In-Demand Enterprise architect, professional services, google cloud Jobs in Menai Nsw

Technical Support & Onsite Services Officer
ICS —Caringbah NSW
- $80,000 - $85,000 a year
- Full-time
- Software troubleshooting
- Bachelor's degree
- In-person
Quick Apply
6d
Operations Manager
Empowered Living Care PTY LTD —Caringbah NSW
- $130,000 - $150,000 a year
- Full-time
- Management
- Human resources
- In-person
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Corporate Services Manager
LUNA Management —Sydney NSW
- $100,000 - $130,000 a year
- Full-time
- Administrative experience
- Bachelor's degree
- In-person
- Parental leave
- Professional development assistance
Quick Apply
9d
System Administrator
Techmate AI Solutions —Sydney NSW
- $75,465.97 - $132,843.71 a year
- Full-time
- Azure
- Computer Science
- Administrative experience
- Work from home
- Professional development assistance
Quick Apply
Sales Internal
PANELQUIP —Campbelltown NSW
- $1,710 - $2,368 a week
- Full-time
- Serving
- Microsoft Office
- In-person
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Web Designer
The Purple Panda Agency —South Hurstville NSW
- Call employer
- Hybrid work
- Communication skills
- Time management
- Work from home
Quick Apply
3d
Supplier Support Officer - Minto, NSW
Redox —Minto NSW
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
- Free food
Quick Apply
Support Coordinator
Concept Care Disability Solutions Pty Ltd —Gregory Hills NSW
- $80,000 - $88,000 a year
- Full-time
- Microsoft Office
- Case management
- Communication skills
Quick Apply
Quality & Compliance Auditor
WeCare Wellness Group —Hurstville NSW
- $80,000 - $100,000 a year
- Full-time
- In-person
Quick Apply
13d
Marketing Coordinator
ELEAH PTY LTD —Panania NSW
- $79,423 - $85,000 a year
- Full-time
- Management
- Marketing
- Research
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Office Manager
MBA Accountants & Business Advisors Pty Ltd —Hurstville NSW
- $75,000 - $80,000 a year
- Full-time
- Administrative experience
- In-person
- Communication skills
- Professional development assistance
Quick Apply
10d
Delivery Driver Contractor - Cash - Job Volume Bonuses - Casual / Flexible Evening-Night Role
A&D SERVICES PTY LTD —Sydney NSW
- $100 - $700 a year
- Weekend availability
- Customer service
- Bakery
- Time management
- Work from home
Quick Apply
7d
Enterprise Architect, Professional Services, Google Cloud
Google —Sydney NSW
- Full-time
- Computer Science
- Bachelor's degree
- No degree
1d
Communications Officer
Campbelltown City Council NSW —Campbelltown NSW
- $3,744.17 - $4,052.95 a week
- Temporary
- Writing skills
- Research
- Experience working with children
- Parental leave
1d
NDIS Business Development Manager
Australian Nursing and Community Services —Campbelltown NSW
- From $100,000 a year
- Part-time
- Business development
- In-person
Quick Apply
1d
Educational Leader and Room Leader
The Kindy Garden ELC —Caringbah South NSW
- Full-time
- Experience working with children
- Bachelor's degree
- In-person
Quick Apply
TeamKids - OSHC / Childcare - Coordinator (Director of Service)
TeamKids —Engadine NSW
- $86,000 - $89,000 a year
- Full-time
- Work from home
- Employee assistance program
6d
Organizational Professional
Innovative Aluminium and Glass Pty Ltd —Villawood NSW
- $80,000 - $90,000 a year
- Full-time
- Administrative experience
- In-person
- Communication skills
- Parental leave
- Employee discount
Quick Apply
Housing Response Centre Operators - Housing Response Centre - Homes NSW
NSW Department of Communities and Justice —Liverpool NSW
- $82,533 - $95,482 a year
- Call employer
- Customer service
- Administrative experience
- Computer skills
- Employee assistance program
9d
Rehabilitation Consultant (New Grads, Senior Consultants)
Nexus Rehab —Campbelltown NSW
- $80,000 - $120,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick Apply

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enterprise architect, professional services, google cloud jobs near menai nsw

Technical Support & Onsite Services Officer

ICS -
Caringbah NSW

Quick Apply

Job Details

Full-time
$80,000 - $85,000 a year
6 days ago

Qualifications

TCP
Software troubleshooting
LAN
Technical support
Bachelor's degree
IT support
Communication skills
Help desk
Information Technology

Full Job Description

About the Business

Inventory Control Systems Pty Ltd, based in Caringbah NSW, provides inventory and asset management technology solutions to businesses across Australia and the wider Australasian region. The company supplies, installs and supports CribMaster inventory management systems, including software platforms, RFID technology, electronic lockers, vending and automated dispensing equipment.

Its services include system installation and configuration, hardware and software integration, onsite implementation, troubleshooting, maintenance, user support and technical servicing. The business supports customers throughout the lifecycle of installed systems, from initial deployment through to ongoing fault diagnosis, system testing and onsite technical support.

About the Role:

ICS is seeking a full-time Technical Support & Onsite Services Officer to provide technical support for its software, hardware and inventory management solutions. The role involves diagnosing and resolving technical issues, undertaking onsite installations and maintenance, configuring systems and associated equipment, and assisting customers with the effective operation of CribMaster solutions.

The position combines remote technical support with onsite service delivery and requires regular interaction with customers, distributors, internal teams and external service providers. The successful candidate will be responsible for ensuring technical issues are investigated and resolved efficiently while maintaining reliable operation of customer systems and equipment.

Salary: AUD $80,000 - $85,000 plus superannuation

Employment Type: Full-time, 38 hrs per week

Tasks and Responsibilities:

Technical Support

· Provide technical support to customers and distributors.

· Diagnose and resolve hardware, software and connectivity issues.

· Respond to support requests through the organisation's ticketing system.

· Troubleshoot CribMaster and associated applications.

· Escalate complex technical issues where required.

· Maintain accurate records of incidents, troubleshooting and resolutions.

2. Onsite Services

· Attend customer sites to install, configure, maintain and troubleshoot equipment.

· Configure computers, scanners, RFID equipment, dispensing machines and other related hardware.

· Perform hardware replacements, upgrades and preventative maintenance.

· Conduct onsite system testing and validation.

· Provide customer training and technical guidance.

3. System Administration & Configuration

· Configure user accounts, system settings and application functionality.

· Assist with customer data changes and system configuration requests.

· Perform system testing following configuration changes.

· Assist with software updates and deployment activities.

4. Customer Service

· Provide professional and timely communication to customers.

· Keep customers informed about progress and expected resolution times.

· Provide technical guidance in a clear and understandable manner.

· Maintain professional relationships with key customer contacts.

5. Documentation

· Maintain technical documentation, procedures and knowledge-based articles.

· Document recurring issues and recommended solutions.

· Assist with developing user manuals and training materials.

Qualifications and Work Experience Required:

· Bachelor’s degree in Business Information Systems, Information Technology, Computer Science, Information Systems, or another closely related discipline.

· Minimum 3 years of relevant experience working with CribMaster software and hardware solutions, including system configuration, troubleshooting and customer support.

· Demonstrated experience in an IT technical support, service desk or field support environment, providing support for both software and hardware issues.

· Practical experience diagnosing and resolving issues involving Windows operating environments, application software, peripheral devices and network connectivity.

· Sound understanding of networking fundamentals, including TCP/IP, LAN connectivity and basic network troubleshooting.

· Experience undertaking onsite technical support, equipment installation, system testing and preventative maintenance is highly regarded.

· Strong written and verbal communication skills, with the ability to explain technical matters clearly to customers and non-technical users.

· Ability to work independently at customer sites, manage competing support priorities and travel to customer locations as required.

Application Process

Applicants who meet the above criteria are encouraged to apply and provide a detailed outline of their suitability for the position.

Applications will be accepted for four (4) weeks from the date of advertisement.

Only shortlisted candidates will be contacted.

Pay: $80,000.00 – $85,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

enterprise architect, professional services, google cloud jobs in menai nsw

Technical Support & Onsite Services Officer

Operations Manager

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Delivery Driver Contractor - Cash - Job Volume Bonuses - Casual / Flexible Evening-Night Role

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Educational Leader and Room Leader

TeamKids - OSHC / Childcare - Coordinator (Director of Service)

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I want to receive the latest job alert for enterprise architect, professional services, google cloud in menai nsw

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