In-Demand Administration officer Jobs in Fyshwick, Act

Customer Resolutions Officer
Evoenergy —Greenway ACT
- $105,418 a year
- Full-time
- Management
- Customer service
- Writing skills
- Free parking
- Gym membership
12d
Loss Prevention Officers| Aus & NZ
David Jones —Canberra ACT
- Part-time
- Administrative experience
- First Aid Certification
- Employee discount
Client Relationship Officer/Information and Recognition Officer - Temporary Register | Temporary
Canberra Institute of Technology —Canberra ACT
- $68,551 - $82,459 a year
- Part-time
- Customer service
- Microsoft Office
- Computer skills
Administration Officer, Whitlam School | Full-time Permanent
Education —Canberra ACT
- $86,750 - $93,416 a year
- Full-time
- Administrative experience
- First Aid Certification
- Office experience
11d
Workforce Operations Support Officer - Environmental Cleaning Services | Full-time Permanent
Canberra Health Services —Canberra ACT
- $95,722 - $100,956 a year
- Overtime
- Administrative experience
- Computer skills
- Communication skills
- Employee assistance program
12d
Client Services Officer
ORS —Mitchell ACT
- Full-time
- Customer service
- Administrative experience
- Front desk
Administration Officer (Aboriginal/Torres Strait Islander Identified)
Aboriginal Legal Service —Canberra ACT
- $66,348 - $80,291 a year
- Part-time
- Office
- Microsoft Office
- Administrative experience
Administration Officer - Cancer and Ambulatory Support | Full-Time and Part-Time Permanent
Canberra Health Services —Canberra ACT
- $70,236 - $84,284 a year
- Part-time
- Customer service
- Employee assistance program
1d
Business Intelligence Analyst - Decision Support Unit | Full-time Permanent
Canberra Health Services —Canberra ACT
- $102,657 - $116,592 a year
- Full-time
- SQL
- Communication skills
- Employee assistance program
8d
Administration Officer, Education
Australian National University —Canberra ACT
- $89,760 - $97,918 a year
- Full-time
- Education
- Annual leave
- Parental leave
8d
Assistant Administrator
Australian National University —Canberra ACT
- $81,296 - $87,954 a year
- Full-time
- Research
- Teaching
4d
AE4 - AEE1 Contract & Vendor Support Officers, Vetting Authority
ASIO —Canberra ACT
- $91,522 - $157,637 a year
- Call employer
- Management
- Research
- AI
- Annual leave
- Employee assistance program
Bus Operator in Training (BOT) / Bus Operator | Part-time Permanent
City and Environment —Canberra ACT
- $85,836 a year
- Part-time
- Commuter assistance
12d
Systems Administrator
Department of Finance —Canberra ACT
- $92,127 - $103,372 a year
- Full-time
- Administrative experience
- Scripting
10d
Information Access Officer | Full-time Permanent
City and Environment —Canberra ACT
- $95,722 - $100,956 a year
- Full-time
- Administrative experience
3d
Temporary Administration/Consular Officer
Irish Embassy —Canberra ACT
- From $78,082.55 a year
- Contract
- In-person
Quick Apply
4d
Administration Assistant
The Salvation Army —Tuggeranong ACT
- Part-time
- Administrative experience
- Business Administration
- Business
- Annual leave
- Parental leave
9d
Administration Assistant – Receipting - Hawker College | Full-time Temporary with a Possibility of Permanency
Education —Canberra ACT
- $66,968 - $71,670 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
11d
Disability Services Officer
[email protected] —Macgregor ACT
- $80,000 a year
- Full-time
- CPR Certification
- Management
- Medication administration
- Professional development assistance
Quick Apply
11d
Assistant Director in the Office of the General Manager | Full-time Permanent
Canberra Health Services —Canberra ACT
- $127,597 - $136,873 a year
- Full-time
- Customer service
- Communication skills
- Office experience
- Employee assistance program
10d

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Customer Resolutions Officer

Evoenergy -
Greenway ACT

Apply Now

Job Details

Full-time
$105,418 a year
12 days ago

Benefits

Free parking
Gym membership

Qualifications

Management
Customer service
Writing skills
Microsoft Office
Administrative experience
Communication skills

Full Job Description

Customer Resolutions Officer

Ongoing, Full Time
$105,418 + 16% Superannuation
Free parking and gym membership

About the role:

Evoenergy has an exciting opportunity for a Customer Resolutions Officer within our Customer Delivery team.

This role involves a dynamic combination of customer interaction, compliance management, and stakeholder collaboration to ensure effective resolution of customer feedback and claims. The Customer Resolutions Officer will play a key role in managing customer relations and maintaining the company's reputation by providing efficient and effective resolutions.

This position requires a proactive individual who can handle complex issues with ease, maintain a strong focus on customer satisfaction, and uphold compliance standards. Working closely with various teams and stakeholders, the ideal candidate will demonstrate excellent problem-solving skills and the ability to negotiate favourable outcomes.

Key responsibilities:

Manage the registering, tracking, investigation, and resolution of customer feedback and keeping customers informed within designated compliance timeframes.
Maintain complaint handling procedures to ensure compliance to legislative requirements.
Investigate and manage general Evoenergy claims to ensure balanced outcomes for the customer and the organisation.
Develop and maintain key stakeholder relationships both internal and external to influence and negotiate the best possible outcomes for customers and Evoenergy.
Access customer and property data to produce formalised customer notification letters.
Other duties within the employee's skill, competence and training.

Our ideal candidate:

Relevant experience in customer service management, communications, business administration or similar is essential.
An understanding or the ability to quickly learn the application of legislation in a utility environment.
Significant experience balancing priorities whilst continuing to meet the expectations of our customers.
You are IT savvy, with experience in Microsoft Office suite.
You have well developed communication skills both verbally and in writing as well as a high level of attention to detail.
Takes active steps to ensure the safety of colleagues and our community, championing a safe, inclusive, and respectful environment.

About Evoenergy

We own, maintain and operate the electricity distribution network in the ACT and the gas network in the ACT and parts of NSW. We supply safe, reliable and cost-effective electricity to over 200,000 residential and business electricity customers, and over 140,000 gas customers.

At Evoenergy, we’re focused on safety, reliability, innovation and sustainability. We boast a positive safety culture that encourages and inspires, because the work we do matters to thousands of Canberrans.

We’re an Equal Opportunity Employer and embrace a diverse, inclusive, and respective culture, where people are empowered to fulfil their potential. We welcome people with diverse skills, experiences, perspectives and backgrounds – and encourage applications regardless of gender, age, ethnicity, sexual orientation, disability.

Thinking of moving in Canberra?

The ACT is Australia's best kept secret. Canberra’s location offers easy access to the South Coast and snowfields, making it perfect for an outdoor and adventure-based lifestyle. We will support your cost to relocate. Learn more about the territory here.

Apply now

Apply through our Recruitment Portal by submitting your resume and a cover letter that clearly outlines the key skills, knowledge and experience you can bring to the role. You should also address the ‘Ideal Candidate’ criteria above.

Applications Close: 24th of August 2026

Please Note we anticipate a large number of applicants for this role and may close this advertisement earlier than the planned close date.

For guidance with the application process, please contact Lucy Bate at [email protected].

Apply Now

Refine Your Search

administration officer jobs in fyshwick, act

Customer Resolutions Officer

Loss Prevention Officers| Aus & NZ

Client Relationship Officer/Information and Recognition Officer - Temporary Register | Temporary

Administration Officer, Whitlam School | Full-time Permanent

Workforce Operations Support Officer - Environmental Cleaning Services | Full-time Permanent

Client Services Officer

Administration Officer (Aboriginal/Torres Strait Islander Identified)

Administration Officer - Cancer and Ambulatory Support | Full-Time and Part-Time Permanent

Business Intelligence Analyst - Decision Support Unit | Full-time Permanent

Administration Officer, Education

Assistant Administrator

AE4 - AEE1 Contract & Vendor Support Officers, Vetting Authority

Bus Operator in Training (BOT) / Bus Operator | Part-time Permanent

Systems Administrator

Information Access Officer | Full-time Permanent

Temporary Administration/Consular Officer

Administration Assistant

Administration Assistant – Receipting - Hawker College | Full-time Temporary with a Possibility of Permanency

Disability Services Officer

Assistant Director in the Office of the General Manager | Full-time Permanent

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