In-Demand Patient experience manager Jobs in Blacktown, Nsw

Medical Receptionist (Casual)
MyGPcare Pty Ltd —Doonside NSW
- $27 - $35 an hour
- Weekend availability
- Microsoft Word
- CPR Certification
- Microsoft Excel
Quick Apply
14d
OOSH / OSHC Centre Coordinator Quakers Hill
Wesley Mission —Quakers Hill NSW
- Full-time
- Microsoft Office
- Experience working with children
- First Aid Certification
- Employee assistance program
9d
Medical Liaison Officer (MLO) or a GP Sales Representative
Pacific Care —Castle Hill NSW
- $35 - $60 an hour
- Part-time
- CRM software
- Microsoft Office
- Databases
Quick Apply
Sales Specialist - Surgical Instruments (NSW South)
B. BRAUN AUSTRALIA PTY. L —Bella Vista NSW
- Sales
- Communication skills
- Time management
- Parental leave
Casual Optical Assistant | Kings Langley
George and Matilda —Kings Langley NSW
- Temporary
- Customer service
- Patient care
- On-the-job training
- Opportunities for advancement
Quick Apply
Senior Receptionist with Practice Manager Opportunity
Meadowbank Physio and Allied Health —Meadowbank NSW
- $32 - $37 an hour
- Part-time
- Customer service
- Medical office experience
- No experience needed
Quick Apply
9d
Senior Medical Receptionist & Practice Administrator
Familywise Medical Practice —Castle Hill NSW
- From $29.45 an hour
- Part-time
- Management
- Administrative experience
- Clinic
Quick Apply
3d
Dental Receptionist / Practice Manager
Shape Dental Wetherill Park —Wetherill Park NSW
- $34 - $38 an hour
- Full-time
- EMR systems
- In-person
- Medical terminology
- Employee discount
Quick Apply
Wardsperson - Emergency Department - Casual
South Western Sydney Local Health District —Sydney Western Suburbs NSW
- $32.49 - $32.72 an hour
- Part-time
- Clinic
- Communication skills
- Time management
- Annual leave
- Parental leave
Medical Receptionist
KG Talent —Castle Hill NSW
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick Apply
Front Office Coordinator/Dental Receptionist
Blaxland Dental —Penrith NSW
- $30 - $50 an hour
- Part-time
- Front desk
- In-person
- Employee discount
- Professional development assistance
Quick Apply
10d
Clinical Support Officer (Admin Officer Lvl 3) - Bankstown-Lidcombe Hospital - Temp FT
South Western Sydney Local Health District —Sydney Western Suburbs NSW
- $1,416.58 - $1,460.72 a week
- Full-time
- Customer service
- Administrative experience
- Patient care
- Annual leave
- Parental leave
7d
Business Development Manager
PRP Diagnostic Imaging —Blacktown NSW
- Part-time
- Clinic
- Presentation skills
- Health insurance
- Gym membership
Service Coordinator - Medical Devices (12 mth Parental Leave Contract), Sydney, Australia
Arjo —Eastern Creek NSW
- Full-time
- Microsoft Office
- Patient care
1d
Personal Assistant
Flexible Therapy Solutions —Greenacre NSW
- $54,532.83 - $100,690.55 a year
- Part-time
- Hybrid work
- Microsoft Word
- Management
- Microsoft Office
- Work from home
- Professional development assistance
Quick Apply
4d
Marketing Manager, Front Line Care
Baxter —Old Toongabbie NSW
- Budgeting
- Communication skills
- Marketing
- Annual leave
7d
Senior Medical Receptionist
Lane Cove Family Medical Practice —Riverview NSW
- From $40 an hour
- Full-time
- Administrative experience
- Organisational skills
- Front desk
Quick Apply
1d
Service Coordinator - Spare Parts, Sydney
Arjo —Eastern Creek NSW
- Management
- Customer service
- ERP systems
1d
Peri-operative Services Data & Clerical Manager (Health Mgr Lvl 1) - Perm PT
South Western Sydney Local Health District —Sydney Western Suburbs NSW
- $46.05 - $61.27 an hour
- Part-time
- Administrative experience
- Leadership
- Communication skills
- Annual leave
- Parental leave
22h
Senior Admin/Project Coordinator/Practice Manager
Align Motion Physiotherapy —Westmead NSW
- $70,000 - $80,000 a year
- Full-time
- Management
- Administrative experience
- EMR systems
Quick Apply

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Medical Receptionist (Casual)

MyGPcare Pty Ltd
Doonside NSW

Quick Apply

Job Details

Casual
$27 - $35 an hour
14 days ago

Qualifications

Microsoft Word
CPR Certification
Microsoft Excel
Management
Customer service
Triage
Patient service
Driver Licence
Communication skills
Medical receptionist

Full Job Description

Position Description – Medical Receptionist

Job title: Medical Receptionist

Reports to: Practice Manager

Experienced medical receptionists are required for Claremont Meadows Medical Centre and Doonside Medical Centre.

Available positions: one experienced senior receptionist and one junior receptionist to join our friendly team.

The shifts are casual and would suit medical receptionists who want the “shared work” flexibility.

If you are eager to learn and have a friendly positive attitude, we would like to hear from you.

Purpose of position

To organise appointments, maintain records and perform medical & other tasks in order to ensure smooth and efficient functioning of the practice and provide an exceptional standard of care to our patients and keep the practice clean to provide a healthy and safe environment to our patients

Responsibilities The following duties are to be carried out in conjunction with the Practice Policy and Procedures manual where applicable.

Reception

Open and Close clinic as per set procedure.
To greet patients and other callers at the Practice in a courteous and efficient manner.
To answer the telephone promptly and courteously.
To make appointments for patients following set procedures.
To issue patients invoices/receipts and bulk bill as required.
To enter and update patient registrations and patient Notes in computer.
To deal with referring doctors, hospital staff, pharmacists etc courteously and helpfully.
To deal with emergencies when necessary, following set procedures.
Transfer test result calls to nurse or take message. To sort out result calls as requested.
Take prescription requests.
Attend to account queries if possible or refer problem to Practice Manager.
To exercise confidentiality in regard to patient care and all aspects of the practice.
Ensure reminder and recall system is adhered to.
Maintain reception area in a tidy and welcoming manner. Maintain the practice as a clean and healthy environment.
Ensure Registration, Health Summaries, Patient Information sheets, New Patient Packs and information displays are correct and current and enough in supply.
Ensure patients are not required to wait excessive periods of time for an appointment, and that patients are informed of possible delays.
Assist doctors and nurses by making phone calls, photocopying etc.
Check and handle internal emails.
Opening and closing of appointment sessions for health professionals under guidance of Practice Manager and update in Best Practice system accordingly.
Fill in roster when staff away on holidays and sick leave.

Administration

· Preparing and recording outgoing mail and posting daily.

· Open and distribute incoming mail.

· Type medical reports.

· Scanning and/or filing patient correspondence, results etc.

· Maintain patient information, delete patients no longer attending and deceased, updating current information, linking family members and unlinking independent children, archiving.

· Batching Medicare and Veterans Affairs.

· Balance daily receipts.

· Ensure Back up hard drive changed daily and recorded.

· Ensure banking processed and banked as necessary.

Other Duties

· To actively participate in monthly staff meeting and general meetings.

· To attend training sessions in-house and external courses when required.

· General housekeeping such as tidying and cleaning of waiting room, consult room, staff room, toilets etc. as routine and when necessary

· To undertake other duties as required from time to time by the Practice Manager, Nurses and Doctors.

· Knowledge of occupational health and safety principles including infection control.

· Check suggestion box and restock suggestion forms.

· Consistently be aware of OHS requirements and comply with them.

Expected behaviours and personal attributes

· Demonstrated patient-focused approach in service provision with genuine empathy and interest in their needs.

· Excellent interpersonal and communication skills.

· Be always well-presented, friendly, courteous and obliging. Represent the practice in a confident and positive manner at all times.

· Undertake all duties in a diligent manner, with honesty and integrity,

· Maintain absolute confidentiality regarding patient and practice information.

· Have a vigilant attitude to accuracy, being prepared to double check as necessary.

· Work cooperatively and independently.

· Demonstrate ability to prioritise and organise, with attention to detail.

· Demonstrate commitment to ongoing professional development

Education, Qualifications and Experience

Essential:

Basic knowledge of MS Word and Excel.
CPR certificate

Desirable:

Knowledge of best practice software and medical equipment
Triage training and/or experience
Experience with specific social groups serviced by practice, such as adolescents, aged care, migrant or refuge groups, aboriginals & Torres Straight islanders, etc.
Training and/or experience in management of emergencies, handling complaints, Medicare & health funds, basic infection control, safe handling & disposal of medical waste etc.

Other features:

· Professional development provided or expected.

· Requirement for use of own vehicle, if essential to the position.

· Potential for contact with hazardous material such as blood & body fluids.

· May be required to have some immunisations.

Job Type: Casual

Pay: $27.00 – $35.00 per hour

Application Question(s):

What is your preferred total working hours range per week?
Are you available to work over weekends?
What is your expected hourly wage?

Experience:

Medical receptionist: 1 year (Preferred)
Customer service: 1 year (Preferred)

Licence/Certification:

Driver Licence (Required)

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

Refine Your Search

patient experience manager jobs in blacktown, nsw

Medical Receptionist (Casual)

OOSH / OSHC Centre Coordinator Quakers Hill

Medical Liaison Officer (MLO) or a GP Sales Representative

Sales Specialist - Surgical Instruments (NSW South)

Casual Optical Assistant | Kings Langley

Senior Receptionist with Practice Manager Opportunity

Senior Medical Receptionist & Practice Administrator

Dental Receptionist / Practice Manager

Wardsperson - Emergency Department - Casual

Medical Receptionist

Front Office Coordinator/Dental Receptionist

Clinical Support Officer (Admin Officer Lvl 3) - Bankstown-Lidcombe Hospital - Temp FT

Business Development Manager

Service Coordinator - Medical Devices (12 mth Parental Leave Contract), Sydney, Australia

Personal Assistant

Marketing Manager, Front Line Care

Senior Medical Receptionist

Service Coordinator - Spare Parts, Sydney

Peri-operative Services Data & Clerical Manager (Health Mgr Lvl 1) - Perm PT

Senior Admin/Project Coordinator/Practice Manager

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