In-Demand Client care and relationship officer Jobs in Bondi Beach, Nsw

Senior Client Care and Relationship Officer
Bondi Vet —North Bondi NSW
- $38 - $40 an hour
- Full-time
- EMR systems
- Front desk
- Computer skills
- Employee discount
- Pet insurance
Quick Apply
5d
Client Engagement Officer
Nursing Experts Services PTY LTD —Sydney NSW
- $33.70 - $36.80 an hour
- Google Suite
- Sales
- In-person
Quick Apply
11d
Plan Manager - Claims Processing Officer - Remote
LifeAbility Plan Management —Sydney NSW
- $34 - $35 an hour
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick Apply
14d
Intake Officer - Sydney
Knowmore Legal Service —Sydney NSW
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Administrative experience
- Annual leave
- Work from home
Quick Apply
Research Governance Officer
Western Sydney Local Health District —Sydney NSW
- $118,821 - $140,201 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
11d
Office and Client Coordinator - Sydney
Knowmore Legal Service —Sydney NSW
- Full-time
- Microsoft Office
- Administrative experience
- Time management
- Employee assistance program
Quick Apply
Client Services Officer
Clover Pipelines —Sydney NSW
- Urgently hiring
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- On-the-job training
Client Engagement Officer
My Guardian —Sydney Olympic Park NSW
- Weekend availability
- CRM software
- Customer service
- Business development
Quick Apply
12d
Team Manager
SAL Consulting —Sydney NSW
- Full-time
- Business development
- Budgeting
- Leadership
- Employee assistance program
8d
Payroll Manager - Employment Hero - Expression of Interest
NV Employment Pty Ltd —Rozelle NSW
- $90,000 - $120,000 a year
- Overtime
- Hospitality
- Organisational skills
Quick Apply
Wellness Officer - Horticulturist
Uniting —Leichhardt NSW
- Part-time
- First Aid Certification
- No degree
4d
Client Service Officer - Estate Planning and Administration
NSW Trustee and Guardian —Sydney NSW
- $87,199 - $95,482 a year
- Full-time
- Hybrid work
- Customer service
- Parental leave
- Employee assistance program
4d
Receptionist/Accommodation Officer - 12 month temporary contract
Women and Children First —Lane Cove NSW
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
Quick Apply
16h
CDAT Community Development Officer
Odyssey House NSW —Redfern NSW
- Full-time
- Microsoft Office
- Experience working with children
- Communication skills
Quick Apply
Team Leader
Department of Climate Change, Energy, the Environment and Water —Lidcombe NSW
- $148,339 - $163,480 a year
- Full-time
- Hybrid work
- Budgeting
8d
ENs/RNs (Community) in Sylvania, NSW
Nursing Experts Services PTY LTD —Sylvania NSW
- $45 - $55 an hour
- CPR Certification
- Nursing
- Management
Quick Apply
6d
Accounts Receivable Officer, Perpetual Wealth
Perpetual Limited —Sydney NSW
- Full-time
- Management
- Microsoft Office
- Organisational skills
- Work from home
6d
Corporate and Workplace Solutions, Facilities Management, Associate, Sydney
Goldman Sachs —Sydney NSW
- Full-time
- Master's degree
- Bachelor's degree
- Organisational skills
- Travel reimbursement
- Health insurance
Security Officer
Western Sydney Local Health District —Sydney NSW
- $65,703.26 a year
- Full-time
- Databases
- First Aid Certification
- Communication skills
11d
VP of Sales APAC
Creatio —Sydney NSW
- Hybrid work
- CRM software
- Sales
- AI
Quick Apply

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Senior Client Care and Relationship Officer

Bondi Vet
North Bondi NSW

Quick Apply

Job Details

Full-time
$38 - $40 an hour
5 days ago

Benefits

Employee discount
Pet insurance

Qualifications

Medical office management
EMR systems
Front desk
Computer skills
Leadership
Hospital experience

Full Job Description

Bondi Vet Hospital is looking for an experienced Client Care and Relationship Officer to lead the front-of-house team and be the operational glue that keeps a busy six-vet practice running smoothly.

This isn’t an entry-level reception role. We need someone senior enough to own the client experience end-to-end, mentor junior team members, manage the retail space, troubleshoot on the fly, and take on broader practice support and admin responsibilities alongside day-to-day client care.

About the role

You’ll be the first and last point of contact for our clients, managing a high volume of inbound calls, bookings, and in-person visits — but this role goes well beyond the front desk. You’ll take real ownership of the client experience and several key areas of the business. Expect to:

∙ Manage the front desk and client care/reception team, setting the standard for service.

∙ Own the customer journey making sure clients and their pets are looked after before and after their consult, not just during it

∙ Manage scheduling across six vets, balancing urgent cases, routine bookings, and walk-ins

∙ Manage our retail space and merchandise — stock levels, presentation, ordering, and product knowledge

∙ Coordinate pet insurance for clients, including claims support and being our go-to on policy questions

∙ Ideally manage our social media presence — planning and posting content that reflects the practice

∙ Handle client relationships end-to-end, including sensitive or difficult conversations

∙ Support broader practice operations — rostering input, admin projects, and liaising with the clinical and management team

∙ Train and onboard new client care staff

∙ Be a trusted point of escalation for both clients and team members

You’ll be joining a practice that prides itself on being a genuine team — welcoming, supportive, and busy — in a location a stone’s throw from Bondi Beach.

Pay: above-award, $40 per hour based on experience and scope of responsibility.

What we’re looking for

∙ Significant experience in client care, reception, or practice management — ideally in veterinary, medical, or another fast-paced service environment

∙ Comfortable leading and taking responsibility and initiative.

∙ Strong multi-tasking and prioritisation skills — this role can get busy and you’ll need to keep your head

∙ Excellent judgement and the confidence to handle escalations independently

∙ Warm, professional communication style with clients and colleagues alike

∙ Strong computer skills

∙ Genuine interest and love of animals and willingness to build product/food knowledge

How to apply

Please send a 1–2 page CV and cover letter to Kate at [email protected] telling us a bit about your leadership experience and why this role is the right next step for you.

Pay: $38.00 – $40.00 per hour

Benefits:

Employee discount

Language:

English (Required)

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

Refine Your Search

client care and relationship officer jobs in bondi beach, nsw

Senior Client Care and Relationship Officer

Client Engagement Officer

Plan Manager - Claims Processing Officer - Remote

Intake Officer - Sydney

Research Governance Officer

Office and Client Coordinator - Sydney

Client Services Officer

Client Engagement Officer

Team Manager

Payroll Manager - Employment Hero - Expression of Interest

Wellness Officer - Horticulturist

Client Service Officer - Estate Planning and Administration

Receptionist/Accommodation Officer - 12 month temporary contract

CDAT Community Development Officer

Team Leader

ENs/RNs (Community) in Sylvania, NSW

Accounts Receivable Officer, Perpetual Wealth

Corporate and Workplace Solutions, Facilities Management, Associate, Sydney

Security Officer

VP of Sales APAC

I want to receive the latest job alert for client care and relationship officer in bondi beach, nsw

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