This role is responsible for coordinating, administering and and continuously improving Align Motion's non-clinical clinic operations, administrative functions, projects, systems, patient-service processes and operational reporting.
The position provides day to day operational leadership across administrative functions, coordinates projects and business-improvement initiatives, and supports practitioners operationally while working within the delegated authority and approvals of the Director.
Responsibilities
- Day-to-day Clinic Operations Management
- Develop implement and review administrative policies.
- Coordinate equipment maintenance, purchasing requests and supplier engagement.
- Coordinate administration and patient experience
- Coordinate Staff rosters, daily task allocation and operational coverage.
- Coordinate administrative staffing requirement and practitioner operational schedules
- Recruit, onboard and induct administrative staff where authorised
- Conduct or coordinate staff performance reviews.
- Plan and Coordinate clinic projects and business-improvement initiatives
- Establish and monitor project scope, milestones, responsibilities, dependencies and progress.
- Gather and document business and operational requirements
- Coordinate Billing, invoicing and payment administration across applicable funding stream including but not limited to Medicare, NDIS, WC/CTP
Qualifications
Experience in Healthcare administration, clinic operations, project coordination
Demonstrated experience with coordinating projects, operational improvements or business-process changes.
Strong organisational and stakeholder-coordination skills
Experience preparing project, operational or management and report
Experience coordinating administrative workflows, staff activities and competing operational priorities
Strong written and verbal and communication skills
Prior Cliniko Experience preferred
Pay: $70,000.00 – $80,000.00 per year
Experience:
- Medical administration: 3 years (Required)
Work Location: In person
