- Business Enabling Services Group / ICT (BES) Division / Government Digital and Network Services (BES/ICTD) Branch
- APS 5 ($92,127 - $103,372) | Ongoing | Full-time
- Canberra, ACT
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ABOUT THE TEAM
The Secure Communications team within the Government Digital & Network Services Branch plays a critical role in safeguarding government communications infrastructure. The Server and Systems team is responsible for supporting the security and sustainability of the IT systems integral to the Ministerial Communication Network (MCN) and Government Communications Network (GCN). The Team manages day-to-day activities including the building and maintaining of Servers and Desktops for the Secure Communications Branch.
ABOUT THE OPPORTUNITY
We are seeking a keen ICT Systems Administrator at the APS 5 level, or a high performing APS 4, to join our Secure Communications Technical Section, Server and Systems team commencing in September 2026. This role is ideal for someone with a background in operating systems, scripting, cybersecurity protocols and ITIL practices.
To be successful in this role you will have previous experience in IT system administration or similar roles.
As the ICT System Administrator, you will undertake:
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Server patching and updates to maintain system integrity and security
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Routine maintenance of hardware and software systems
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Monitoring system performance and troubleshooting issues
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maintain documentation for configurations, procedures and incident reports
In addition, you will assist the team by contributing to the development of, and enforcement of, IT governance policies and procedures to ensure compliance with industry standards and regulations.
OUR IDEAL CANDIDATE
Our ideal candidate is an enthusiastic individual who has the ability to meet the core duties of the role to support the security and sustainability of MCN and GCN. You will have experience in:
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- Responding to user support requests via phone, email, or ticketing system.
- Diagnosing and resolve technical issues.
- Scheduling and performing system maintenance and patching activities.
- Installing and configuring hardware and software.
- Developing and update system documentation.
- Draft and update ICT governance policies.
- Conduct compliance audits and assessments.
- Identify and mitigate risks related to IT governance.
- A Negative Vetting 1 security clearance.
DETAILED VACANCY INFORMATION
For detailed information about this role including the job specific capabilities, please refer to the downloadable vacancy pack, which can be accessed by clicking the hyperlink at the bottom of this page.
ELIGIBILITY ADVICE & CANDIDATE NOTES
- Under section 22(8) of the Public Service Act 1999, employees must be Australian citizens to be employed in the Australian Public Service (APS) unless the Agency Head has agreed otherwise, in writing.
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Successful applicants will be required to undergo the process to obtain and maintain, or continue to hold the required security clearance level for the role as indicated in the downloadable job pack. All Finance staff are required to have a minimum baseline security clearance prior to commencement.
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We encourage and welcome applications from Aboriginal and Torres Strait Islander peoples, people with Disability, LGBTQI+ people, people from culturally and linguistically diverse backgrounds and mature aged people.
CONTACT INFORMATION
- For specific questions relating to this job vacancy (including requests for adjustments), please refer to the details on the contact officer located in the downloadable job pack.
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We can provide adjustments, including alternate formats of the application form, to the recruitment process for candidates including individuals with disability. If you require an adjustment to be made during the recruitment process (including alternate formats or have an enquiry about the support provided, please contact the Recruitment team via [email protected] or call (02) 6215 1717 between 8:30am - 5:00pm AEST Monday to Friday.
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For questions relating to the online lodgement of your application, please email the Recruitment team via [email protected] or call (02) 6215 1717 between 8:30am - 5:00pm AEST Monday to Friday.
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