Membership & Community Coordinator
MyFirstGym North Lakes | Casual | 15–25 hours per week
MyFirstGym North Lakes is looking for a confident, outgoing and organised Membership & Community Coordinator to join our team!
This is a hands-on role combining front of house, membership consulting, customer experience, community engagement and assistant management. You’ll work closely with the Club Manager to create an amazing experience for our families while helping grow the club.
Key Responsibilities
- Manage front of house and provide exceptional customer service
- Conduct club tours, trial handbacks and membership consultations
- Follow up leads, trials and member enquiries
- Work towards membership, retention and revenue KPIs
- Build relationships with members, families and the local community
- Develop relationships with local schools, businesses and community organisations
- Assist with marketing, events, birthday parties and holiday programs
- Support the Club Manager with day-to-day club operations
- Help maintain a clean, organised and welcoming club
We're Looking For Someone Who
- Is confident, energetic and great with people
- Loves working with children and families
- Is comfortable with sales, targets and KPIs
- Has excellent customer service and communication skills
- Is organised, reliable and takes initiative
- Can multitask and work independently
- Can commit to consistent weekday and Saturday morning hours
- Is available to work throughout school holidays
- Is looking for a long-term role with opportunities to grow
- Has experience in customer service, sales, administration or management (desirable)
- Has a genuine interest in health, fitness and the local community
This role would suit someone looking for consistent ongoing work rather than a short-term or school/uni-based position.
Requirements
- 15–25 hours per week, with potential for additional hours
- Weekday and Saturday morning availability
- Current Blue Card / Working with Children Check
- Current First Aid Certificate
- Experience working with children and families is desirable
Why MyFirstGym?
Join a growing national kids fitness franchise and be part of a fun, energetic team helping children develop confidence, healthy habits and a love of movement.
This is a great opportunity to develop your skills across sales, customer service, community engagement and management while making a real difference to local families.
Job Type: Casual
Work Location: In person
Pay: $25.53 – $34.04 per hour
Expected hours: 15.0 – 25.0 per week
Application Question(s):
- Do you have experience in customer service, sales or management?
- Are you comfortable working towards KPIs and sales targets?
- Why would you be a great fit for MyFirstGym North Lakes?
Licence/Certification:
- Blue Card / Working with Children Check (Preferred)
Work Location: In person
