In-Demand Technical service specialist Jobs in Melbourne Vic

Desktop Home Assessor
Auto & General Holdings —Sunshine VIC
- Organisational skills
- Time management
- Parental leave
- Gym membership
Quick Apply
Tech & Product Specialist
TaylorMade —Clayton VIC
- $75,000 - $85,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick Apply
13d
Service Desk Specialist
Infosys —Melbourne VIC
- $90,243 - $98,861 a year
- Customer service
- Communication skills
- Health insurance
- Parental leave
Senior Technical Support Officer
Department of Jobs, Skills, Industry and Regions —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Customer service
- IT
5d
Technical Integration Analyst
The Royal Children's Hospital —Parkville VIC
- $114,436.40 - $124,912.84 a year
- Part-time
- Data analysis skills
- Analysis skills
4d
Systems Administrator
State Library of Victoria —Melbourne VIC
- $128,635 - $140,849 a year
- Full-time
- Computer science
- Management
- Patient monitoring
1d
Technical Service Specialist
Abbott Laboratories —Melbourne VIC
- Full-time
- Electrical experience
- Communication skills
7d
Project Manager – Telecommunications and IT
Socia Pty Ltd —Melbourne VIC
- $100,000 - $150,000 a year
- Contract
- Hybrid work
- Management
- PMP
- No degree
Quick Apply
23h
IT & Workplace Support Engineers (Multiple Opportunities Available)
The Missing Link —Docklands VIC
- Full-time
- Bar
- Software troubleshooting
- Customer service
Quick Apply
4d
Expression of Interest – Integrated Logistics Support (ILS) Professionals
KBR —Melbourne VIC
- Full-time
- Management
- Parental leave
4d
Claims Technical Specialist
TAL —Melbourne VIC
- Full-time
- Hybrid work
- Communication skills
Quick Apply
ITSM Specialist - Service Level Manager
Leidos —Melbourne VIC
- Full-time
- Annual leave
Software Engineer (Product Support Specialist) - D2L Australia Pty Ltd
D2L Australia Pty Ltd —Melbourne VIC
- $79,500 a year
- Full-time
- Computer Science
- Customer service
- Microsoft Office
Quick Apply
Technical Training & Product Specialist
Plascare Aust Pty Ltd —Heidelberg West VIC
- $67,813.52 - $105,000.00 a year
- Part-time
- Education
- Bachelor's degree
- In-person
- Travel reimbursement
Quick Apply
6d
2027 Graduate Opportunities
Grant Thornton Australia —Melbourne VIC
- Full-time
- Management
- Gym membership
Applications Specialist
Dyson Group —Bundoora VIC
- Full-time
- Management
- Business development
- Agile
Quick Apply
4d
IT Support Specialist
Borsos Renewable Energy Ltd. —Melbourne VIC
- $45.75 - $85.38 an hour
- Full-time
- Azure
- Computer Science
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
1d
ICT Support Engineer
The Royal Victorian Eye & Ear Hospital —East Melbourne VIC
- Full-time
- Azure
- Customer service
- Communication skills
- Annual leave
6d
Technology Operations Specialist, Melbourne Cricket Ground
Delaware North —East Melbourne VIC
- $80,000 - $90,000 a year
- Full-time
- Computer Science
- Bachelor's degree
- In-person
6d
Continuous Improvement Specialist
Avant —Melbourne VIC
- Full-time
- Leadership
- Communication skills

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technical service specialist jobs near melbourne vic

Desktop Home Assessor

Auto & General Holdings -
Sunshine VIC

Quick Apply

Job Details

Permanent

Benefits

Parental leave
Gym membership
Paid volunteer leave
Insurance services

Qualifications

Renovation
Organisational skills
Construction estimating
Time management

Full Job Description

About the Role

Our Desktop Home Assessors are responsible for the end-to-end management of allocated claims. Focusing on establishing the cause, scope, and cost of insured claims and associated restoration, repair, or rebuilding of damaged property whilst developing and maintaining excellent customer service.

You will work closely with Auto & General’s panel of restorers & suppliers to ensure they complete repairs to our customers’ homes to a high standard and for a fair and reasonable price.

What you’ll be doing

Assess the damage

Virtually review reports and photos to validate claimed event-related damage and repair costs, determine damage causation, apply the Product Disclosure Statement (PDS) for appropriate levels of cover, and provide justified decision recommendations aligned with regulatory frameworks.
Identify and manage claim risks and prepare suitable contingencies, ensuring site safety and correctly authorising emergency (make safe) work.
Handle complaints & identify vulnerable/high care customers; effectively understanding and managing any potential impacts of decisions and providing timely escalation where required.

Scope the damage

Produce detailed damage scope and cost documentation and review it against supplier quotes.
Leverage an advanced level of technical knowledge and consistently demonstrate an understanding of Escape of Liquid and Fire insured events, engaging specialists and industry experts as required.
Align the repair methodology with PDS coverage and limitations, such as matching material parameters.

Negotiate outcomes

Negotiate with repairers and customers to determine sustainable and competitive repair costs, including managing scope and cost variations and challenging line items and repair methodology.
Make approval decisions regarding work commencement, contents, temporary accommodation, and cash settlements.
Project manage repairs to ensure adherence to agreed cost, time, and quality standards, conducting virtual inspections and liaising with suppliers.
Identify and detail repair defects, manage rectifications, and escalate to relevant teams when appropriate as well as identifying and reporting service breaches.
Review and approve repair invoices for payment at negotiated milestones or on completion of repairs.

Qualifications & Experience

Residential building/renovation & extensive estimating experience is essential.
Experience in managing quality building work and enhancing customer satisfaction.
Background in reviewing and determining accurate scopes of work.
Demonstrated communication, negotiation & conflict resolution handling ability, along with exceptional time management & organisational skills.
Proven experience in building effective business relationships with all stakeholders.
Insurance experience is preferred.

The benefits of working at A&G

Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
Grow with us - we’ve got learning and professional development opportunities to suit everyone.
Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.

About us

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas and Coles Insurance.

We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

Quick Apply

Refine Your Search

technical service specialist jobs in melbourne vic

Desktop Home Assessor

Tech & Product Specialist

Service Desk Specialist

Senior Technical Support Officer

Technical Integration Analyst

Systems Administrator

Technical Service Specialist

Project Manager – Telecommunications and IT

IT & Workplace Support Engineers (Multiple Opportunities Available)

Expression of Interest – Integrated Logistics Support (ILS) Professionals

Claims Technical Specialist

ITSM Specialist - Service Level Manager

Software Engineer (Product Support Specialist) - D2L Australia Pty Ltd

Technical Training & Product Specialist

2027 Graduate Opportunities

Applications Specialist

IT Support Specialist

ICT Support Engineer

Technology Operations Specialist, Melbourne Cricket Ground

Continuous Improvement Specialist

I want to receive the latest job alert for technical service specialist in melbourne vic

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