In-Demand Manager ‑ network Jobs in Crows Nest, Nsw

Operations Manager - NDIS Service Provider
Good Directions —Hornsby NSW
- From $175,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Business development
- Travel reimbursement
- Work from home
Quick Apply
14d
Senior Relationship Manager / Vice President
Square Capital Operation Pty Ltd —Barangaroo NSW
- $100,000 - $150,000 a year
- Full-time
- Management
- English
- Business development
Quick Apply
Technology Change Manager
HammondCare —St Leonards NSW
- Full-time
- Salesforce
- Research
- Agile
- Parental leave
- Referral program
Regional Support Coordinator
MyIntegra —Castle Hill NSW
- Full-time
- Remote
- Communication skills
- Time management
- Parental leave
- Employee assistance program
Quick Apply
Service Delivery Manager - Onsite
NetStrategy Pty Ltd —North Sydney NSW
- Full-time
- Azure
- Management
- In-person
Quick Apply
10d
Test Manager
Transport For NSW —Macquarie Park NSW
- $158,393 - $177,399 a year
- Full-time
Clinical EMR Integration Manager
Advara HeartCare —Sydney NSW
- $80,000 a year
- Full-time
- Administrative experience
- EMR systems
- In-person
Quick Apply
Supply and Distribution Manager
Tuhorse Pty Ltd —Marrickville NSW
- $85,000 a year
- Full-time
- Customer service
- ERP systems
- Education
Quick Apply
Business Systems Lead (Luxury Travel)
Frontier Travel —North Sydney NSW
- $80,000 - $90,000 a year
- Full-time
- CRM software
- Salesforce
- Databases
Quick Apply
1d
Administration Manager
Harvey Norman —Belrose NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee discount
Area Manager
Yo-Chi —Sydney NSW
- Full-time
- Hospitality
Office Manager
Jarnac Holdings trading as Sixt Alexandria —Alexandria NSW
- $80,000 - $95,000 a year
- Full-time
- In-person
- Leadership
- Communication skills
Quick Apply
Partnerships Manager
Arctic Cactus Studio —St Leonards NSW
- $80,000 - $100,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
Quick Apply
13d
General Manager, Digital Innovation
Omnicom Group —Sydney NSW
- Full-time
- AI
Branch Manager - Huntingwood and Milperra
Velocity Truck Centre —Sydney NSW
- Full-time
- Customer service
- Budgeting
- Leadership
8d
Project Delivery & Capacity Manager
Anytime Fitness Australia —Crows Nest NSW
- Full-time
- Hybrid work
- Analysis skills
- Gym membership
Quick Apply
Manager Service Operations
Optus —Macquarie Park NSW
- Management
- Leadership
- Parental leave
2d
IT Operations Manager
Gridsight —Kensington NSW
- $2,500 a month
- Full-time
- Hybrid work
- Management
Quick Apply
14d
Practice Manager
KG Talent —St Leonards NSW
- Full-time
- Management
- Customer service
- Leadership
Quick Apply
6d
Sales Assistant
Bakers Delight Northbridge —Northbridge NSW
- Up to $45 an hour
- Morning shift
- Sales
- Customer service
- Bakery
Quick Apply
10d

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Operations Manager - NDIS Service Provider

Good Directions
Hornsby NSW

Quick Apply

Job Details

Full-time
From $175,000 a year
14 days ago

Benefits

Travel reimbursement
Remote work allowance
Work from home

Qualifications

Management
Operations management
Sales
Business development
Education
Bachelor's degree
Driver Licence
Communication skills
Negotiation

Full Job Description

Position Title: Operations Manager

Reporting to: Chief Operating Officer

About Good Directions: Serving over 120 NDIS participants, claiming over $60mil yearly in supports. In this time of industry change, Good Directions is uniquely positioned to capitalise on its ability to service all Australian states (excl. WA and NT), and is seeking skilled managers who are eager to oversee the provision of active supports that transform the life of the people we support.

As Operations Manager, you will lead and expand Good Directions’ disability support services. You’ll combine strategic business development with hands-on service delivery to ensure participants and their families have increasing control, safety, and choice in their daily supports. We are seeking two leaders who will take on end to end ownership of the participant experience, actively acquire new participant sign-ups and coach local site services to ensure participant satisfaction and service compliance.

Reasons for Job Opening:
NSW: Strong existing presence, grown since 2014.
QLD: Experiencing rapid growth over the past few years and seeking a person willing to travel within the state to meet with existing and new participants, ensuring service excellence.

Key Responsibilities

· Establish new service sites: identify premises, secure resourcing and coordinate onboarding

· Design, implement and grow SIL, SDA and day-to-day support offerings

· Oversee management of supports to participants, incl. specialist support coordination (as req.)

· Prepare and review SIL quotes, NDIS plan-review reports and AAT submissions

· Advocate for sustainable, high-quality services and negotiate on behalf of participants

· Ensure full compliance with relevant regulations, including protecting participants and Good Directions with regards to financial, legal, and operational matters.

· Maintain budgets, bookkeeping and small-business administration

· Build and maintain networks across housing, life planning, allied health and community sectors

· Monitor performance metrics, drive continuous improvement and report to leadership

· Work directly with IT contractors to explore new tech and change existing tech to automate and improve it

Essential Skills & Experience

· Demonstrated commitment to person-centred disability supports and empowering families

· Proven communication, negotiation and stakeholder-management skills

· Strong business development and operational management background

· Exceptional attention to detail in complex regulatory environments

· Ability to problem-solve with a visionary outlook and draw on external expertise when needed

· Integrity, resilience and adaptability in fast-changing contexts

Work Arrangement: Hybrid work from home (home office setup provided) with travel to participants as required, to our Sydney office 3 days/week (NSW employees) and to team events (2-3 per annum, rotating location NSW/VIC/SA/QLD).
Supports: Peer support, professional development and team-based training.

Remuneration: Full time position, attractive salary package of $140k+super+travel/home office allowance+annual professional fees/training allowance - subject to experience and qualifications.

To be considered for this position you must have:

· A reference detailing how you advocated/assisted people with disabilities

· 10+ years of Operations management experience in an enterprise environment

· Degree qualified, with a proven track record of taking ownership and driving results

· Experience managing people, including geographically dispersed teams

· Strong problem structuring and solving skills and ability to deal with ambiguity

· Experience in client management, sales, bookkeeping, small business planning, human resources, events, life planning, housing, budgeting, networking and innovation

· Driver’s licence and motor vehicle

Supplementary Pay: Organisational performance bonus (paid before Christmas) + Individual KPI performance bonus (paid in July).

Job Type: Full-time

Pay: From $175,000.00 per year

Benefits:

Travel reimbursement
Work from home

Application Question(s):

For Agency Managed participants with severe & profound disabilities how would you expect a 'participant-owned' service to differ from a 'provider-owned' service?
Provide a covering letter to describe your motivation for applying to this position.
Share a practical example of how you have led the establishment or expansion of disability support service or another business service?
Briefly detail your experience maintaining operational consistency across diverse teams, including how you overcame a specific challenge.
What is an example of a successful outcome that demonstrates your approach to management?

Education:

Bachelor Degree (Required)

Experience:

Operations management: 10 years (Required)

Work Authorisation:

Australia (Required)

Work Location: Hybrid remote in Hornsby NSW

Quick Apply

Refine Your Search

manager ‑ network jobs in crows nest, nsw

Operations Manager - NDIS Service Provider

Senior Relationship Manager / Vice President

Technology Change Manager

Regional Support Coordinator

Service Delivery Manager - Onsite

Test Manager

Clinical EMR Integration Manager

Supply and Distribution Manager

Business Systems Lead (Luxury Travel)

Administration Manager

Area Manager

Office Manager

Partnerships Manager

General Manager, Digital Innovation

Branch Manager - Huntingwood and Milperra

Project Delivery & Capacity Manager

Manager Service Operations

IT Operations Manager

Practice Manager

Sales Assistant

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