachelor's degree
- No degree
- Business
- Work from home
- Parental leave
Quick Apply
Administration Assistant/Receptionist
Your Office Lady 2.0 —Bracken Ridge QLD
- $30 - $50 an hour
- Part-time
- Microsoft Excel
- Organisational skills
- Computer skills
Quick Apply
10d
Operations Support Officer
Compass Group Australia —Mango Hill QLD
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Microsoft Office
4d
Dog Day Care Attendant / Dog Handler – Barkley Park Kedron
Barkley Park Dog Day Care —Kedron QLD
- $32.18 - $33.85 an hour
- Overtime
- In-person
- Outdoor work
- Employee discount
- Free food
Quick Apply
9d
Administration Officer - Bounty Boulevard State School
Queensland Government —Moreton Bay QLD
- Temporary
- Administrative experience
- Communication skills
10d
Transport and Facilities Officer
Metro Community Hub —Woolloongabba QLD
- $36 - $45 an hour
- Part-time
- Maintenance
- First Aid Certification
- In-person
Quick Apply
5d
Casual Retail Sales Assistant
Mountain Warehouse —Brisbane Airport QLD
- Part-time
- Sales
- Warehouse
- Warehouse experience
- Referral program
Quick Apply
Administration Officer - Hospital in The Home
Queensland Government —Brisbane QLD
- Microsoft Office
- Communication skills
Storeperson - Brisbane Airport
Cater Care Australia / Cater Care Services —Brisbane Airport QLD
- Part-time
- Hospitality
Quick Apply
Warehouse Team Member
BlueScope —Northgate QLD
- $1,124.28 - $1,220.94 a week
- Overtime
- Warehouse
- Annual leave
Quick Apply
3d
Facility Services Support Officer
Queensland Government —Brisbane QLD
8d
Team Member
Coles Supermarkets —Wynnum QLD
- Weekend availability
- Employee assistance program
- Gym membership
2d
Lounge Supervisor
Plaza Premium Lounge —Brisbane Airport QLD
- $68,628 a year
- Weekend availability
- Customer service
- In-person
- Restaurant experience
Quick Apply
Sales Assistants | Chermside
Stylerunner —Chermside QLD
- Weekend availability
- Customer service
Quick Apply
1d
Health and Safety Support Officer
Queensland Government —Brisbane QLD
- Temporary
10d
Catering Assistant
Compass Group Australia —Brisbane Airport QLD
- Full-time
- Customer service
- Communication skills
Kids Gym Membership & Community Coordinator - North Lakes
My First Gym North Lakes —North Lakes QLD
- $25.53 - $34.04 an hour
- Public holidays
- Management
- Sales
- Customer service
- Gym membership
Quick Apply
10d
Program Coordinator
Queensland Government —Brisbane QLD
- Temporary
12d
Administration Officer - Central Virtual Integrated Community Care (VICC)
Queensland Government —Brisbane QLD
- Remote
- Customer service
- Computer skills
- Communication skills
9d

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Passenger Service Agent

Swissport International AG -
Brisbane Airport QLD

Apply Now

Job Details

Permanent | Part-time
11 days ago

Benefits

Paid training
Uniform provided
Opportunities for advancement
On-site parking

Qualifications

English
Driver Licence
Time management

Full Job Description

Overview:

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

Job Summary

Passenger Service Agents play a crucial role in ensuring a seamless and pleasant experience for passengers, from the terminal to the aircraft. Our Passenger Service team is renowned for their helpfulness, extensive knowledge, and courteous demeanor, always treating each passenger with kindness, respect, and a warm smile.

Working as a cohesive unit, we emphasise collaboration while maintaining an unwavering commitment to safety and punctuality. In the dynamic, safety-oriented environment of the airport, our team consistently delivers reliable and efficient services on behalf of the many airlines that depend on Swissport for ground handling services.

Work hours are flexible to align with airline schedules, which include early mornings, late-night shifts, and weekends, ensuring we meet the needs of our passengers at all times.

Your activities

Assist passengers during check-in, boarding and disembarkation.
Handle the check-in process, including verifying tickets, issuing boarding passes and checking luggage.
Provide accurate flight information to passengers, including updates on delays, cancellations and gate changes.
Resolve passenger complaints and issues efficiently and professionally.
Offer support and answer questions regarding flight schedules, fares, routes and policies.
Assist passengers with special needs, including unaccompanied minors, elderly passengers and those requiring wheelchair assistance.
Assist with luggage drop offs through the check-in process.
Ensure compliance with security procedures and protocols, including screening passengers and luggage.
Coordinate with other airport personnel and departments to ensure smooth operations and customer satisfaction.
Provide assistance and support during emergencies, including medical incidents and flight diversions.
Maintain accurate records and documentation for all transactions and customer interactions.
Utilise language skills to assist international passengers and communicate effectively with diverse customers

Your profile

Committed to delivering exceptional and safe service.
Strong interpersonal skills and a team player.
Demonstrates a strong work ethic and a desire for learning and advancement.
Maintains composure under pressure and presents themselves with confidence.
Upholds excellent presentation and grooming standards.
Exhibits organisational and effective time management skills.
Physically capable of handling passenger baggage and operating wheelchairs when required.
Fluent in English (additional languages welcomed).
Confidence in using software and technology – Intermediate skills required.
Australian Citizen/Resident with unlimited work rights.
Possession of a valid Australian driver's license and reliable transportation.
Must be 18 years of age or older.

What we offer

On-site employee parking available.
Uniforms provided.
Opportunities for career advancement.
Accrual of annual and personal leave.
Comprehensive & paid training and ongoing support provided.

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at Swissport Careers to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!

Only permanent residents of Australia or New Zealand, or those who have the right to work in Australia or New Zealand may apply.

Apply Now

Refine Your Search

operations support jobs in brisbane airport, qld

Passenger Service Agent

Process Analyst

Administration Assistant/Receptionist

Operations Support Officer

Dog Day Care Attendant / Dog Handler – Barkley Park Kedron

Administration Officer - Bounty Boulevard State School

Transport and Facilities Officer

Casual Retail Sales Assistant

Administration Officer - Hospital in The Home

Storeperson - Brisbane Airport

Warehouse Team Member

Facility Services Support Officer

Team Member

Lounge Supervisor

Sales Assistants | Chermside

Health and Safety Support Officer

Catering Assistant

Kids Gym Membership & Community Coordinator - North Lakes

Program Coordinator

Administration Officer - Central Virtual Integrated Community Care (VICC)

I want to receive the latest job alert for operations support in brisbane airport, qld

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