In-Demand Guest service Jobs in Brisbane, Qld

Guest Services Agent
Virgin Australia —Brisbane QLD
- Part-time
- Communication skills
- Annual leave
Guest Service Agent
Accor Apartments & Realty —Brisbane QLD
- Weekend availability
- Hospitality
- Front desk
- Communication skills
Cabin Crew
Virgin Australia —Brisbane QLD
- Weekend availability
- CPR Certification
- First Aid Certification
- Annual leave
- Employee discount
Team Member - Everton Park
Grill'd —Everton Park QLD
- Part-time
- No experience needed
- Employee discount
Quick Apply
LOOKING FOR HOUSEMAN- BRISBANE CBD
Silver Connect —Brisbane QLD
- $28.46 - $56.93 an hour
- Part-time
- Management
- Cleaning
- In-person
Quick Apply
14d
Shift Team Leader
Kickin' Inn —Spring Hill QLD
- From $26.70 an hour
- Full-time
- Hospitality
- Customer service
- In-person
- Employee discount
- Free food
Quick Apply
13d
Assistant Manager - Boost Juice Underwood
Boost Juice —Underwood QLD
- Weekend availability
- Hospitality
- Customer service
- In-person
- Employee discount
- Professional development assistance
Quick Apply
6d
Guest Service Agent
Oaks Hotels —Brisbane QLD
- $25.80 - $38.70 an hour
- Weekend availability
- Health insurance
- Parental leave
Quick Apply
Part Time Guest Service Agent
Grand Chancellor Hotels —Brisbane QLD
- $26.70 - $33.00 an hour
- Part-time
- Hospitality
- Customer service
- Administrative experience
Quick Apply
Team Member - Bulimba
Grill'd —Bulimba QLD
- Part-time
- No experience needed
- Employee discount
Quick Apply
Team Member - Chermside
Grill'd —Chermside QLD
- Part-time
- No experience needed
- Employee discount
Quick Apply
Guest Service Agent
Avani —Brisbane QLD
- Weekend availability
- Health insurance
- Parental leave
Quick Apply
Guest Service Agent
The Calile Hotel —Bowen Hills QLD
- Weekend availability
- Organisational skills
- Communication skills
- Hotel experience
- Parental leave
Party Planner
Even Alliance Group Pty Ltd —Brisbane QLD
- $100 - $150 an hour
- Temporary
- Customer service
- Budgeting
- In-person
- Health insurance
- Dental insurance
Quick Apply
Shift Leader - Part Time
Guzman y Gomez —Ferny Grove QLD
- Part-time
- Supervising experience
- Leadership
Quick Apply
Team Member - Ascot
Grill'd —Ascot QLD
- Part-time
- No experience needed
- Employee discount
Quick Apply
New Grill'd Clayfield Restaurant - Drive-Thru Team Wanted!
Grill'd —Clayfield QLD
- Part-time
- Hospitality
- Customer service
- Employee discount
Quick Apply
Front of House Supervisor
Sixes and Sevens —Fortitude Valley QLD
- $35.15 - $49.21 an hour
- Nights as needed
- Management
- Customer service
- Supervising experience
- Employee discount
Quick Apply
Bartender 14-20 hours per week
At Sixes and Sevens —Fortitude Valley QLD
- $33.38 - $46.73 an hour
- Weekend availability
- Hospitality
- Bar
- Customer service
- Employee discount
Quick Apply
Part Time FOH Supervisor | Lune Brisbane
The Lune Co —Brisbane QLD
- $30 - $46 an hour
- Part-time
- Hospitality
- Supervising experience
- Leadership
- Employee assistance program
- Employee discount
Quick Apply

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Guest Services Agent

Virgin Australia -
Brisbane QLD

Apply Now

Job Details

Part-time

Benefits

Annual leave
Insurance services

Qualifications

Communication skills

Full Job Description

Guest Services Agent

509780

Brisbane, QLD, Australia

Part Time

Hello. We’re Virgin Australia, and we’re looking for Guest Services Agents to join our airport team.

We’re the airline that’s always done things a little different. We go the extra mile, in the air and on the ground, to create genuine experiences that put our guests firmly at the heart of everything we do. And we need you to help make our guests’ time at the airport, before and after their journey, truly wonderful!

Our values are at the core of what we do, and we pride ourselves on being our unique, authentic selves, while ensuring our guests have a seamless journey.

Who we’re looking for

Problem solving, solutions focused professionals who pride themselves on their empathetic, warm and caring nature. You will be a confident communicator with the ability to connect with a diverse range of guests and team members. You are resilient, you keep cool under pressure, and you love to solve complex problems.

You’ll effectively navigate computer systems to find the best solutions for our guests, whilst anticipating needs and having strong awareness of your surroundings.

You’ll be the first face our guests see, so it’s important that you’re naturally caring and empathetic as you’ll be ambassadors for everything that makes Virgin Australia great.

What you’ll be doing

You’ll be helping our guests when they arrive at the airport, checking them in and making sure all their documentation is correct. You’ll re-book flights and provide support to them, through flight disruptions and cancellations. You’ll be supporting guests with specific requirements, such as; unaccompanied minors, guests with disability, or others who require some assistance. At the gate, you’ll help board flights and complete other arrival and departure tasks – including some time in the spotlight doing service announcements for our guests.

You’ll be great in this role if you…

Are at least 18 years of age
Are an Australian Citizen or Permanent Resident
Have had at least 3 years of previous employment in part-time or full-time hours, in roles that focus on caring for people/customers
Have demonstrated experience working in a high-pressure, fast paced environment
Have recent experience learning a new computer system or program
Are a strong communicator with the ability to de-escalate situations while remaining calm and solutions focused
You have high emotional intelligence and empathy
Have a reliable means of transport to and from the airport, even at hours when public transport is not operating
Can work a rotating shift roster (including early starts, late finishes, weekends, public holidays and peak periods)
Are available 365 days per year (Monday – Sunday) with no restrictions
Are comfortable being around cats and dogs who may travel with us from time to time

Please note, this role is permanent, part-time. You are guaranteed a minimum of 50 hours per fortnight, with the ability to pick up extra shifts.

What you’ll get from us

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

Free counselling and access to a wellbeing app to support your physical, mental, social and financial health
Free onsite physio
Generous annual leave
Heavily discounted flights for you and your loved ones (including $1000 worth of travel credits per year)
Discounts on travel insurance, Virgin Australia Lounge membership, car hire, accommodation and worldwide experiences
Access to the 'Virgin Family' platform, connecting you with staff-only special offers with Virgin brands around the world
Hospitality, retail, technology, beauty services and wellness discounts
Extensive training from the industry’s best
Career progression opportunities
Full uniform and staff parking
And a lot more…

When everyone is included, everyone wins

We’re all individuals. And we love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQIA+ community, and anyone else who wants to join our family.

Ready to apply?

We’re ready to hear from you. .

Apply Now

Refine Your Search

guest service jobs in brisbane, qld

Guest Services Agent

Guest Service Agent

Cabin Crew

Team Member - Everton Park

LOOKING FOR HOUSEMAN- BRISBANE CBD

Shift Team Leader

Assistant Manager - Boost Juice Underwood

Guest Service Agent

Part Time Guest Service Agent

Team Member - Bulimba

Team Member - Chermside

Guest Service Agent

Guest Service Agent

Party Planner

Shift Leader - Part Time

Team Member - Ascot

New Grill'd Clayfield Restaurant - Drive-Thru Team Wanted!

Front of House Supervisor

Bartender 14-20 hours per week

Part Time FOH Supervisor | Lune Brisbane

I want to receive the latest job alert for guest service in brisbane, qld

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