In-Demand Customer service officer Jobs in Darwin, Nt

Customer Service Officer
Department of Trade, Business and Asian Relations —Darwin NT
- $76,115 a year
- Temporary
- Customer service
- Communication skills
- Time management
4d
Aviation Protection Officer - Darwin Airport
Trident Services Australia —Darwin NT
- Part-time
- Customer service
- No experience needed
- Free parking
Quick Apply
Meter Data Provision Specialist - Basic
Power and Water Corporation —Darwin NT
- Temporary
- Management
- Administrative experience
- Analysis skills
5d
Desktop Support Officer
Axiom Technologies —Darwin NT
- Part-time
- Remote
- Microsoft Outlook
- Management
- Customer service
Programs Support Assistant
City of Darwin —Darwin NT
- Weekend availability
- Microsoft Outlook
- Customer service
1d
Rental Sales Officer - Darwin Airport
Redspot Car Rentals —Darwin NT
- Temporary
- Sales
- Customer service
- No experience needed
- Health insurance
- Gym membership
Quick Apply
Banned Drinker Register ICT System Coordinator
Department of Corporate and Digital Development —Darwin NT
- Full-time
- Management
- Customer service
- Communication skills
9d
Field Research Officer - NT - Darwin
Roy Morgan —Darwin NT
- $35.72 - $38.50 an hour
- Weekend availability
- English
- Research
Materials Manager - Inventory
Power and Water Corporation —Darwin NT
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
12d
Senior Licensing Officer
Department of Logistics and Infrastructure —Darwin NT
- $99,519 - $110,953 a year
- Full-time
- Customer service
- Research
- Analysis skills
10d
Rental Sales Agent
Europcar —Darwin NT
- Part-time
- Sales
- Customer service
- Communication skills
- Health insurance
- Employee assistance program
Desktop Support Officer - Contract
Centorrino Technologies —Darwin NT
- $65,000 - $75,000 a year
- Contract
- Communication skills
Quick Apply
NV1 Security Officer
Millennium —Darwin NT
- Weekend availability
- CPR Certification
- First Aid Certification
Senior Client Services Officer
Relationships Australia NT —Darwin NT
- $80,008.50 - $85,800.00 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Relocation assistance
- Annual leave
Quick Apply
Fleet Support Officer
Northline —Darwin NT
- Full-time
- Management
- Microsoft Office
- Communication skills
- Employee assistance program
Professional Development Coordinator
Department of Corrections —Darwin NT
- $93,674 - $98,332 a year
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
9d
Licensing Officer
Department of Trade, Business and Asian Relations —Darwin NT
- $77,344 - $88,179 a year
- Full-time
- Customer service
- Analysis skills
- Communication skills
10d
Administration Officer - Operations
K & S Freighters —Berrimah NT
- Microsoft Office
- Administrative experience
- Communication skills
- Health insurance
- Parental leave
8d
Maintenance Officer
NT Police Force —Darwin NT
- $82,325 - $90,206 a year
- Full-time
- Customer service
- Organisational skills
- Construction experience
10d
Manager Water Supervisory Control and Data Acquisition
Power and Water Corporation —Darwin NT
- Full-time
- Management
- Engineering
- Leadership
10d

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Customer Service Officer

Department of Trade, Business and Asian Relations
Darwin NT

Apply Now

Job Details

Temporary | Full-time
$76,115 a year
4 days ago

Qualifications

Customer service
Communication skills
Time management

Full Job Description

Job description
Agency Department of Trade, Business and Asian Work unit Business and Regions, Territory Business

Relations Centre
Job title Customer Service Officer Designation Administrative Officer 3
Job type Full time Duration Fixed to 27/11/2026
Salary $70,839 - $76,115 Location Darwin
Position number 313 RTF 354686 Closing 23/08/2026
Contact officer Amanda de Vries, Senior Team Leader on 08 8982 1742 or [email protected]
About the agency https://dtbar.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=354686

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or
job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go
to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go
to the OCPE website.

Primary objective
As a team member, assist businesses and individuals with licensing requirements, new business, and Government assistance
programs. Provide services on behalf of internal and external Agencies by receipting and processing Licenses and be the primary
call and contact centre for the Department.

Key duties and responsibilities
1. Ensure customer satisfaction and provide a positive, empathetic and professional attitude towards customers at all times.
2. Deliver a continuously high standard of Customer Service to meet the needs of all internal and external clients and provide

administrative support to internal and external Agencies and Departments.
3. Respond to a range of public enquiries, face-to-face, call centre or electronic methods. Provide clear, accurate, business and

license information and guidance and liaise with other agencies, Departments and organisations.
4. Accept and process a wide range of license applications in a timely, efficient and accurate manner utilizing multiple NT

Government systems.
5. Receipt NT Government Revenue, reconcile daily transactions, and prepare bank deposit slips and NT Government banking.
6. Operate the Australian Business Licensing Information Service (ABLIS) database and provide accurate information on licenses

required to operate business in the Northern Territory across three tiers of Government.
7. Keep records of customer interactions, transactions, comments and complaints.
8. Contribute to the development and maintenance of documented procedures to provide consistent and quality services to

clients.

Selection criteria
Essential
1. Experience in front line Customer Service including concise delivery of regulatory and accurate business and license

information, or similar experience demonstrating the ability to quickly learn these processes.
2. Excellent written and verbal communication skills and the ability to work effectively across a variety of communication channels

for the efficient and accurate transfer of information to external and internal stakeholders.
3. Demonstrate strong communication skills and be able to convey information with the ability to effectively communicate with

a diverse range of people and cultures and the ability to successfully negotiate when dealing in difficult situations.
4. Time management skills, being able to meet deadlines accompanied by an ability to handle a number of tasks concurrently and

demonstrated ability to enter accurate and timely data using a range of computer programs.
5. Numeracy skills plus experience in receiving and processing cash and electronic financial transactions.
6. Ability to maintain confidentiality at all times and undergo Criminal History Name Check.

Desirable
1. Good understanding of the Northern Territory Government and a sound knowledge of relevant license legislation for the

purpose of assessing and approving applications.

Further Information
When choosing to apply for this position, the applicant should consider the full requirements of the position in aligning their work
experience and capabilities to this role. Please refer to the Capability Leadership Framework visit our website at business.nt.gov.au

Apply Now

Refine Your Search

customer service officer jobs in darwin, nt

Customer Service Officer

Aviation Protection Officer - Darwin Airport

Meter Data Provision Specialist - Basic

Desktop Support Officer

Programs Support Assistant

Rental Sales Officer - Darwin Airport

Banned Drinker Register ICT System Coordinator

Field Research Officer - NT - Darwin

Materials Manager - Inventory

Senior Licensing Officer

Rental Sales Agent

Desktop Support Officer - Contract

NV1 Security Officer

Senior Client Services Officer

Fleet Support Officer

Professional Development Coordinator

Licensing Officer

Administration Officer - Operations

Maintenance Officer

Manager Water Supervisory Control and Data Acquisition

I want to receive the latest job alert for customer service officer in darwin, nt

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