In-Demand Customer support representative Jobs in Wacol, Qld

Freight Forwarding - Customer Service Representative - BNE new
People Group —Eagle Farm QLD
- $80,000 - $85,000 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
Quick Apply
3d
Systems Support - Systems Analyst - South Bank, QLD
Global Supply —South Bank QLD
- Full-time
- Customer service
- Communication skills
- Health insurance
- Parental leave
2d
Continuous Improvement Lead
ALSTOM —Brisbane QLD
- Engineering
- SharePoint
- In-person
- Parental leave
Lead Development Representative, Pacific
Aveva —Brisbane QLD
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
9d
Service Technician(Brisbane)
Gilbarco Veeder-Root —Brisbane QLD
- Outdoor work
9d
Senior Financial Accountant
Dye & Durham Corporation —Brisbane QLD
- Full-time
- Microsoft Excel
- Finance
- Analysis skills
Quick Apply
3d
Product Owner - Product Division
Auto & General Holdings —Toowong QLD
- Agile
- Financial services
- Work from home
- Parental leave
Quick Apply
2d
Customer Service - Fixed Term
Temperzone —Tingalpa QLD
- Contract
- Sales
- Customer service
- Data entry
- Employee assistance program
Quick Apply
Principal Consultant, CASE
Fujitsu —Brisbane QLD
- Hybrid work
- Management
- Computer Science
- Sales
10d
SOLUTIONS ENGINEER
Threatlocker Inc —Brisbane QLD
- Full-time
- Sales
- Communication skills
Quick Apply
4d
Site Supervisor - Communications
Stryker —Bowen Hills QLD
- Full-time
- Engineering
- Bachelor's degree
- Construction experience
- Health insurance
- Parental leave
Financial Adviser - South Bank, QLD
Finance, Procurement, Legal, Privacy, Property —South Bank QLD
- Full-time
- Communication skills
- Health insurance
- Parental leave
12d
Quality Assurance Engineer
Enovis —Brisbane QLD
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
Data Centre MEP Systems Integration Manager
Accenture —Brisbane QLD
- Full-time
- Construction experience
9d
Senior Electrical Estimator
Wolff Power —Brisbane QLD
- Analysis skills
- Electrical experience
- Travel reimbursement
- Employee assistance program
Senior Biomedical Engineer / Supervisor - JP2060
Philips —Brisbane QLD
- Full-time
- Engineering
- Supervising experience
- In-person
Principal Power Systems Engineer
Jacobs —Brisbane QLD
- Full-time
- Hybrid work
- Business
- Leadership
- Communication skills
- Parental leave
Product Security Engineering and Cyber (Multiple Roles)
Boeing —Brisbane QLD
- Part-time
- Tuition reimbursement
- Annual leave
Product Security Engineering and Cyber (Multiple Roles)
Boeing RIV Site —Brisbane QLD
- Part-time
- Annual leave
Mechanical Lead | Lift Mechanic - East Coast
Haynes Group —Brisbane QLD
- Heavy lifting
- Maintenance
- Supervising experience
- Parental leave
- Employee assistance program

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Freight Forwarding - Customer Service Representative - BNE new

People Group -
Eagle Farm QLD

Quick Apply

Job Details

Full-time
$80,000 - $85,000 a year
3 days ago

Qualifications

Customer service
Organisational skills
Communication skills

Full Job Description

Customer Service Representative - Eagle Farm
Long-term and full-time position
Salary up to $80,000 - $85,000 + Super

Customer Service Representative - Eagle Farm | Up to $80,000 - $85,000 + Super | Freight Forwarding

Your New Company
This company comprises a team of highly experienced professionals, including Senior Customs Brokers, who bring extensive industry knowledge to the table. They possess the capability to communicate directly with suppliers in their native languages and ensures seamless communication, minimizing any potential issues related to documentation or cargo requirements. Their clients enjoy peace of mind knowing that they can prevent problems before they occur by communicating directly with their suppliers.

Your New Role
As a Customer Service Representative, your job duties & responsibility include but are not limited to the following:

Proactively contact and farm existing customers to strengthen relationships and grow revenue.
Identify and pursue upsell and cross-sell opportunities across the full range of services.
Research each customer's shipment and service history before engagement, using it to inform tailored conversations and identify untapped opportunities.
Act as the customer's primary relationship contact, coordinating with Operations and Procurement where needed on their behalf.
Prepare and log a visit report in the CRM for every visit, capturing discussion points, customer feedback, opportunities identified and agreed next steps.
Keep the CRM fully up to date, including contact details, activity history, opportunities and account notes.
Keep each customer's client rates current and accurate in the system.
Respond promptly to customer queries and escalations, looping in Operations for shipment-specific issues.
Support the sales team with account insight for quotes, tenders and renewals.

What you will need to succeed

Minimum 12 months Freight Forwarding experience, have sound understanding of the importing process including INCO terms, documentation, delivery and customs and quarantine requirements.
Customer Service Representative experience
Cargowise experience
Manage Competing External and Internal Priorities
Clear Oral & Written Communication Skills
Efficient Planning and Organising Skills
Effective communications
Ability to Work Autonomously, whilst working within a team
Diligent and Conscientiousness
Willingness to Learn & Grown within Role
Adaptable & Flexible to Changing Market Conditions
Team Orientated
Flexible & Willing to Support Others
Genuine, Sincere & Authentic
Accountable, Responsible, Takes Ownership

What you'll get in return

A brilliant career opportunity within the freight forwarding space where you will work in a mentoring and supportive environment with a collaborative operational team.
Your salary will be highly competitive, and you will be able to own the role at hand.
Great team environment & culture

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your resume, or call Thomas Hunter now at 0437 537 710.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion.

Please Note:
People Group Recruitment is only accepting applications from candidates CURRENTLY RESIDING IN AUSTRALIA who have the relevant LOCAL skills and experience required for this role.

We DO NOT recruit for roles that offer sponsorship, internships, graduate programs, or entry-level positions.

Quick Apply

Refine Your Search

customer support representative jobs in wacol, qld

Freight Forwarding - Customer Service Representative - BNE new

Systems Support - Systems Analyst - South Bank, QLD

Continuous Improvement Lead

Lead Development Representative, Pacific

Service Technician(Brisbane)

Senior Financial Accountant

Product Owner - Product Division

Customer Service - Fixed Term

Principal Consultant, CASE

SOLUTIONS ENGINEER

Site Supervisor - Communications

Financial Adviser - South Bank, QLD

Quality Assurance Engineer

Data Centre MEP Systems Integration Manager

Senior Electrical Estimator

Senior Biomedical Engineer / Supervisor - JP2060

Principal Power Systems Engineer

Product Security Engineering and Cyber (Multiple Roles)

Product Security Engineering and Cyber (Multiple Roles)

Mechanical Lead | Lift Mechanic - East Coast

I want to receive the latest job alert for customer support representative in wacol, qld

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